Business Communication

Griffith University

Course Description

  • Course Name

    Business Communication

  • Host University

    Griffith University

  • Location

    Gold Coast, Australia

  • Area of Study

    Business, Business Management, Human Resources

  • Language Level

    Taught In English

  • Course Level Recommendations

    Upper

    ISA offers course level recommendations in an effort to facilitate the determination of course levels by credential evaluators.We advice each institution to have their own credentials evaluator make the final decision regrading course levels.

    Hours & Credits

  • Credit Points

    10
  • Recommended U.S. Semester Credits
    3 - 4
  • Recommended U.S. Quarter Units
    4 - 6
  • Overview

    Course Description:

    We all communicate. Communication plays a major role in all human activity. It is part of our culture. Within the business community, public and private organisations, and the professions communication is associated with the more specific activities of interacting, informing, instructing and persuading. People who possess demonstrable skills in these activities are employed, prized and promoted. If businesses are to survive in an increasingly competitive and information-oriented environment they will need trained communicators who can speak, write and interact with others efficiently, effectively and professionally. This course is intended to provide participants with advanced understanding of the concepts and principles of professional business communication and to support the development of their skills in interpersonal, spoken and business related communications through practice and feedback. Course participants will be encouraged to participate actively in the course through their group presentations, reflections and academic writing.

    Course Introduction:

    This course introduces students to the foundations of business communication theory and to the nature of
    human behaviour at work. It emphasises the development of communication skills at individual, group and
    organisation levels.

    Course Aims
    We all communicate. Communication plays a major role in all human activity. It is part of our culture. Within the business community, public and private organisations, and the professions communication is associated with the more specific activities of interacting, informing, instructing and persuading. People who possess demonstrable skills in these activities are employed, prized and promoted. If businesses are to survive in an increasingly competitive and information-oriented environment they will need trained communicators who can speak and interact with others efficiently, effectively and professionally. A key to good communication is better self awareness and so this course will also focus on self awareness.
    This course provides participants with advanced understanding of the concepts and principles of professional business communication and to support the development of their skills in interpersonal, spoken and business related communications through practice and feedback. Course participants will be encouraged to participate actively in the course through their group presentations, reflections and academic writing.
    Learning Outcomes
    After successfully completing this course you should be able to:
    1 Analyse business communication issues.
    2 Increase your level of self-awareness and understand how self-awareness influences communication.
    3 Communicate with others and improve conflict resolution and negotiation skills.
    4 Communicate as a member of a team and identify and resolve communication problems in teams.
    5 Understand communication patterns in organisations.
    Assessment Summary

    Assessment Task

    Weighting

    Peer assessment
    Peer Assessment of Group Presentations

    10%

    Presentation - technical or professional
    Group Presentation

    30%

    Assignment - Written Assignment
    Reflective Essay

    30%

    Exam - selected and constructed responses
    Final Exam

    30%

Course Disclaimer

Courses and course hours of instruction are subject to change.

Eligibility for courses may be subject to a placement exam and/or pre-requisites.

Credits earned vary according to the policies of the students' home institutions. According to ISA policy and possible visa requirements, students must maintain full-time enrollment status, as determined by their home institutions, for the duration of the program.