Comprehensive Advising and Support
A team of helpful ISA staff members guides students through the entire study abroad process. The U.S. staff helps prospective students with program selection and completion of the ISA application. Pre-departure orientations are also available to enrolled students over the telephone and through our comprehensive online orientation. The U.S. staff is in constant contact with our resident staff abroad, who provides support to students during their program. ISA's staff members also provide assistance to students upon their return to the U.S. Contact us at 512-480-8522 or by email.
Our U.S.-based staff is trained to handle visa issues for Spain and their corresponding U.S.-based consulates.
Tuition at Host University
Tuition and administrative fees at the host university are included in the program price. Some classes will have additional fees that are not included in the program price.
Official Transcript Issued by Host University with ISA Cover Letter
Upon the successful completion of an ISA program, the student's host university will issue an official transcript that lists all coursework. ISA will send this transcript to the appropriate office at the student's home university. Additionally, ISA will provide a cover letter explaining the host university's grading system and a translation of the transcript, as necessary.
Full-Time Resident Staff
ISA's full-time resident staff assists students with all aspects of their experience abroad. The resident staff provides support during official course registration and arranges the Bridging Cultures Program, excursions, weekly meetings, cultural activities and much more. Staff members are trained to ensure the well-being of each program participant and are dedicated to facilitating a positive and meaningful study abroad experience. Each site has a maximum of 20:1 student to staff ratio. Please click here to read more about the Santander staff.
On-Site ISA Office
The on-site office offers students a source of security while abroad by serving as a common meeting place and resource center. Please click here to read more about the Santander office.
Bridging Cultures Program
Upon arrival, students will participate in the Bridging Cultures Program, where they are informed of academic schedules, safety information, detailed information on excursions and information on cell phones. The Bridging Cultures Program is conducted by our resident directors, allowing students a chance to familiarize themselves with our directors even before they take their placement exams.
Computer and Internet Access
ISA students enjoy free computer and/or internet access at the ISA Santander on-site office. Students also have access to computer labs and WiFi at the host universities.
Tutorial assistance is offered to participants who are enrolled in a language class during their ISA program; assistance is arranged by the on-site directors and should be scheduled in advance, and consists of a maximum of 1 hour per week.
Ground transportation is provided from the Madrid-Barajas Airport (MAD) for students who arrive during the ISA designated arrival date and time, and at the appropriate airport.
Homestay: Included in the price of all ISA Santander programs.
Please click here to read more about housing in Santander.
Meals and Laundry Service
Homestays: Breakfast, lunch, and dinner are included seven days a week, as well as laundry service once a week.
* Lunch and dinner are not provided on ISA excursion days.
Excursions are included in the price of all ISA programs.
Click here for a list of excursions (may vary according to session).
Cultural Activities in Santander
In order to maximize cultural immersion, the ISA program staff develops unique cultural activities. These custom-designed activities invite students to experience the local color of their host city, while learning about the history and culture of their new surroundings. Speaking the native language with locals, tasting the regional cuisine, and partaking in the native traditions are just a few of the ways these cultural activities lead to full appreciation of the program city.
Comprehensive medical insurance is provided during the official period of the program. Extensions of medical coverage can be made for an additional fee if students plan to be abroad before or after the program period. A full description of coverage can be found here.
24-hour Emergency Assistance
ISA regular office hours are Monday through Thursday, 7:00am - 7:00pm and Friday, 7:00am - 5:00pm Central Time. For students or parents who need assistance in an emergency situation outside of the regular office hours, please call the ISA office at 512-480-8522 to access the ISA emergency contact information for that particular week. Students who experience an emergency while abroad will also have access to on-site staff 24-hour emergency assistance.