The on-site office, located on the Queen's University campus, offers students a source of security while abroad by serving as a common meeting place and resource center. ISA's full-time resident staff assists students with all aspects of their experience abroad. Students can take advantage of language tutoring, internet access as well as general advising and support from the ISA Belfast staff. The resident staff provides support during official course registration and arranges the program orientation, excursions, weekly meetings, cultural activities and much more. Staff members are trained to ensure the well-being of each program participant and are dedicated to facilitating a positive and meaningful study abroad experience.