Operations Management

University of the South Pacific

Course Description

  • Course Name

    Operations Management

  • Host University

    University of the South Pacific

  • Location

    Suva, Fiji

  • Area of Study

    Management Science

  • Language Level

    Taught In English

  • Prerequisites

    MG101: Introduction to Management

  • Course Level Recommendations


    ISA offers course level recommendations in an effort to facilitate the determination of course levels by credential evaluators.We advice each institution to have their own credentials evaluator make the final decision regrading course levels.

    Hours & Credits

  • Credits

    3 - 4
  • Recommended U.S. Semester Credits
    3 - 4
  • Recommended U.S. Quarter Units
    4 - 6
  • Overview

    Operations Management can be viewed as the management of the direct resources that are required to provide an organization?s goods and services. An operation is where the organization?s goods and services are produced and provided to customers. The operations function, therefore, provides the goods and services that customer receives from organization. Operations management is a discipline that studies (and practices) the process of planning, designing and operating production systems and sub-systems to achieve goals of organizations (Greasley, 2006).
    In line with structure of USP?s management program, this course focuses on Operations function of organizations. It discusses the main tasks and problems faced by operations managers. Moreover, it provides insights on how operations function is integrated into functions of marketing (MG206/303), finance (AF100) and human resource management (MG204/302).
    Learning Outcomes
    - Understand the importance of operations management history, theory and application;
    - Understand the professional significance of operations management in the Pacific region;
    - Comprehend the decision-making process regarding factors, such as, workforce, process, capacity and inventory;
    - Analyze the effectiveness of operations systems in private sector environments; and
    - Propose solutions to operations management issues in the Pacific Island countries individually and in groups.
    Course Contents
    Unit 1: Introduction to Operations Management (C/Book)
    & Chapter 1 2 of Prescribed Text
    Unit 2: Historical Development of Operations
    Management (C/Book) & Chapter 3 of Prescribed Text
    Unit 3: Operations Strategy and Competitiveness
    (C/Book) & Chapter 4 of Prescribed Text
    Unit 4: Forecasting Demand
    (C/Book) & Chapter 5 & 5S of Prescribed Text
    Unit 5: Product Design and Process Selection (C/Book) &
    Chapter 6 & 6S of Prescribed Text
    Unit 6: Facility Location and Layout Design (C/Book) &
    Chapter 7 & 7S of Prescribed Text
    Unit 7: Operations Scheduling and Control (C/Book) &
    Chapter 8 & 9 of Prescribed
    Unit 8: Production Planning (C/Book) & Chapter 10, 11
    & 11S of Prescribed Text.
    Unit 8: Production Planning (C/Book) & Chapter 10, 11
    & 11S of Prescribed Text
    Unit 9: Materials Management (C/Book) & Chapter 12 &
    13 of Prescribed Text
    Unit 10: Quality Management (C/Book) & Chapter 14 of
    Prescribed Text
    Unit 11: Japanese Approaches to Operations Management
    (C/Book) & Chapter 15 of Prescribed Text
    Heizer, J., and Render, B. (2014). Operations Management: Global Edition (11th Ed.). New Jersey: Pearson.
    Assignment 1: 15%
    Assignment 2: 15%
    Mid Semester Test: 20%
    Final Exam: 50%

Course Disclaimer

Courses and course hours of instruction are subject to change.

Eligibility for courses may be subject to a placement exam and/or pre-requisites.

Some courses may require additional fees.

Credits earned vary according to the policies of the students' home institutions. According to ISA policy and possible visa requirements, students must maintain full-time enrollment status, as determined by their home institutions, for the duration of the program.

Please reference fall and spring course lists as not all courses are taught during both semesters.

Availability of courses is based on enrollment numbers. All students should seek pre-approval for alternate courses in the event of last minute class cancellations

Please note that some courses with locals have recommended prerequisite courses. It is the student's responsibility to consult any recommended prerequisites prior to enrolling in their course.