Interpersonal/International Business Communication

University of Otago

Course Description

  • Course Name

    Interpersonal/International Business Communication

  • Host University

    University of Otago

  • Location

    Dunedin, New Zealand

  • Area of Study

    Business Management, Communication

  • Language Level

    Taught In English

  • Prerequisites

    BSNS 105 or 108 points

  • Course Level Recommendations


    ISA offers course level recommendations in an effort to facilitate the determination of course levels by credential evaluators.We advice each institution to have their own credentials evaluator make the final decision regrading course levels.

    Hours & Credits

  • Credit Points

  • Recommended U.S. Semester Credits
    3 - 4
  • Recommended U.S. Quarter Units
    4 - 6
  • Overview

    A need to be aware of self, aware of others and to understand international New Zealand business at home or overseas is explored. Theory and practice are contextualised internationally.

    In line with the growing demand for graduates to be able to demonstrate attributes like communication competence, critical thinking and lifelong learning skills, this paper is designed to increase your understanding of capabilities in communicating in interpersonal, international and intercultural situations.Understanding informs good communication. Understanding is made up of two parts:cultural awareness, or how another person's culture affects his or her communicative behaviour, and self-awareness, or an understanding of how our own culture and personal dispositions affect our communication practices. Communication competence in everyday business, and life itself, is a mix of interpersonal and intercultural skills and understanding. One area of focus, given a business context, is face-to-face interactions; another is virtual interaction skills. The paper is divided into distinct components that allow for a profound understanding of 'why' and then a more practical situation in which you will be able to develop and explore what constitutes communication competence, 'the how'.

    Learning Outcomes
    Upon successful completion of this paper, students should be able to:

    Knowledge and Understanding:
    - Using theory where appropriate, identify and analyse interpersonal and intercultural problems and propose communication-related solutions

    Skill-related Capacities:
    - Suspend judgement and demonstrate the capacity to self-monitor inside communication interactions
    - Demonstrate synthesis of concepts of self and group interpersonal communication
    - Understand how to use a range of etiquette behaviours to achieve professional success

    Judgement and Strategies for Interaction:
    - Evaluate how a certain course of action might likely be received and with what result for a communication interaction comprising both interpersonal and intercultural aspectsShow capacity to critically reflect upon interactions and improve their own virtual interaction and leadership behaviours

    Essential text: Beaner, Linda & Varner, Iris., (2011). Intercultural Communication in the Global Workplace. 5th Edition. McGraw-Hill.

Course Disclaimer

Courses and course hours of instruction are subject to change.

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Please note that some courses with locals have recommended prerequisite courses. It is the student's responsibility to consult any recommended prerequisites prior to enrolling in their course.