Withdrawal and Refund Policy 

The Withdrawal Deadline from any ISA-HS program is 14 days prior to the departure date of the program. If a student withdraws after this final deadline, no refund will be given, regardless of the reason for withdrawal. All withdrawal requests must be submitted in writing by the parent/guardian of the participant.

ISA-HS has the following deadlines:

Application Deadline (April 15th) – Due date for deposit and application materials
Final Forms & Payment Deadline (April 30th) – Due date for the full payment of the program & all supplementary material
Withdrawal Deadline – Last chance to withdraw from the ISA-HS program – 14 days prior to departure

If a student withdraws from the program prior to this final deadline for withdrawal, the refund policy is as follows:

a) If the student withdraws from the program on or before the application deadline appearing in the ISA-HS catalog/website, ISA-HS will refund all but the $200 application deposit. This applies to all students, regardless of the reason for withdrawal. The $200 application deposit is part of the program price and not an additional fee.

b) If the student withdraws from the program after the the application due date but prior to the final forms and payment deadline appearing in the ISA-HS catalog/website, ISA-HS will refund all but $500. This applies to all students, regardless of the reason for withdrawal.

c) If the student withdraws from the program 1-9 days after the final forms and payment deadline appearing in the ISA-HS catalog/website, ISA-HS will refund all but $750 plus any costs incurred by ISA-HS on behalf of the student.

d) If the student withdraws from the program 10-20 days after the final forms and payment deadline appearing in the ISA-HS catalog/website, ISA-HS will refund all but $1,000 plus any costs incurred by ISA-HS on behalf of the student.

e) If the student withdraws from the program 21 or more days after the final forms and payment deadline appearing in the ISA-HS catalog/website, ISA-HS will refund all but $1,500 plus any costs incurred on behalf of the student.

Signing and returning all documents in your acceptance packet is the student’s responsibility. If a student fails to return the documents after repeated notification (email or call), he/she will be deemed withdrawn and will not be eligible for a refund. Program changes are not permitted 1-14 days prior to the start of the program.

Participants may also defer their application deposit to be used on another ISA program within the next 12 months.

 

Program Withdrawal Protection

ISA High School's Program Withdrawal Protection guarantees a full refund of the program cost less the program deposit and withdrawal protection fee under any circumstance provided that withdrawal is completed prior to the program's departure date. The cost for ISA-HS Program Withdrawal Protection is $250.

Participants can purchase the ISA-HS Program Withdrawal Protection anytime before the final forms and payment deadline of their particular program. If a participant signs up for an ISA-HS program after the final forms and payments deadline, the Program Withdrawal Protection will be available for purchase for five business days after the program fee is received by ISA-HS. All applications submitted within fourteen days of a program's departure date will not have the option to purchase the Program Withdrawal Protection.

Note that any decision to withdraw from an ISA-HS program on or after that program's departure date will result in no refund. Furthermore, all airfare purchases (whether made through ISA-HS or independently), are excluded from the Program Withdrawal Protection.