Our Internships Admissions Team is based in Denver, Colorado and our Service-Learning Admissions Team is based in Austin, Texas. Every member of our team has studied, traveled, volunteered, interned, and/or taught abroad, and we understand how life-changing an experiential program can be. We’re here to advise you, work with you throughout the application process, prepare you before your program begins and support you while you’re abroad.

Finding the right host organization in another country can be challenging, but our experienced team of on-site staff is devoted to matching you with a host organization that best fits your unique skill set, academic goals, and areas of interest. Our on-site staff provides support from the moment you arrive, helps orient you to your new country and host organization, and ensures that you are successful throughout your time abroad.

Admissions Team

Natalie Aboudaoud

Natalie's passion for studying languages led her to study abroad during her undergraduate years in Mexico, Spain and France. After receiving a Bachelor's Degree in Spanish and French from Baylor University in 2006, she left for Bangkok, Thailand to teach English in the Chitralada Royal Palace. It was here in this surreal setting that she discovered her love for teaching and continued to do so in a private international school in Bangkok and later in a number of public schools in Digne-les-Bains, France. In 2009, Natalie received a Rotary Ambassadorial Scholarship to attend the Institut Barcelona d'Estudis Internacionals in Barcelona, Spain where she completed a Master's Degree in International Relations. Natalie joined ISA in June 2012 as the Coordinator of New Program Initiatives and currently serves as the Director of ISA Service-Learning. She is excited for the possibilities of working with service-learning programs, which enable students to pursue their own unique endeavors in the far off reaches of the globe.

Lauren Bruce
Director, Internships

Lauren's first time overseas in 2002 helped her realize her passion for intercultural awareness and the importance of respectful dialogue. Thus, she always says that her first international experience has informed every major decision she has made--personally and professionally. Lauren is a 2003 ISA alum and a returned Peace Corps volunteer from Ukraine in the education sector. She received a B.A. in Spanish and Art Therapy from Capital University in 2003 and her M.A. in International Education with a focus on International Student Exchange from American University in 2010. Prior to joining ISA, Lauren was the Director of Study Abroad and Exchange Programs at the University of Northern Colorado where she worked with all outbound U.S. students interested in education abroad programs, as well as with incoming international exchange students. Additionally, Lauren worked at American University's Washington College of Law on a short-term, bi-lingual study abroad program for human rights and humanitarian law students mostly from Latin America. Lauren feels fortunate to have traveled to over 20 countries. In her free time she enjoys exploring local cuisine wherever she happens to be, the outdoors, contemporary art, and board games.

Kristine Barer
Associate Director and Program Manager

Kristine graduated from Santa Clara University with a bachelor's degree in Communication. During her junior year, she studied abroad in Durham, England for a summer and Lund, Sweden for a semester. After graduation, she lived and worked in Australia and New Zealand for eight months. Two years later and a strong desire to live abroad again, she moved to Seoul, South Korea where she taught English for one year. She then spent four months backpacking throughout Southeast Asia and taking the Trans-Siberian Railroad from Beijing to Moscow. Kristine recently received her MBA at St. Edward's University with an emphasis in Global Entrepreneurship. She joined the ISA Service-Learning team in 2011 and is thrilled to assist students in taking the first steps towards their journey abroad.

Stacy Weltzin
Program Manager for China and South Korea

Originally from Wisconsin, Stacy credits family trips to Mexico at a young age as the spark that lit her passion for travel and intercultural awareness. While completing her B.A. in Spanish and Portuguese studies from the University of Minnesota, she studied abroad in Toledo, Spain where she completely fell in love with the country. Because her study abroad experience impacted her so much, she decided to move to Spain after graduating where she spent five years teaching ESL. Teaching abroad showed her the importance of international and multicultural experiences in education, and ultimately fueled her desire to pursue a master’s degree in the field of international education back in the U.S. After receiving her M.A. in International Higher Education and Intercultural Relations from Lesley University in Boston, Stacy made the move to Denver to join the ISA Internships team where she is excited to help students develop themselves professionally while gaining cultural awareness abroad. 

Jacqueline Broida
Senior Program Manager for New Zealand and England

Jacqueline was born in Akron, Ohio. While completing her bachelor's degree in Anthropology at Miami University, she had the good fortune to study abroad in Luxembourg, India, and Israel. She completed her master's at the University of Colorado at Boulder, where she had the opportunity to study Nubian mummies and teach Anthropology. Her teaching background convinced her of the importance of a multicultural experience in education and so she is thrilled to be a part of ISA's internship team where she can help students realize their professional goals while experiencing a new culture. In addition to studying abroad, Jacqueline has travelled to Peru, Mexico, Costa Rica, Honduras, Belize, Guatemala, Canada, Kenya, Jordan, Turkey, Thailand and all over Europe and the United States. She especially loved her travels in New Zealand. When not travelling, she enjoys hiking, camping, running, biking, skiing, and swimming.

Megan Kane
Outreach Manager
Internships and Service-Learning

Megan’s passion for intercultural awareness was sparked by family trips to Latin America. During the fall semester of her junior year, Megan studied Spanish Language and Latin American Studies at La Universidad Católica in Valparaíso, Chile. Her first experience studying, facilitate by ISA, has effected every major decision she has made. After completing her B.A in both Spanish Literature and Mass Communications she returned to Chile and received a TEFL Certification.  As a teacher she used English as a medium for helping global citizens collaborate in Santiago and Valparaíso, Chile. Also, she worked as the On-Site Coordinator and Head Instructor to BHP Billiton’s intensive English program in largest copper mine in Chile.  Megan started working for ISA’s Internships department in November 2015. She is excited to continue her career in international education and her newest adventure in Denver.

Maria Rodis
Academic Coordinator

Maria graduated from the College of Wooster in Ohio with a Bachelor’s degree in Political Science. During her junior year, she spent Fall semester abroad in Edinburgh, Scotland, where she interned for a Member of the Scottish Parliament. Eager to see more of the world, Maria spent two months after graduation in Shanghai, China, working as a teaching assistant at East China Normal University. After returning to the states, Maria decided to continue her education at American University’s School of Public Affairs, earning a Master’s in Public Policy. At AU, she worked as a Graduate Assistant Coordinator to the Community-Based Research Scholars Program, helping students to complete community-informed social research projects and to give back to the city of D.C. through service. Maria came to ISA’s Service-Learning Program in August of 2016, bringing with her love of travel, a passion for education, and a commitment to providing enrichment opportunities to students all over the world. 

Seth Carreiro
Program Manager for Chile and Spain

Seth comes from Providence, Rhode Island, where he obtained a B.A. in Psychology from the University of Rhode Island. While an undergraduate, Seth studied abroad for a full semester in Granada, Spain, where he completed his Spanish minor and traveled to over a dozen countries in Europe and northern Africa. Upon graduating in 2012, Seth moved to Lisbon, Portugal, to pursue a full-time, English-taught Master's degree in Human Resource Management, with a concentration in challenges facing LGBT people in the workplace. Following his Master's program, Seth moved to Madrid, Spain, where he lived for one year while assisting English language teachers at a public elementary school. Seth has traveled to nearly 20 different countries and is fluent in both Portuguese and Spanish. In his role at ISA, Seth manages internship programs in both Spain and Chile, and provides advising and support services to ISA students interning in both countries.


In his free time, Seth enjoys traveling (naturally!), staying active, outdoors and engaged with nature. He's an avid biker, hiker and runner, and is currently trying to become fluent in a fourth language (Greek!) Seth's favorite travel destinations include Portugal, Spain, Greece, the Netherlands and Morocco.


Erica Hurley
Placement Coordinator

Erica graduated from North Central College with a B.A. in Spanish and Sociology. During her undergraduate years, Erica studied abroad in Costa Rica where she lived with a host family. This experience is what ignited her passion for travel, Spanish language, and Latin American culture. During her undergraduate studies, she traveled through Central Mexico and hiked Machu Picchu. She later received her M.A. in Sociology at Northern Illinois University with a focus on Mexican Immigrant Social Identity.

Past service-learning experiences offered Erica insight into the importance of community engagement and empowerment. This is how she gained a better understanding of both "service" and "learning." She seeks to provide students with an opportunity to enhance their own goals while learning to engage positively with the communities they serve. Her goal is to develop reciprocal relationships between host organizations and students and to encourage students to take initiative at the sites in which they are placed.

Prior to joining ISA, Erica also lived in Chile for three years. There she taught English to Chilean university students and adult professionals. She is eager to be working with students and to have the opportunity to share her love for exploring the world outside of the U.S.!

Bailey Hayes
Custom Program Manager

Born and raised in Austin, Bailey joined the ISA team in the spring of 2015. Bailey spent four months studying indigenous cultures and globalization in Peru, and she soon thereafter realized her passion for travel and international learning. In 2014, she graduated from Southwestern with a B.A. in Anthropology and minors in Spanish and Sociology. Bailey has traveled to Mexico, Canada, Costa Rica, Peru, and the Caribbean and looks forward to many future adventures. Bailey enjoys hiking and swimming at the Greenbelt, playing sand volleyball, and kayaking with her dog. She's excited to be working with universities in the US and ISA's NGO partners abroad to help serve a wide range of communities and students through study abroad.

Eric Mackintosh, Ph.D.
Academic Supervisor

Originally from Fairfax, Virginia, Eric Mackintosh moved to Texas in 1998 in order to attend the University of Texas at Austin. During the fall semester of his Junior year, Eric studied Marketing and Latin American literature at la Universidad Católica in Valparaíso, Chile. His semester abroad, facilitated by ISA, had a profound influence over his future career and academic goals. After graduating from UT in 2002 with a B.A. in both Spanish and Economics, Eric gained acceptance into the United States Peace Corps as a Community Agroforestry Technician in the Dominican Republic. While stationed in the small, rural village of Los Cerezos, Eric worked on reforestation projects, installed bio-sand water filters, and coordinated a bi-national agrarian cultural exchange project between Haitian and Dominican farmers in order to promote goodwill and to ameliorate longstanding racial prejudices between the two disparate nations. Upon completion of his service, Eric entered the Graduate program for Latin American Studies at Tulane University in New Orleans. He earned his M.A. and Ph.D. from Tulane, where, from 2008 to 2012, he taught lower division classes in Latin American Studies, as well as an upper division class in sustainable development and international political economic relations.

Elizabeth Erbeznik, Ph.D.
Academic Supervisor

Elizabeth Erbeznik joined ISA in 2015 as Curriculum Specialist, a role that allows her to combine her academic background with her passion for study abroad. Well-versed in the Francophone world, Elizabeth first traveled to French-speaking Switzerland in high school as an exchange student, then, as an undergraduate at UCLA, she studied abroad for a year in Lyon, France. After earning her BA in English and French, she joined the Peace Corps as an Education Volunteer and taught middle and high school in Madagascar. Upon her return, she completed an MA and Ph.D. in Comparative Literature at the University of Texas at Austin. At UT, she taught French and served as a program liaison for a summer study abroad program in Paris for two years. After receiving her Ph.D., Elizabeth joined the faculty of Northern Illinois University, where she taught French language, literature, and culture classes and organized and led a study abroad program in Bordeaux, France. These days she enjoys pursuing her adventures (in Austin and beyond) with her husband and daughter.

David Puente, Ph.D.
Academic Supervisor

David joined the ISA team in 2003 after completing graduate study in English and Comparative Literature at the University of California, Irvine. Based in Granada, Spain, he has been involved in several company initiatives, such as international student mobility, that have taken him around Europe and the Middle East to dozens of fairs and conferences. In between his other travels he supports Academic Affairs by leading ISA Group Site Visits in Europe and Morocco. David's role in Academic Affairs has recently expanded to include responsibility for implementing the ISA Discovery Model throughout his region. With over a decade of experience leading student groups abroad, teaching in the classroom, and experiencing cross-cultural learning first hand as an ex-pat in Spain, David is uniquely suited to assist resident staff around the world in the development and implementing clear and realistic learning objectives for our students' co-curricular experiential learning during ISA cultural activities and excursions.

Lisette Montoto, Ph.D.
Academic Supervisor

Lisette Montoto joined ISA in 2009 as Curriculum Oversight Director, and is now Vice President, Academic Affairs. Lisette has a diverse background in both Latin America and Europe. As a student and Spanish teacher at Florida State University, Lisette earned a B.S. in Multinational Business and an M.A. in Spanish. During her time at FSU, she also had the opportunity to intern in Valencia, Spain and participate in the Beyond Borders service program in Jamaica and Costa Rica. Lisette has a passion for global learning and in between her formal studies she has traveled extensively - from Pan-American road trips in Central America to lectures at Oxford University. Most recently, Lisette was living in the Republic of Panama for a year, where she conducted research on cross-border higher education for her Ph.D. from the University of Georgia.

Chris Pennebaker
Program Manager for Australia and Ireland

Chris joins us from Charleston, SC where she graduated from the College of Charleston with a B.S. in Public Health. As a student, she was introduced to travel through service learning abroad in Honduras and Greece. After graduation, she stayed on with her alma mater as a Site Coordinator where she traveled with freshman students studying abroad in London, England. She is currently completing her M.Ed. in Student Personnel in Higher Education through the University of Florida. Chris is super excited to introduce students to internships in Australia and Ireland!

On-Site Staff

Cynthia Jung
Assistant to Resident Director & Internship Coordinator
Auckland, New Zealand

Cynthia Joined ISA in 2016 and is excited to help students and interns have a successful abroad experience in New Zealand.

Alejandra Mendez
Internships Coordinating Partner
Santiago, Chile

Born in California, she lives in Santiago with her husband and three children. She holds a degree in education and another in translation from Pontificia Universidad Católica de Chile.  For three years she taught English to high school students in Santiago, and for over six years, she lived, studied and worked in Boston, Massachusetts, USA, where she taught Spanish language and culture to high school students.

After that, for nine years, Ale directed the intership and volunteer programs in Chile and neighboring countries for the Santiago based office of Harvard's David Rockefeller Center for Latin American Studies, successfully placing hundreds of students in positions ranging from non-profit and international entities to private and public sector organizations.  She also has a vast experience translating books and novels into Spanish.

Paula Calderón Muñoz
Service-Learning Coordinator
Valparaiso, Chile

Paula was born in Viña del Mar, Valparaíso's neighboring city. She studied English Interpretation and Translation at Universidad de Playa Ancha in Valparaíso. Prior to joining ISA, she worked for the International Exchange Program at the Universidad Católica de Valparaíso as an assistant. She enjoys working with international students and sharing her culture with others.

Estefanía Jiménez Porras
Service-Learning Coordinator
Cartago, Heredia & San Jose, Costa Rica

Estefanía studied Ecological Tourism at the University of Costa Rica and is completing a degree in Education. She has worked as volunteer in different national parks and in the municipality of San Ana's environmental department. She also has worked in a travel agency, which has allowed her to interact with people from different cultures and ages; this experience helped her to improve her group management skills and learn why people really enjoy visiting Costa Rica. She also worked with ISA in 2011 and experienced the joy of the students learning about Costa Rica and creating a great friendship. She loves to learn about different cultures and natural conservation practices in other countries. She also likes to read and spend time in nature with her daughter and help people who are in vulnerable situations in the country, such as the indigenous communities and children living in extreme poverty. Estefanía is very excited to help students during their stay in Costa Rica and learn about them too.

Maria Suvagau
Resident Director
London, England

Maria Suvagau is very happy to be a part of the ISA England family. She studied in Bulgaria before receiving her MBA from the University of Minnesota-Duluth. Maria brings to ISA a lot of experience in leading study abroad programs. Drawing on her personal international experiences, Maria is dedicated to making your experience in England an excellent one.

Younes Benomar
Service-Learning Coordinator
Meknes, Morocco

Younes was born and raised in Meknes. He earned his Bachelor of Arts degree in English Studies from Moulay Ismail University in 2016. He earned his degree as a Specialized Technician in Mechanical Manufacturing Methods in 2012. Besides his native Darija and Standard Arabic, he is fluent in English and French and he has some knowledge in Tamazight. Being self-taught is incredibly valuable for him. To this extent, he has learned how to use many software programs in an effective and professional way. He is passionate about design and is always looking for new things to do and learn. As a result of this he has a wide variety of skills, work experience and hobbies like photography and video-editing. He joined the ISA team as the Service-Learning Coordinator in 2017 with the goal of helping students to integrate, take initiatives and assist them in taking the first steps towards having a rewarding experience in Morocco. With his background in service-learning and volunteering in his community, he is thrilled to provide students with an opportunity to enhance their personal goals to engage positively with the communities they serve.

Jhaifa Mustafa
Service-Learning Coordinator
Santiago, Dominican Republic

Born and raised in Santiago, Dominican Republic, Jhaifá graduated from PUCMM University with a Bachelor`s degree in Hotel Management and a concentration on Marketing. She has experience in the hospitality industry, mostly on event planning and managing of groups. While studying at PUCMM, she volunteered in the International Students Office for about three and a half years; constantly interacting with foreign students that arrive each semester, answering their questions, listening to their concerns, and essentially helping them through their abroad experience. She enjoys reading and traveling and is really excited to be working with students of all ages and nationalities.

Roxana Paredes
Service-Learning Coordinator
Cusco, Peru

Roxana is native to Cusco. She studied at the university San Antonio Abad del Cusco and received her degree in Tourism. In 2008 Roxana had the opportunity to work in Colorado as part of a student work and travel exchange program. She had a wonderful experience in the U.S. Roxana enjoys working with ISA and service-learning in Cusco and is dedicated to helping students make the most of their experience abroad.  

Michelle McRaney
Resident Director
Lima, Peru

Michelle McRaney de Winder graduated from Baylor University with a Bachelor's degree in Business Administration and a focus on International Management. Since the Summer of 1998, Michelle has led ISA group programs to Mexico, Spain, Australia, Dominican Republic, and she has been leading the Lima program since spring 2006. Michelle is dedicated to making your experience in Peru excellent.

Ouma Mpela
Resident Director
Cape Town, South Africa

Ouma was born in a small town called Litchenburg in the North Province of South Africa. She holds a Bachelor of Arts degree from the University of Potchefstroom, and in 1998 she began her postgraduate studies in Human Resources Management at the University of Cape Town. In 2000 Ouma joined the staff of the International Academic Programmes Office (IAPO) at the University of Cape Town. Ouma is member of NAFSA in the US, as well as the International Education Association of South Africa (IEASA). Ouma is married and enjoys spending her free time with her two children.

Carmen Abanades Cruz
Resident Director
Salamanca, Spain

Originally from Cuenca, Spain, Carmen moved to Salamanca to attend the university and has lived and worked there almost exclusively ever since. She earned an Art History degree & pedagogy degree from the University of Salamanca, and started working in the ISA Salamanca office during the latter part of her university career. Her great knowledge of Spanish history and culture makes her an important part of the ISA program in Salamanca. Carmen´s cheerfulness helps to create an easy-going environment with ISA students. She is dedicated to making ISA students' experiences in Salamanca rewarding.

Manuel Gutierrez
Resident Director
Valencia, Spain

Manuel "Manu" Gutiérrez Olavarría began working with ISA in 2001 as a Resident Dirctor in several ISA sites: Sevilla, Santander, Valencia, and Barcelona. Manu enjoys being surrounded by different cultures and believes this aspect of the job is the most rewarding.

Beatriz de Miguel Martín
Service-Learning Coordinator
Salamanca, Spain

Beatriz is a native of Salamanca. After completing her degree in Psychology, she spent the next two years working with special educational students just outside of Salamanca. Bea returned to Salamanca in 2011 and joined the ISA team. She hopes to enhance students' experiences in Spain by assisting them in any way possible to make their time abroad unforgettable. Her interests and experience make her an outstanding addition to the ISA Salamanca staff!

Marisa Revelles Moyano
Resident Director
Granada, Spain

Marisa Revelles Moyano was born and raised in Granada, and recently returned to her hometown to join the ISA Granada team after many years of international experiences. She first gained an appreciation for American culture while living in Colorado, where for ten years she taught Spanish at the University of Denver. Later, she broadened her horizons as a foreign language teacher in Belgium, where for seven years she worked for the University of Louvain La Neuve, near Brussels. She holds a bachelor's degree in English language and literature, as well as a doctorate in Pedagogy and Didactics, both from the University of Granada. She has also worked as an au pair in England, and as a film producer for educational videos. When not on the job, she enjoys scuba diving, skiing, and the outdoors. Marisa is proud to be part of an organization where students are shown such care, patience, and individualized attention, and she looks forward to using her experiences in ISA Granada to reconnect with American culture.

Elena Soto
Service-Learning Coordinator
Granada, Spain

Elena was born in Granada, and earned her degree in Translation and Interpreting in English and French. She also studied at the Aston University of Birmingham (UK) for a year. She has a Master's degree in Education, as she loves teaching languages, and another in Audiovisual Translation, which gave her the opportunity to make the original translation for a famous film! Elena enjoys travelling and discovering new cultures. She is a very cheerful and active person who likes meeting new people. She has been working in Granada as an English and French teacher and in Geneva as a proofreader in the International Telecommunication Union. She is now eager to be part of the ISA Granada team.

Shweta Gulati
Internship Program Coordinator
Sydney, Australia

Before joining ISA, Shweta worked in New Zealand for 8 years in the international education sector. Having started as an ESOL teacher, she then transitioned into student affairs and career services. She absolutely loves interacting with people from culturally and linguistically different backgrounds and enjoys travelling, reading and just about anything to do with people and communication. 

Originally from Mumbai, Shweta was part of the advertising and media industry as a voice over artist and has been the voice for several TV and radio commercials. She particularly enjoys corporate, character and animated voices.

Her other interests include her share in theocratic activities over the weekend, the outdoors and spending time with family and friends. Phonetics and phonology are some of her favourite subjects and the most indispensable items on her shelf are her Bible and her Dictionary.

Isabel Torrecillas
Internships Coordinating Partner
Valencia, Spain

ISA and EUROACE have developed a unique partnership to provide high-quality internship opportunities in Valencia, Spain. EUROACE is ISA's partner and overseas office for all North American students interning in Valencia. The EUROACE staff works closely with us to provide students with support and services throughout their program, ensuring each student has an individualized experience during both the pre-departure stage as well as while in Valencia. EUROACE coordinates the internships placements, arranges shared apartments, and cooperates with our Bridging Cultures orientation program. EUROACE is a skilled team with 10+ years experience in managing international education programs such as professional internships, faculty-led programs, Spanish language classes and cultural activities.

One of EUROACE's founders, Isabel Torrecillas, overseas the EUROACE operations as she has extensive experience with academic programs for students studying abroad. She received her formal education from the University of Valencia, obtaining degrees in English and in German philology, as well as certificates in translation and tourism. Isabel and her staff look forward to providing participants with an enriching cultural and career-building experience in Valencia, Spain.

Antonio Santana
Resident Director
Dublin, Ireland

Antonio was born in Malaga. He studied Journalism and Audiovisual Communications at University Malaga. As a child, Antonio's grandfather who lived in Germany encouraged him to travel abroad. This, along with his everyday life in Malaga, a major travel destination in Spain, lead him to travel and experience new cultures, customs and people. Tenerife, Madrid, Groningen (Holland), Edinburgh (Scotland) are some of the cities where he has lived and learned. In 2007, after working as journalist and graphic designer in Malaga, he moved to Barcelona, where he is able to carry out his passion for design, new artistic trends and the environment.


After years of service in the Barcelona office (ISA's largest program) and the Florence office, Antonio brings his experience to the ISA Dublin staff as the program continues to grow.

Euisoo Chang
Program Coordinator
Seoul, South Korea

Euisoo was born and raised up in Seoul, South Korea. After traveling to Europe during high school, he decided to study abroad for university. He is a graduate of State University of New York at Plattsburgh, majored in Hospitality Management and also participated in National Student Exchange program in Hilo, Hawaii. Following graduation, he went to Tokyo, Japan on a Working holiday to explore different Asian cultures. After completing the Working holiday, he worked in the hotel business in South Korea and Canada for 5 years. Because of his work and travel experiences and his love for serving others, he moved to the international education field with ISA. Euisoo is looking forward to assisting students visiting South Korea through ISA with his service-minded attitude trained with his experiences.

Julio Corpas
Resident Director
Madrid, Spain

Julio is originally from Granada and holds a degree in English Philology from the University of Granada. His introduction to study abroad came as an Erasmus student, when he spent two academic years in England and Wales. He also worked as a Spanish teacher in a Welsh high school while enrolled in a teaching practicum through the University of Wales. Later, thanks to a language exchange program organized by Central College, Iowa, Julio was able to deepen his commitment to international education while teaching Spanish as a foreign language to university students at Central College. Aside from Iowa, he has visited Minnesota, Illinois, New York and California.

Matthew Rowett
Internships Coordinating Partner
Shanghai, China

Matthew Rowett, CRCC Asia's Global Director of Institutional Relations, directly oversees ISA relationship and the partnership students, ensuring that each student gets project-based work in one of Asia's host companies. CRCC's on-site business development teams are also trained to respond to any intern question or concern, working alongside ISA's onsite Resident Directors to facilitate a seamless transition for ISA students arriving in Shanghai.  CRCC also helps to provide students with on the ground training during the ISA orientation - with seminars on Chinese Business culture as well as bespoke advice, ensuring students emerge from ISA's programs with greater cultural agility.

Kayte O'Malley
Resident Director
Galway, Ireland

Kayte is originally from Tralee, a small town on the South West coast of Ireland. She studied Law and French at the University of Limerick before moving to Galway to complete a Masters in Irish Studies. She also has a diploma in Irish (Gaelic). Kayte has travelled extensively throughout Europe and spent a semester studying abroad in Toulouse, France. In the summer of 2013, she worked as a Delegation Manager, chaperoning grade school students from North America on educational programmes across London and Paris. She has also worked as a Radio Presenter and a Customer Support Representative for Gilt Groupe. She believes that ISA study abroad programs offer students an unforgettable experience and a great opportunity for personal development. Kayte is excited to welcome students to Galway and share her city's unique cultural heritage with them.

Sean Harrington
Internship & Student Coordinator
Dublin, Ireland

Dr. Harrington currently resides in a historic small town in Ireland’s ‘Ancient East’, and is originally from the wilds of Co. Louth. He has traveled extensively; having lived in Copenhagen, London, Dublin, Aberdeen, Paris and (last but not least) Portland, Oregon. He has been back in Dublin working on study abroad programmes for the past year, sharing his love of Ireland’s rich culture, history and diversity with visiting students from the US and further afield. Prior to this he has been working in the education sector for well over 10 years; lecturing in film, media and psychoanalysis in both Irish and British universities. He holds a BA in Psychology from DBS-Arts in Dublin, a MA and a PhD in Psychoanalysis and Screen Media from Brunel University, West London. Outside of the office, he can be found telling stories in Dublin’s pubs, or tirelessly renovating a 200 year-old stone cottage.

Shelby Staub
Student Services & Internship Coordinator
London, England

Shelby received her bachelor's degree in Communication at St. Edward?s University in Texas. While studying at St. Edward?s, she left the country for the first time and studied abroad in Edinburgh, Scotland which sparked her travel bug. Shelby then proceeded to study abroad for the second time in London, England with ISA in 2013. Once she arrived in London, there was no turning back as she completely fell in love with the city. In London, she found her passion for study abroad and decided to turn it into a career with ISA. She started working with ISA in the Austin, Texas office as a Student Services Representative where she helped other students find their perfect study abroad program. Shortly after, she returned to London to receive her master's degree in International Management with HRM while also working part-time with ISA in London as a Student Services Coordinator. After graduating from the University of Roehampton in London, she then proceeded to move to Dublin, Ireland for a year and a half where she worked as an administrator. Shelby is now excited to be back in London and to provide the students with the support they need to have a successful internship and study experience in London. In her free time, Shelby enjoys cooking, traveling, learning languages (German to be specific) and exploring her favourite city, London!

Fred LeBlanc
Service-Learning Coordinator
Wellington, New Zealand

Originally from the US, Fred worked for Rutgers College Office of Student Support as both a Resident Advisor and a Hall Advisor. In his capacity as a Hall Advisor, he managed a team of undergraduate staff to foster an inclusive community in a student residence hall. This work involved the maintenance and community standards, appropriate disciplinary action, and the recognition of at-risk residents. As the Graduate Coordinator of the First Year Residential Learning Programme, he planned events to encourage an academic community within residence halls.

Since moving to New Zealand, Fred has worked at Massey University, Victoria University in Wellington, and the University of Otago in various roles and enjoys working with students, especially those that have also chosen New Zealand as their new, though short term, home.