Global
Service-Learning

Collaboration and Cross-Cultural Mentorship

Throughout your experience, the ISA Service-Learning Coordinator provides on-going guidance and support as you participate in group discussions and community engagement activities that will help you become more self-reflective, culturally aware and conscious of your civic responsibility in a globalized world.

Airport Reception

Ground transportation is provided from the airport for students who arrive during the ISA designated arrival date and time and at the appropriate airport.

Airport reception is not provided for Intensive Month or J-Term programs.

Housing & Meals

Housing is included in all programs. ISA Service-Learning programs offer the following housing options to participants:

* Homestay: Most ISA Service-Learning programs offer the option for participants to stay with local families.
* Apartments: Some ISA Service-Learning programs offer the option of apartment-living.
* Residence halls: Student residences are available in some ISA Service-Learning locations. Each residence hall varies by site.

Please refer to the specific site page for more information.

Participants enrolled in a Study + Service-Learning Combo program will use the housing option available for their ISA program.

24-Hour Emergency

Health, Safety and Security (HSS) for ISA students is jointly managed by our resident staff and HSS team. This team works to monitor risk at program locations, respond to any crises that may arise and develop policies to further ensure the health, safety and security of students abroad with ISA. HSS also facilitates an in-house on-call system with a U.S.-based employee and manager who are on-call and available in case of emergency 24-7.

ISA regular office hours are Monday through Thursday, 7:00am - 7:00pm and Friday, 7:00am - 5:00pm Central Time. For students or parents who need assistance in an emergency situation outside of the regular office hours, please call the ISA office at 512-480-8522 to access the ISA emergency contact information for that particular week. Students who experience an emergency while abroad will also have access to on-site staff 24-hour emergency assistance.

Optional Academic Credit

You have the option to receive a U.S. transcript for your service-learning program through the University of South Florida. Visit the Academic Credit page on the Service-Learning website for details.

Excursions & Cultural Activities

For participants enrolled in full-time service-learning programs, organized ISA excursions may be available at an additional cost, depending on program dates and length. For participants enrolled in a Study + Service-Learning Combo program, excursions are included in the program and are designed to engage student learning outside of the classroom in the five areas of the Discovery Model.

Cultural activities invite you to experience the local color of their host city, while learning about the history and culture of your new surroundings, and may include city tours, museum visits, attending sporting events, dance classes, cooking lessons, art and cultural festivals, etc. Cultural activities vary by site.

International
Medical
Insurance

A Blanket Accident and Sickness Policy is included in the price and covers the program participant while abroad for the official on-site period of program. This is not an optional benefit; every ISA participant will be covered by this policy. Coverage can be extended before or after a program, up to four weeks total. Students can extend their policy for $25 per week by contacting their Program Manager.

We recommend that all program participants maintain comprehensive health insurance while abroad. This is particularly important if you have any pre-existing conditions, but is also beneficial if you have an injury or illness while abroad and require further treatment upon your return home. Consult with your current insurance provider to confirm coverage policies while traveling abroad.

For more medical insurance information visit the ISA page.

On-Site Staff

This section and related links are designed to provide parents and guardians with answers and information about ISA's programs. This is a resource for learning about ISA, what's included in the programs, and how to handle financial aid and health insurance. ISA is pleased to provide alumni comments and contact information to facilitate dialogue between past and present participants and their families. The main section of the website also includes additional information about ISA admissions, program prices and dates, other resources, and up-to-date announcements