University of the South Pacific
Area of Study
Taught In English
MG101: Introduction to Management
Course Level Recommendations
ISA offers course level recommendations in an effort to facilitate the determination of course levels by credential evaluators.We advice each institution to have their own credentials evaluator make the final decision regrading course levels.
Credits3 - 4
Recommended U.S. Semester Credits3 - 4
Recommended U.S. Quarter Units4 - 6
Hours & Credits
OverviewOperations Management can be viewed as the management of the direct resources that are required to provide an organization?s goods and services. An operation is where the organization?s goods and services are produced and provided to customers. The operations function, therefore, provides the goods and services that customer receives from organization. Operations management is a discipline that studies (and practices) the process of planning, designing and operating production systems and sub-systems to achieve goals of organizations (Greasley, 2006).In line with structure of USP?s management program, this course focuses on Operations function of organizations. It discusses the main tasks and problems faced by operations managers. Moreover, it provides insights on how operations function is integrated into functions of marketing (MG206/303), finance (AF100) and human resource management (MG204/302).Learning Outcomes- Understand the importance of operations management history, theory and application;- Understand the professional significance of operations management in the Pacific region;- Comprehend the decision-making process regarding factors, such as, workforce, process, capacity and inventory;- Analyze the effectiveness of operations systems in private sector environments; and- Propose solutions to operations management issues in the Pacific Island countries individually and in groups.Course ContentsUnit 1: Introduction to Operations Management (C/Book)& Chapter 1 2 of Prescribed TextUnit 2: Historical Development of OperationsManagement (C/Book) & Chapter 3 of Prescribed TextUnit 3: Operations Strategy and Competitiveness(C/Book) & Chapter 4 of Prescribed TextUnit 4: Forecasting Demand(C/Book) & Chapter 5 & 5S of Prescribed TextUnit 5: Product Design and Process Selection (C/Book) &Chapter 6 & 6S of Prescribed TextUnit 6: Facility Location and Layout Design (C/Book) &Chapter 7 & 7S of Prescribed TextUnit 7: Operations Scheduling and Control (C/Book) &Chapter 8 & 9 of PrescribedUnit 8: Production Planning (C/Book) & Chapter 10, 11& 11S of Prescribed Text.Unit 8: Production Planning (C/Book) & Chapter 10, 11& 11S of Prescribed TextUnit 9: Materials Management (C/Book) & Chapter 12 &13 of Prescribed TextUnit 10: Quality Management (C/Book) & Chapter 14 ofPrescribed TextUnit 11: Japanese Approaches to Operations Management(C/Book) & Chapter 15 of Prescribed TextTextbooksHeizer, J., and Render, B. (2014). Operations Management: Global Edition (11th Ed.). New Jersey: Pearson.AssessmentAssignment 1: 15%Assignment 2: 15%Mid Semester Test: 20%Final Exam: 50%
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