A team of helpful ISA staff members guides students through the entire study abroad process from application through reentry. The Student Services Advisors help prospective students with choosing a program to best fit their academic and cultural objectives. Once a program is selected, students then work with the talented team of Program Managers for the application and financial logistics while the seasoned Site Specialists guide students through academic, cultural and functional aspects of their programs.
The personal and individual nature of advising is supplemented by plentiful web-based materials. The ISA online orientation is a fresh, user-friendly layout that assists in program preparation specifically tailored to each program location. Students can further develop personal and academic goals by viewing the ISA student blog, :60 on Study Abroad Video series or the Culture Corner on each city specific page of the website.
Additionally, the ISA Student Portal, an online interface allowing students the ability to upload supplemental program documents and receive valuable information regarding their study abroad program, was developed to assist students with program expectations and includes important pre-departure information on various topics related to their experience abroad.
Housing is guaranteed and included in the price of all ISA programs. Accommodation options will vary according to program site and session. For more details on ISA?s housing options please refer to the housing information for that particular program.
Please click here to read more about the housing options in.
The amount of meals and frequency of laundry services vary per location. In Valparaíso and Viña del Mar, breakfast, lunch and dinner are included seven days a week as well as laundry services are provided once a week. For more details, please refer to thefor that particular program.
*Lunch and dinner are not included on ISA excursions.
Organized excursions are included with each program to complement the academic component of the student?s study abroad experience. These complementary experiences are designed to engage student learning outside of the classroom in the five areas of the Discovery Model. Transportation and guided tours are included as well as hotel accommodations and breakfast during multi-day excursions. Additional optional excursions may be offered during each program that are not included in the program cost, but provide students other opportunities for discovery.
*Excursions are not included for Intensive Month or J-Term programs.
A primary objective of all ISA programs is to facilitate the learning and development of program participants. We rely on host universities to provide quality instruction in the classroom, but ISA is the main facilitator of learning outside of the classroom. Efforts to promote student learning are shaped by a teaching and learning framework we call the ISA Discovery Model.
According to this model, student learning and development is organized into five areas of discovery: 1. Intercultural, 2. Historical, 3. Sociopolitical, 4. Professional and 5. Environmental
Throughout the duration of ISA programs, we provide participants the opportunity to pursue these five areas of discovery. ISA excursions and cultural activities are most important among these opportunities. Each excursion and cultural activity is designed to help participants reach a specific set of learning objectives. In addition to the ISA cultural activities and excursions, ISA will also point students towards non-ISA sponsored events and opportunities that will facilitate discovery in one or more of the five areas of discovery.
A Blanket Accident and Sickness Policy is included in the price and covers the program participant while abroad for the official on-site period of program. This is not an optional benefit; every ISA participant will be covered by this policy.
We recommend that all program participants maintain comprehensive health insurance while abroad. This is particularly important if you have any pre-existing conditions, but is also beneficial if you have an injury or illness while abroad and require further treatment upon your return home. Consult with your current insurance provider to confirm coverage policies while traveling abroad.
Extensions of the policy are available for an additional fee if students plan to be abroad before or after the program period. A fullcan be found on the ISA website.
Health, Safety and Security (HSS) for ISA students is jointly managed by our resident staff and HSS team. This team works to monitor risk at program locations, respond to any crises that may arise and develop policies to further ensure the health, safety and security of students abroad with ISA. HSS also facilitates an in-house on-call system with a U.S.-based employee and manager who are on-call and available in case of emergency 24-7.
ISA regular office hours are Monday through Thursday, 7:00am - 7:00pm and Friday, 7:00am - 5:00pm Central Time. For students or parents who need assistance in an emergency situation outside of the regular office hours, please call the ISA office at 512-480-8522 to access the ISA emergency contact information for that particular week. Students who experience an emergency while abroad will also have access to on-site staff 24-hour emergency assistance.
Ground transportation is provided from the Comodoro Arturo Merino Benítez International Airport (SCL) airport for students who arrive during the ISA designated arrival date and time and at the appropriate airport.
Transportation to the Comodoro Arturo Merino Benítez International Airport (SCL) at the end of the program is also included. Airport reception is not provided for Intensive Month or J-Term programs.