There are two conveniently located ISA offices in Chile. Students are encouraged to visit the ISA facilities during regular weekday business hours to check e-mail, receive tutoring, obtain travel advice, or to practice speaking Spanish and visit with the ISA staff.

The main ISA office is conveniently located directly across from the Pontifical Catholic University of Valparaíso's main building and only a five minute walk from the ocean. This office is the primary location for student support and is located in a large house with classrooms, computer/internet workstations, a kitchen, and a lounge area available for ISA students. General office hours are: Monday through Friday, 9:00am - 7:00pm.

The Viña del Mar office is located on the University of Adolfo Ibáñez campus, and is a smaller location dedicated to providing basic student support such as tutoring for those attending the UAI. Since the Viña del Mar office is only open part-time, students attending the UAI also have access to the Valparaíso office. General office hours are: Monday 3:00pm - 6:00pm, Tuesday through Thursday 9:00am - 6:00pm, and Friday 9:00am - 5:00pm.