Comprehensive Advising and Support
A team of helpful ISA staff members guides students through the entire study abroad process. The U.S. staff helps prospective students with program selection and completion of the ISA application. Pre-departure orientations are also available to enrolled students over the telephone and through our comprehensive online orientation. The U.S. staff is in constant contact with our resident staff abroad, who provide support to students during their program. ISA's staff members also provide assistance to students upon their return to the U.S. Contact us at 1-512-480-8522 or by email.
Our U.S.-based staff is trained to handle visa issues for Italy and their corresponding U.S.-based consulates. Please visit the Student Visa and Embassy page of the ISA website for more information.
Tuition at Host University
Tuition and administrative fees at the host university are included in the program price. Some classes have additional fees which are not included in the program price
Official Transcript Issued by Host University with ISA Cover Letter
Upon the successful completion of an ISA program, the student's host university will issue an official transcript that lists all coursework. ISA will send this transcript to the appropriate office at the student's home university. Additionally, ISA will provide a cover letter explaining the host university's grading system and a translation of the transcript, as necessary.
Full-Time Resident Staff
ISA's full-time resident staff assists students with all aspects of their experience abroad. The resident staff provides support during official course registration and arranges the program orientation, excursions, weekly meetings, cultural activities and much more. Staff members are trained to ensure the well-being of each program participant and are dedicated to facilitating a positive and meaningful study abroad experience. Each site has a maximum of 20:1 student to staff ratio. Learn more about our Florence office and staff on Staff page.
On-Site ISA Office
The on-site office offers students a source of security while abroad by serving as a common meeting place and resource center. Learn more about our Florence office and staff on Staff page.
Bridging Cultures Program
The Bridging Cultures Program (BCP) encompasses the ISA on-site orientation delivered to all students in the first days of their ISA program, with key improvements in areas related to goal setting, intercultural awareness, diversity and professional development. For a number of reasons, the first days that follow a student's arrival on site offer us some of the best opportunities to effectively transmit information to program participants. While the pre-departure orientations that students receive from ISA and their home universities are also important, students are typically more ready to focus on their study abroad experience when they arrive at their host country. The BCP is designed to help ISA make the most of this important opportunity to educate students and to give students the tools that will facilitate discovery and learning during their program. The BCP is an important introduction to a new culture, a new home and a new experience. The BCP is designed to prepare students for a successful, positive and rewarding experience that will influence the rest of their lives.
Computer and Internet Access
ISA students enjoy free computer and internet access at the ISA Florence on-site office. Students also have access to computer labs and WiFi at the Florence University of the Arts.
Tutorial assistance is offered to participants who are enrolled in an Italian language class during their ISA program; assistance is arranged by the on-site directors and should be scheduled in advance, and consists of a maximum of 1 hour per week.
Fall, Spring, and Academic Year students are to arrive directly in Florence. Ground transportation is provided from the Florence Peretola airport (FLR) for students who arrive during the ISA designated arrival date and time.
Summer students are to arrive in Rome. Ground transportation will be provided from the Fiumicino (FCO) airport for students who arrive during the ISA designated arrival date and time.
Airport reception is not included for Intensive Month or J-Term programs.
Apartments: included in the price of the Florence program. For 2015 programs, a $500 refundable security deposit will be charged to students living in ISA arranged housing. ISA may retain some, or all, of this deposit in the case of damage to property, or if utility usage exceeds the allotted monthly amount.
Homestays: available for year, semester and summer students for an additional fee. Not available during the J-Term or Intensive Month programs.
Visit the housing page for more details.
Meals and Laundry Service (Homestay option ONLY)
Meals and laundry service are NOT included in the program price.
Students who choose the homestay option will have breakfast included seven days a week and dinner five days a week, as well as laundry service once a week.
*Lunch and dinner are not provided on ISA excursions.
Excursions are included in the price of all ISA programs. Excursions are designed to complement the academic component of the student's study abroad experience. Transportation and guided tours are included. During multi-day excursions, hotel accommodations and breakfast are also included. Additional optional excursions may be offered but are not included in the ISA program price. Students may sign up and pay for these excursions after they arrive at their program site.
Visit the excursions page of the ISA website for more details (may vary according to session).
*Excursions are included in the price of all ISA programs, except Intensive Month and J-Term programs.
Cultural Activities in Florence
In order to maximize cultural immersion, the ISA program staff develops unique cultural activities. These custom-designed activities invite students to experience the local color of their host city, while learning about the history and culture of their new surroundings. Speaking the native language with locals, tasting the regional cuisine, and partaking in the native traditions are just a few of the ways these cultural activities lead to full appreciation of Florence.
Comprehensive medical insurance is provided during the official period of the program. Extensions of medical coverage can be made for an additional fee if students plan to be abroad before or after the program period. A full description of coverage can be found here.
24-Hour Emergency Assistance
ISA regular office hours are Monday through Thursday, 7:00am - 7:00pm and Friday, 7:00am - 5:00pm Central Time. For students or parents who need assistance in an emergency situation outside of the regular office hours, please call the ISA office at 1-512-480-8522 to access the ISA emergency contact information for that particular week. Abroad students also have access to on-site staff 24 hours a day.