Corporate and Community Conflict Resolution

Bond University

Course Description

  • Course Name

    Corporate and Community Conflict Resolution

  • Host University

    Bond University

  • Location

    Gold Coast, Australia

  • Area of Study

    Business Management, Communication

  • Language Level

    Taught In English

  • Course Level Recommendations

    Upper

    ISA offers course level recommendations in an effort to facilitate the determination of course levels by credential evaluators.We advice each institution to have their own credentials evaluator make the final decision regrading course levels.

    Hours & Credits

  • Credit Points

    10
  • Recommended U.S. Semester Credits
    3 - 4
  • Recommended U.S. Quarter Units
    4.5 - 6
  • Overview

    IntroductionIn this subject students apply dispute resolution skills and strategies to case studies of conflict resolution in corporate and community settings- from workplace bargaining, to resolution of workplace conflicts in groups and organisations with an emphasis on cooperative ways of solving problems and, further on, ways in which communities can achieve peace. Key issues in conflict resolution are examined from a communication theory perspective providing insights and expertise in this very popular field of study.
     

    Learning Objectives
    1. Develop basic skills in conflict resolution
    2. Link communication skills to conflict resolution
    3. Analyse conflict from theoretical perspectives
    4. Analyse power structures in conflict
    5. Develop strategies for face-saving and face-giving
    6. Apply skills and knowledge in simulations and case studies.