U.S. Team
See more of our corporate leadership team by visiting the Worldstrides website.
SENIOR LEADERSHIP TEAM
Jennifer Acosta
Executive Vice President, WorldStrides Higher Ed
Jennifer Acosta
Executive Vice President, WorldStrides Higher Ed
Jennifer Acosta has been with ISA since 1996 and now as Senior Vice President & General Manager for International Studies abroad (ISA) and The Education Abroad Network (TEAN). She graduated from SUNY Plattsburgh with a Bachelor's Degree in Spanish and Latin American Studies, and then from Southwest Texas State University with a Master of Arts in Teaching Spanish. Her education abroad includes a semester at the Universidad de Sevilla in Sevilla, Spain and a summer at the Universidad Iberoamericana in Mexico City.
Jennifer believes in providing exceptional study abroad experiences for college students and is an avid traveler herself. She served as Senior Vice President of Enrollment Management for 10 years prior to her appointment as General Manager. Jennifer has played a key role in ISA's development during her tenure and cites a passion for meeting students on their terms. She lives in Austin, Texas with her husband and two daughters.
Angel (Chicho) Eguiluz Pacheco
Senior Vice President, Global Operations
Angel (Chicho) Eguiluz Pacheco
Senior Vice President, Global Operations
Ángel Eguiluz Pacheco, known by all as "Chicho," is ISA's Senior Vice President of Global Operations. A native of Spain's northern coastal town of Santander, Chicho began his career with the program when he settled in the southern city of Sevilla in 1997. Before beginning work with the Sevilla program, Chicho spent several years at the University of Salamanca, where he received his degree in Spanish Language and Literature and went on to earn a Masters Degree in Teaching Spanish as a Foreign Language. His university career also included his own personal study-abroad experience, when he was awarded a grant to study at the University of Leuven in Belgium. Chicho later went on to experience life in the United States while in Virginia teaching Spanish at James Madison University. His accumulated knowledge of foreign language studies, as well as his ability to closely connect with American study abroad students, have given Chicho the reputation that he has acquired within the study-abroad sphere both in the United States and in Spain. Now leading all of ISA's programs in Europe, Chicho is often on the move, although the Sevilla office remains his home base.
Beth Price
Senior Vice President, Student Outreach
Beth Price
Senior Vice President, Student Outreach
Beth first fell in love with travel during her semester of study abroad as a Marketing student at the University of St. Thomas. As an avid life-long-learner, Beth most recently completed her MBA at UT Austin. While her Minnesota roots were as thick as her accent, she moved to Austin, TX the summer of 2009 to join the ISA team. Since then she has continued exciting travels, which includes exploring 6 out of the 7 continents (you're next, Antarctica). Some of her favorite highlights include climbing Kilimanjaro, seeing the Northern Lights in Iceland, scaling the Great Wall of China, bartering for a rug at the Grand Bazaar in Istanbul, and relishing in Peruvian cuisine while enjoying the view of Machu Picchu.
Susan Farley
Vice President, Financial Affairs
Susan Farley
Vice President, Financial Affairs
Susan was born and raised in Texas and graduated from Texas Christian University with a B.A. in Latin American Studies and Spanish. Her primary study abroad experience was in Costa Rica, where she enjoyed living with a family and exploring the beautiful country. That first program abroad changed the course of her life and sparked a passion for international education. Susan joined the ISA team in 1997 and has returned to Costa Rica many times over the years for business and personal travel. She has also been fortunate to travel extensively in and around ISA's program locations in Europe, Latin America and the Pacific. In her free time, she most enjoys exploring the great outdoors with her husband, sons and the family dog.
Mark Gallovic
Vice President, Strategic Partnerships
Mark Gallovic
Vice President, Strategic Partnerships
Mark has been dedicated to the education abroad profession for more than 24 years, having been transformed by his own student experiences abroad in Venezuela, Mexico, and Spain, as a high school and undergraduate student. Prior to joining ISA in 2014 as Vice President for Strategic Partnerships, he served as Director of Education Abroad as the University North Carolina Wilmington, for eight years, as Assistant Director of the Office of International Programs at Arizona State University for eight years before that, and previously for the Institute for Study Abroad, both in the U.S. and Australia. Mark earned undergraduate degrees in International Studies and Spanish at Miami University, and a M.Ed. in Higher Education Administration from Arizona State University. When not focused on education abroad program development, he likes to go off recipe, and cook by the inspiration of quirky ingredient baskets. Like many others hailing from Cleveland, Ohio, Mark will always root for the underdog.
David Puente, Ph.D.
Associate Vice President, Academics
David Puente, Ph.D.
Associate Vice President, Academics
David grew up in Minnesota looking at maps and reading about faraway places when not busy shoveling snow. As a backpacker and later as a military officer he began exploring more temperate parts of the world, and at last count he had visited 45 countries. Shortly after moving to Spain in 2002 he joined ISA. Since then he has worn many hats and shown he's game for any challenge. Currently he leads our site visits and spearheads efforts to enhance and assess students' intercultural learning. David feels lucky to work closely with upper management, resident staff and faculty on both sides of the Atlantic, doing his best to live up to his last name--bridge in Spanish! He is a proud parent, a political news junky, and a bit of a music snob.
Elizabeth Erbeznik, Ph.D.
Senior Associate Vice President, Curriculum and Academics
Elizabeth Erbeznik, Ph.D.
Senior Associate Vice President, Curriculum and Academics
Hailing from Northern California, Elizabeth graduated summa cum laude from UCLA with a BA in English and French and then received her MA and PhD in Comparative Literature from the University of Texas at Austin. Elizabeth first traveled to Switzerland as a high school exchange student, then studied abroad for a year in Lyon, France, where she enrolled in literature courses with local students and traveled throughout most of Western Europe during long vacations. After graduating from UCLA, she joined the Peace Corps and taught English in Madagascar. Before joining ISA, she taught French language and literature courses at Northern Illinois University and UT-Austin. She loves reading books in their original language (or translations), traveling, camping and going on adventures with her husband and daughter.
Health Safety and Security
Robin Reliford, J.D.
Head of Health & Safety
Robin Reliford, J.D.
Head of Health & Safety
Robin joined International Studies Abroad in 2013 and oversees international risk and crisis management for ISA’s higher education programs. She works with staff globally to monitor world events to mitigate against risks; implement emergency protocols and procedures; and manage student emergencies. She works closely with executive management on policy development and compliance. Robin is a leader in the field, presenting on issues affecting student health and safety at local and national conferences. A Philadelphia native, Robin received her J.D. from the University of Pittsburgh School of Law and her B.A. from West Chester University. An avid traveler, Robin is always ready for her next international experience and believes that one day she will learn to pack light.
Patrick Barker
Director, Health, Safety & Security
Patrick Barker
Director, Health, Safety & Security
Patrick joined the ISA team in August of 2014 working in the ISA Embedded Office at the University of Kentucky. After receiving his BA in Geography from the University of Kentucky, he spent time in Washington, D.C. interning with the Overseas Security Advisory Council. Patrick later returned to UK for his MA from the Patterson School of Diplomacy and International Commerce, where he focused on national security policy. He studied abroad in Amman, Jordan for a summer where he fell in love with the Middle East. He has also been fortunate enough to travel to over 50 countries all over the world. In his free time, Patrick enjoys trying new restaurants, road trips, Instagraming and cheering on his beloved Kentucky Wildcats.
Kate McSurley
Assistant Director, Health, Safety & Risk Management
Kate McSurley
Assistant Director, Health, Safety & Risk Management
Kate first traveled abroad as a participant of TEAN, studying in Australia at the University of Queensland. Her time overseas allowed her to examine English literature from a fresh, new angle and have a proper introduction to Australian literature. Before joining TEAN, Kate also served as a National Admissions Advisor for a fashion & interior design college as well as a technical writer for a sport technology company. Kate holds a BA in English/Communications from Saint Xavier University and earned her M.A. in English at DePaul University, both in Chicago. Since her time at UQ, she has continued her travels throughout Europe and the U.S., but she will always have a soft spot for Australia.
DIVERSITY EQUITY AND INCLUSION
Yolanda Golden
Head of Diversity, Equity & Inclusion
Yolanda Golden
Head of Diversity, Equity & Inclusion
Yolanda Golden leads WorldStrides’ strategic planning and implementation of diversity, equity and inclusion initiatives that impact employee training and development, product delivery, and customer service.
Yolanda has enriched communities by serving, training, and developing programs to support diverse populations for over 25+ years in K12 and Higher Ed spaces. She joined WorldStrides in 2017 and has enhanced the lives of thousands of students by delivering exceptional STEM programs within the Envision unit of WorldStrides. Yolanda has spearheaded, collaborated, or supported various aspects of WorldStrides’ current DEI infrastructure and programming to include the development of Employee Resource Groups (ERGs) and the DEI Council.
Yolanda earned a BS in Psychology from the University of Illinois Urbana-Champaign and a Master of Social Work from Loyola University of Chicago. She's previously served as Associate Dean of Student Success at Arrupe College of Loyola University Chicago as well as Adjunct Professor and Academic Advisor Coordinator at Loyola where she was responsible for ensuring policies and curriculum were inclusive, and equitably met the needs of unrepresented populations. While at Loyola she developed coursework centered on the differential needs of vulnerable populations and practice strategies for invention to budding undergraduate and graduate level educators and social worker scholars.
Enrollment Management
Emily Busse
Senior Director, Enrollment Management
Emily Busse
Senior Director, Enrollment Management
Emily grew up in a family that celebrated international student exchange, leading her to spend her junior year of high school living with a host family in Melilla, Spain. After graduating from DePaul University, Emily spent another year in Spain, this time living in Malaga and teaching English at a local school. During this period, her younger sister studied abroad in Malaga through ISA. Upon returning home to Chicago, Emily was happy to land at ISA headquarters in Austin, TX as a Program Manager. After six years on the Enrollment Management team, she relocated to Melbourne, Australia for a new role with ISA, which by then had joined the WorldStrides family of companies. In her role as Global Mobility Manager, she helped open a new student recruitment market, partnering with Australian and New Zealand universities to send their students on WorldStrides programs worldwide. Following two exciting years down under, Emily returned to the US to explore new opportunities, expanding her experience in the higher education experiential learning space by working in corporate university recruiting, managing the hiring of interns and new college graduates. Emily is thrilled to have returned to international education and WorldStrides in her role as Senior Director, Enrollment Management. Emily oversees management of ISA & TEAN programs, supporting the Enrollment Management team and all ISA and TEAN students through every phase of the program lifecycle.
Matt Gulizia
Director, Enrollment Management
Matt Gulizia
Director, Enrollment Management
Originally from Omaha, NE, Matt earned his B.S. in International Business, B.A. in French, and M.Ed. in Higher Educational Administration from the University of Nebraska - Lincoln. He studied in Paris through ISA as an undergraduate, which sparked his passion for education abroad and the French language and culture. In his spare time, he likes practicing yoga, baking, and exploring different coffee shops in whichever city he finds himself. Matt finds study abroad to be one of the best ways to contribute to personal growth and loves being a part of that for his students.
Anthony Viltro
Associate Director, Enrollment Management
Anthony Viltro
Associate Director, Enrollment Management
Anthony is from Ohio and attended The Ohio State University where he earned degrees in Psychology and Italian. It's hard to believe that once upon a time, Anthony dreaded the idea of learning a second language and studying abroad. Nonetheless, he studied in Italy on two occasions, once in Lecce and again in Siena, and hasn't looked back since. He also taught Italian language at East Carolina University and worked as a Resident Advisor in Florence. Study abroad helped Anthony achieve things he didn't think possible, and he hopes the students he works with will have similar life-changing experiences. When not planning his next trip, Anthony spends his free time playing beach volleyball, listening to Taylor Swift, and relaxing at home with his cat, Willow.
Amy Remondi
Associate Director, Enrollment Management
Amy Remondi
Associate Director, Enrollment Management
Amy received a B.A. in Anthropology from the University of Miami, during which time she studied abroad in Granada, Spain for a year. She fell so in love with the Spanish lifestyle and culture that after graduating she moved to Barcelona to teach English for 3 years, and then moved to Japan to continue teaching. Amy loves working with students and feels strongly about cultural exchange. Inspired by her years abroad to help students experience the thrills of learning a new language and culture, she now works as the Barcelona Program Manager. In her free time, she loves biking, camping and hiking - all with her 'adventure' cat!
Hannah Hamilton
Associate Director, Enrollment Management
Hannah Hamilton
Associate Director, Enrollment Management
Born in Corvallis, OR, family stories of adventures and travels were joyfully shared and impressed upon Hannah at a young age. As an undergraduate at the University of Texas here in Austin, she jumped at the opportunity to circumnavigate the world aboard a ship. The experience was life-changing and led her to pursue a Master’s Degree in International and Comparative Education from The George Washington University. Hannah started at ISA in 2006 and worked closely with our programs in Morocco and Europe. After six years with ISA Hannah made the decision to stay home to raise her two children. She served on their school PTA board for four years, further fueling her interests of advocacy and equity in education. Having recently returned to ISA in 2021, Hannah is thrilled to continue advising students as they pursue their own international education efforts.
B Lavornia
Senior Region & Account Manager, Europe
B Lavornia
Senior Region & Account Manager, Europe
Originally from little Rhode Island, B acquired their desire for travel when studying abroad for a semester at the University of Roehampton in London, England. During this semester, they traveled the U.K. extensively and collected passport stamps from a dozen countries in Europe. B received a B.S. in Psychology from Palm Beach Atlantic University and went on to join ISA in 2015 to advise on programs in England and Scotland. They enjoy enabling students to gain the confidence and self-awareness that comes from studying abroad, and helping plan their big adventures! B loves playing with their pitbull Amira, learning coding and graphic design, has started collecting passport stamps from Central America and the Caribbean, and helping their husband begin his collection, starting with Japan!
Michelle McRaney
Senior Program Manager, Latin America
Michelle McRaney
Senior Program Manager, Latin America
Michelle graduated from Baylor University with a Bachelor's degree in Business Administration and a focus on International Management. She studied International Business in Caen, France and Spanish and International Management in Monterrey, Mexico. Michelle joined the ISA team in 1998. Michelle has led programs in Guanajuato, Mexico; Salamanca, Spain; Granada, Spain; Santander, Spain; Sydney, Australia; and Santiago, Dominican Republic. She also accompanied several ISA site visits in Chile and Argentina, and conducted new program research and staff training in Mexico and Brazil. In 2006, Michelle moved to Lima, Peru, where she set-up ISA's first program in Peru, which expanded to include Cusco. Michelle is excited about sharing the Peruvian culture and cuisine with all ISA participants and helping to adjust to life in Lima.
Jessie Llerena
Region & Account Manager, Europe
Jessie Llerena
Region & Account Manager, Europe
Born and raised in New Jersey, Jessie graduated from Rutgers University with a B.A in Psychology. Her love for traveling started at a young age from visiting family back home in Ecuador. She is passionate about helping people and delivering high quality care. In her free time, she likes to spend time with family and friends, play with her dog, Cash, work out, and travel (of course!). Jessie finds that studying abroad is important to learn about different cultures, as it creates lasting relationships and memories. She is excited to be a part of the ISA team and to support students through their studies overseas
Justine Stroemer
Region & Account Manager, Spain & Latin America
Justine Stroemer
Region & Account Manager, Spain & Latin America
Justine received her BBA in Marketing and BA in Theatre from the University of North Texas, during which she studied abroad in Birmingham, England for a semester. That is where her love for travel truly began. Later, she taught English as a foreign language in Barcelona, Spain where she was immersed in the Spanish culture, lifestyle, and language. She enjoys helping students and advocating the importance of traveling the world and learning a new language. During her free time, she enjoys playing soccer, hanging with friends, playing games, and eating lots of good food! Her travel goal is to travel to every continent, including Antarctica!
Kiri Johnson
Program Manager, France, South Africa & EuroScholars
Kiri Johnson
Program Manager, France, South Africa & EuroScholars
Born and raised in San Antonio, Texas, Kiri graduated from Texas A&M University with a B.A. in International Studies and a minor in Recreation, Parks, and Tourism Science. She studied abroad in Paris with ISA, where she fell in love with the culture, food, and the fashion. Having experienced firsthand how impactful studying abroad is to an individual’s growth, she is enthusiastic to help students plan their study and ease any stress or nerves that may come up. Happy to be back with ISA as a Program Manager this time around, Kiri aims to ensure everyone’s study abroad has the same impact as hers. In her spare time, she loves to sew and craft and be with her cat, Beignet.
Rosina D'Angelo
Program Manager, Costa Rica & Spain
Rosina D'Angelo
Program Manager, Costa Rica & Spain
Originally from Houston, TX, Rosina discovered a passion for international education as a teenager after spending a summer studying Spanish in Salamanca, Spain with ISA. Her love of language led her to pursue double majors in English and Hispanic Studies at the University of Richmond, where she had the opportunity to study abroad again in both Córdoba, Argentina and Alcalá de Henares, Spain. After graduation, she moved back to Spain and taught English for 3 years in the bustling city of Madrid and the beautiful island of Mallorca. Now that she’s back in Texas, she’s excited to advise ISA students preparing to set off on their own international adventures! In her free time, she loves cooking and baking, hiking, and exploring new cities.
Victoria Grist
Program Manager, Italy
Victoria Grist
Program Manager, Italy
Victoria was born and raised in Amarillo, TX and graduated with her B.A. in Psychology from WTAMU. Although she had never lived more than 20 minutes from her hometown, Victoria took a leap of faith and studied abroad for 4 months in Reggio Emilia, Italy, which sparked a passion for travel and cultural exchange. Upon graduation, Victoria moved to Germany for two and a half years to work as an au pair and study German. After moving back to Texas, she attended Texas State University, graduating with a Bachelor of Arts in International Studies and a minor in German. Tori made several life-long friendships and had so many once in a lifetime experiences throughout her adventures abroad, and she’s excited to help others do the same here at ISA. In her free time, Victoria can be found hiking, paddleboarding, camping, or floating the river with her dogs.
Adyline Saucier
Program Manager, Italy
Adyline Saucier
Program Manager, Italy
Born and raised in Austin, Texas, Adyline received her Bachelor of Arts in International Relations and Global Studies from The University of Texas at Austin. Adyline started her travel journey in high school through educational learning experiences in Costa Rica and Thailand. Through these impactful travel excursions, she fell in love with the idea of learning abroad. Her degree and love for travel led her to participate in a semester abroad in Pamplona, Spain where she studied Spanish and EU Policy. During this time, she participated in life changing opportunities and met lifelong friends. In her free time, Adyline loves reading, hiking, and participating in all things Texas Longhorns related. Adyline is excited to help students prepare for their experiences abroad through ISA!
Drew Beasley
Program Manager, Czech Republic, Germany, & the Netherlands
Drew Beasley
Program Manager, Czech Republic, Germany, & the Netherlands
Drew's journey in experiential education all started while traveling through Indonesia and Fiji on his gap year. Feeling refreshed and transformed, Drew embraced every opportunity to study abroad while attending DePaul University. Drew has studied film in Rome, received a teaching certificate in Prague, backpacked through Patagonia, and lead diving trips in Belize. When not abroad, Drew works closely with the Gap Year Association and currently serves on their board of directors. At ISA, Drew is thrilled to help students study abroad and fall in love with new cities and countries around the world.
Kamryn Chapman
Program Manager, Spain
Kamryn Chapman
Program Manager, Spain
Originally from Tipton, Iowa, Kamryn earned degrees in International Business and Spanish from Oklahoma State University. Her semester-long study abroad to Barcelona confirmed her passion for exploration, adventure and learning through immersion. Upon her return to the U.S. she worked in her university’s study abroad office to help her fellow students embark on adventures of their own. Kamryn is eager to continue helping students make their study abroad experience as seamless as possible so they can sit back and soak it all in! In her free time, Kamryn enjoys hiking, crafting, cooking, and enjoying live music.
Hannah Burroughs
Program Manager, Greece, Ireland & Scotland
Hannah Burroughs
Program Manager, Greece, Ireland & Scotland
Growing up in Fort Mill, South Carolina, Hannah was fortunate to fall in love with international travel at a young age. Following her personal and educational experiences in South America and France, she received a B.A. in Media Arts from the University of South Carolina (USC). During her time at USC, she spent a semester abroad studying international marketing, media, and women’s rights in Spain at the University of Seville. Throughout this semester, she prioritized travel and cultural immersion, and was lucky enough to do everything from spending St. Patrick’s Day in Dublin to riding camels in Morocco. Inspired by her experience abroad, she continued her education at Clemson University, where she earned a Master's in Student Affairs and Higher Education with an emphasis in International Education. In her free time, you can find Hannah working on her latest DIY home project, playing with her cats, or obsessing over the latest Netflix reality show. As a Program Manager, Hannah is extremely excited to help students learn, grow, and build their confidence throughout the study abroad experience- just like former staff members did for her!
Alana Ladd
Program Manager, Spain
Alana Ladd
Program Manager, Spain
While growing up in South Florida, Alana had the opportunity to study abroad in Buenos Aires, Argentina the summer between her Sophomore and Junior years of high school. This trip abroad led her down the path of wandering all over the world while pursuing a BA in Spanish at DePaul University in downtown Chicago. During college she traveled to Peru, Chile, Turkey, Spain, the Netherlands, Belgium, the UK, Greece, and Japan. She then lived in the Basque region of Spain upon graduation to work as a certified English teacher. She then moved to Napa Valley to follow a passion for wine making which she had discovered while working at a winery in Tuscany. She moved to Austin in 2021 to be closer to family while she taught English to Spanish speaking professionals. In her free time, she is always making travel plans whether it be domestically to a national park, or abroad to continue to wander about world. Alana loves the quote “Not all those who wander are lost.”
Megan Hix
Program Manager, Spain
Megan Hix
Program Manager, Spain
Megan is a native Texan who earned dual degrees in Journalism and Government from the University of Texas at Austin. For the past five years, she has been teaching English in primary and secondary schools in Madrid, Spain, where she developed a passion for international education and cultural exchange. In her free time, Megan enjoys cooking, watching UT football games, visiting museums and practicing yoga. Although she sometimes misses spending her afternoons on a sunny Spanish terraza, Megan is happy to be back in Texas helping other students start their adventures abroad with ISA!
Sidney Stamm
Program Manager, England & Italy
Sidney Stamm
Program Manager, England & Italy
Born and raised in Dallas, Texas, Sidney graduated from Tulane University in New Orleans with a Bachelor of Arts in Communications. Sidney's adventures abroad began when she studied in Buenos Aires, Argentina in high school getting to practice Spanish with her host family. Having discovered her love for new cultures, she interned abroad (with ISA!) in Madrid, Spain at a PR agency/fashion showroom. Upon visiting Berlin after her internship, she met some lifelong friends in Germany and began teaching herself German. She firmly believes in the importance of international exchange and finds it to be an incredible opportunity to open one's mind to previously unknown career paths and creative passions. Sidney enjoys writing, reading, and is a self-declared expert at charades.
Nina Ellsworth
Program Manager, Spain
Nina Ellsworth
Program Manager, Spain
A born and raised Michigander, Nina obtained her degree in Psychology and Social Relations & Policy from Michigan State University. Nina’s passion for global understanding started from a young age, which led her to participate in service learning and education abroad in Ecuador, Brazil, Amsterdam, and Spain, ultimately bringing her to the role of Program Manager at ISA. In her free time, you’ll often find her relaxing by Lake Michigan or cooking with family. Her background in international relations and experience living and studying abroad allowed her to see firsthand the transformative impact of cultural exchange. Nina is dedicated to helping students navigate their own journeys abroad, ensuring they have meaningful, enriching experiences.
Fernanda Chavez
Program Manager, Morocco & Spain
Fernanda Chavez
Program Manager, Morocco & Spain
Born and raised in Durango, Mexico, Fernanda relocated to Texas six years ago. She obtained her Bachelor of Science in Bilingual Education from The University of North Texas. Fernanda's deep passion for diverse cultures inspires her to find innovative ways to celebrate cultural diversity through teaching. She is dedicated to empowering students to continue learning and exploring the world. Excited to join ISA, Fernanda looks forward to guiding students through their academic journeys. In her free time, Fernanda enjoys spending time with her dog discovering new shows to watch and spend quality time with her loved ones.
Hannah Marrs
Strategic Programs Manager
Hannah Marrs
Strategic Programs Manager
Hannah joined WorldStrides in June of 2023 as Strategic Programs Manager and enjoys supporting our partner universities in building programs that work for their students’ needs. Hannah is based in Portland, Oregon, where she previously worked at Portland State University’s Education Abroad Office and also completed a Master's of Arts in Postsecondary Adult and Continuing Education. Hannah’s interest in international education started when she first visited Mexico on a service trip, and grew as she travelled to India in college, and later lived in the Maldives islands for five years teaching Linguistics! Experiencing the highs and lows of international living was transformational and she loves being part of an organization that provides these transformational experiences to students. She is also passionate about diversity, equity and inclusion in study abroad, as well as cultural humility and identity development through study abroad. Hannah studied Linguistics and Religious Studies in university and loves learning languages - dabbling in Spanish, Mandarin, Hindi, Bahasa Indonesia, Hebrew, Arabic and Dhivehi. When not on Duolingo, you can find her with her two kids at a park, hiking with her partner of 16 years, or enjoying the incredible food and beverage scene of Portland.
Cindy Tejero
Enrollment Associate Supervisor
Cindy Tejero
Enrollment Associate Supervisor
Cindy received degrees in Marketing from Anahuac Mayab University and Digital Marketing from the University of Yucatan. After graduating, she spent a few months volunteering as an English Teacher in Jaipur, India. During this time, she had the opportunity to travel around Asia visiting her dream locations: Thailand, Laos, Indonesia, Singapore, Malaysia, Dubai, and Abu Dhabi. Some highlights of her time spent abroad include visiting the Taj Mahal in India and caring for rescue elephants in Thailand. Cindy's favorite aspect of working and traveling abroad is getting to encounter people who feel like friends/family the minute you meet them! Cindy continually looks for ways to challenge herself, which includes solo-travel adventures. Cindy recently pursued an English immersion program in Santa Barbara, California, where she quickly fell in love with the charming Californian people and the beautiful landscapes of the U.S. Cindy is thrilled to play a part of your study abroad journey!
Ronnie Morales
Enrollment Associate
Ronnie Morales
Enrollment Associate
Ronnie was born and raised in the beautiful and friendly city of Merida, Yucatan Mexico and studied English at Rock Valley College in Rockford, Illinois. He had the opportunity to travel to Paris, France and getting know more about French culture, and as a result, Ronnie’s favorite aspect of working and visiting other countries is getting to know about the culture, customs, and history. As a Scout Wood Batch Director, he has participated in different international moots and jamborees as a volunteer. He loves the adventure of traveling and meeting people from all over the world!
Helen Cuevas
Enrollment Associate
Helen Cuevas
Enrollment Associate
Helen was born and raised in Merida, Mexico. She has a degree in Fine Arts from the Autonomous University of Yucatan and was able to study one term at the University of Guadalajara, in Jalisco, making her knowledgeable in most aspects of the studying abroad experience, even if domestically. She was also able to travel through Belgium, France and Great Britain in 2017, where she enjoyed visiting Museums and relishing the colder weather. During that trip she met her favorite author, Neil Gaiman, at a book festival and promised herself to go back someday. In her free time, Helen loves all things crafts, learning new languages (such as German and French) and tending to her garden. She enjoys listening to 80's music, synth pop, new wave, and is a big fan of comics and cartoons.
Mariela Orta
Enrollment Associate
Mariela Orta
Enrollment Associate
Mariela is happy to help students in their process to study abroad. She joined her first exchange in high school; spending a year in France studying and living with a warm French family is an experience that shaped her life path, and she believes doing an exchange is a once in a lifetime experience that no one regrets. She studied International Relations and Political Science on a double bachelor’s degree from UDLAP class of 2019. She thanks her exchange during high school for my academic decisions and curiosity for learning as much as she can about the world she lives in. She have travelled to Canada where she took Business English classes and did a backpacked during Christmas 2018 in Europe, because she loves the Christmas markets. Mariela is a bookworm and a yoga amateur and is currently studying a master’s degree in communications and digital media, and it will help students during their enrollments.
Karina Abarca
Enrollment Associate
Karina Abarca
Enrollment Associate
Born in Mexico City, Karina graduated from the Anahuac Mayab University with a degree in Business Administration and Management. She has participated in professional exchanges in Argentina with a focus on organizational behavior and management, multiple civil society organizations, and intercultural community development projects. Her participation in these has led her to become passionate about and develop in the field of human rights, globalization, economy, and gender parity.
Inclined toward the benefits of international education and growth opportunities for students from all over the world, Karina is extremely happy to accompany and advise all those seeking new challenges on this path of learning. In her spare time, Karina enjoys photography, coffee, and sports.
Alexandria Diaz
Enrollment Associate
Alexandria Diaz
Enrollment Associate
Alexandra was born in San Jose, California. She lived in several parts of the US for 13 years and then moved with her mother and brothers to Mexico at the age of 14. Since then, she has been living in Merida, Yucatan. She is a mother of 3 children, and her mission in life is to raise her children the best that she can with a wonderful childhood and the best education provided. She possesses two native languages, English and Spanish since she has Mexican parents. She is always looking to improve her life and work quality and she's never afraid of taking risks!
Brianda Diaz
Enrollment Associate
Brianda Diaz
Enrollment Associate
Esli Irabien
Enrollment Associate
Esli Irabien
Enrollment Associate
I was born and raised in Campeche, Mexico, and have a degree in Architecture from the Autonomous University of Yucatan. During high school, I was able to take part in cultural exchanges with students of Nova Scotia, Canada and that´s when I got interested in the opportunity of academic and cultural exchanges in other countries. I have visited many Mexican states during holidays and summer vacations. The ones I enjoyed the most: Guadalajara, Michoacan, Mexico, Hidalgo, and Quintana Roo. I enjoy knowing more about the diversity of cultures in my country and about other cultures on the continent and abroad. I also enjoy the arts, especially musical theater, 80´s and 90´s rock, and general cosplay. In my free time I like to read mystery, historical fiction and romance novels
Monserrat Vivas
Enrollment Associate
Monserrat Vivas
Enrollment Associate
I was born and raised in Merida, Yucatan, and have a degree in dentistry. I am passionate about the health area and I would like to continue learning how to be able to help more people. During my time in dental school, I realized I wanted to continue helping people but with a different approach. Working at Worldstrides has helped me step out of my comfort zone and explore a new field. It's exciting to work with students and help them expand their knowledge! During my free time, I like to watch TV, cook, and spend time with my family and friends. I would love to visit Egypt, Italy, Perú, New Zealand and Iceland.
Laura Louski
Region & Account Manager, Asia
Laura Louski
Region & Account Manager, Asia
Laura was born in Montpellier, France. Having moved a lot as a kid with her family she was quickly influenced by the many cultures and developed a love to learn more about each place. Quickly developing a way to not only interact with their cultures but also learning their languages. Laura graduated with a degree in Tourism and started working in places that will let her interact with others from around the world. Laura enjoys reading books that were based on other countries folklore and myths, drawing and cooking desserts at home
Paulina Achach
Enrollment Associate
Paulina Achach
Enrollment Associate
I was born in the beautiful city of Merida, Mexico and grew up surrounded by amazing food, culture and people. My love for travel started very young as I had the opportunity to participate in a language learning trip to Massachusetts back in my High School years, that experience definitely shaped me and increased my desire to see and explore the world, from family trips in my home country Mexico to volunteering programs with strangers turned to lifetime friends in Iceland. I am sure that the experience you are about to join will be incredibly fulfilling and life-changing for you and I will be happy to help you make it happen!
Campus Partnerships
Eric Anderson
Senior Associate Vice President, Campus Partnerships
Eric Anderson
Senior Associate Vice President, Campus Partnerships
Before joining ISA in 2017, Eric spent three years with Up with People as the Vice President for Admissions. Prior to Up with People, Eric was with GlobaLinks Learning Abroad for 10 years as a Regional Director and then Director of Institutional Relations. Eric also lived in Coogee, Australia for three years as the Operations Manager for the Olympic Youth Camp as part of the Sydney Organizing Committee for the Olympic Games. He has been a member of NAFSA for 15 years, and the Forum since 2008. Eric has visited over 40 countries and all 50 states, but these days prefers spending free time at home in Colorado catching bugs and watching Moana over and over and over with his wife and two daughters.
Zac Macinnes
Associate Vice President, Campus Partnerships
Zac Macinnes
Associate Vice President, Campus Partnerships
Zac has served the field of international education for nearly 15 years and believes deeply in the power of study abroad to create a better, more compassionate world - one student at a time. Zac’s own life was transformed by global education experiences in Peru, Mexico, Spain and Australia, and has since been privileged to visit 75 countries on 6 continents. Zac has presented at dozens of national, state and local conferences, and his professional areas of expertise include forecasting and strategic planning, faculty and cross-campus engagement, the alignment between career development and study abroad, marketing and technology, and matters related to diversity, equity and inclusion. A native of Austin, Texas, Zac holds a Master of Arts in Public Policy degree from Trinity College, and a Bachelor’s in Spanish and International Affairs from Emmanuel College in Boston. Zac started his international education career fresh out of college as a University Relations Representative with ISA in 2009. Zac went on to serve in leadership roles at Trinity College, CIS Abroad and the University of Connecticut, and was thrilled to come “back home” to his ISA roots as Director of Campus Partnerships with WorldStrides Higher Education in 2021. Zac believes in nourishing a sense of adventure, and takes pleasure in exploring new places and trying new things - whether it’s around the corner or across the world. He enjoys hiking, cooking, foreign languages, the occasional Netflix binge at home with his husband, and - of course - planning his next big adventure.
Dan O'Brien
Associate Vice President, Campus Partnerships
Dan O'Brien
Associate Vice President, Campus Partnerships
Dan‘s interest in people, places, and cultures started at age 13 when his grandfather took him to Austria for a week-long stay. Since that time, Dan has traveled to more than 25 countries, and has more than 16 years experience in education abroad. Dan has a Master of Arts in Intercultural and International Management from the School for International Training. He studied for a semester at the Universidad de Sevilla as an undergraduate student and as a graduate student served as a group leader for the Experiment in International Living – Spain. Dan is passionate about the power of education abroad and the global competencies it provides students.
Alex Halvorson
Senior Regional Director
Alex Halvorson
Senior Regional Director
Alex is a Wisconsin native who earned undergraduate degrees in Spanish and Community Health from St. Cloud State University in Minnesota. Alex first developed a passion for international travel and education during his undergrad after he went to Germany to visit a German exchange student friend from high school. With an invested interest in the Spanish language, he decided to study in Granada, Spain for 2 semesters. He is also an ISA alum! His love for study abroad and higher education is what led him to pursue his Master's degree in Higher Education Administration from St. Cloud State with hopes of helping more students travel the world and broaden their horizons. If Alex isn't working or daydreaming about eating tapas in Spain, he enjoys running marathons, cheering for the Minnesota Vikings, playing his ukulele, re-reading Harry Potter books or staying at home watching The Office.
Sara Kochuba
Senior Regional Director. Team Lead
Sara Kochuba
Senior Regional Director. Team Lead
Sara fell in love with learning about other cultures during her high school French class and then spent a semester in Paris during college. From there, she was hooked on the magic of travel and found her passion: to help others have access to intercultural opportunities. To date, she has spent time in Asia, Australia, Europe, and South America and has led groups of students in France and The Netherlands. Sara brings over 10 years of professional experience in study abroad on the higher education side, most recently as a Senior Director of Global Initiatives at Washington & Jefferson College. Her areas of expertise include nurturing partnerships, student advocacy, risk management, health & safety, as well as policy development. Outside of the office, Sara loves cooking, reading, her cats, and prides herself on her packing skills. At home, she can often be found trying out a new recipe or preserving something grown from her husband’s giant garden.
Sarah Warren
Director of Campus Partnerships
Sarah Warren
Director of Campus Partnerships
Growing up in a small town in Kentucky, Sarah always wanted to get involved in international education. She earned a B.A. in German Language, Literatures, and Cultures at the University of Kentucky. During her time at UK, she studied abroad outside of Munich, Germany to improve her language skills and learn about the culture firsthand. Studying abroad not only improved her German but also gave her an appreciation for international cultures and a host family she still talks with, even years later. Helping a student discover the same things for themselves is something that Sarah is excited to be involved with as part of the ISA team. In her spare time, Sarah likes to write, cook, play video games, and spend time with friends.
Snow White
Director of Campus Partnerships
Snow White
Director of Campus Partnerships
While growing up, Snow spent every summer traveling around the United States, camping and visiting as many national parks as possible, which sparked her love of travel. A Florida native, Snow attended the University of South Florida (USF), where she earned a bachelor’s degree in cell and molecular biology and studied abroad twice—a full semester in Melbourne, Australia and a summer in Florence, Italy. She actually began working in international education right after her first study abroad trip, in the USF Education Abroad Office, and continued to work there for five years after graduation while also completing a master’s in business administration. Snow is a passionate advocate of study abroad for all students and loves helping them explore their possibilities. In her free time, she likes to hang out with her two guinea pigs, Muffin and Koala, and plan her future travel adventures.
Craig Jefferson
Regional Director
Craig Jefferson
Regional Director
Craig has always had a passion for experiencing new cultures. His first study abroad opportunity, a week-long exchange with a school in Quebec City, was the culmination of seven years of elementary education at a French immersion school. That sixth-grade experience was the first of many; he has since traveled to a total of 38 countries. He continued his cultural exploration at Frostburg State University, earning dual degrees in Mass Communication and French. In the spring of his junior year he left for Amiens, France to study French literature at the Université de Picardie Jules Verne, and then returned to FSU where he worked as a study abroad ambassador on campus. After all these experiences, a career in international education was inevitable. Craig’s decade-long career in IE includes serving as a Program Officer/ARO for the J-1 Intern/Trainee visa category, on-campus roles supporting the International Centers and Programs at Johns Hopkins University and serving as the Senior Admissions Officer/DSO at the University of Baltimore. Most recently, he served the Mid-Atlantic region as Manager of University Relations with CIEE. In addition to his passion for International Education, Craig is interested in environmental sustainability, hiking with his dog, Molly, and trying to improve his sourdough bread making.
Stacy Phelps
Regional Director
Stacy Phelps
Regional Director
Stacy has always been extremely interested in traveling abroad and learning about different cultures at a young age. Her first trip was in high school to Costa Rica, where she discovered her love of coffee. Graduating from St John Fisher University in Rochester, NY with a BA in Political Science and History, Stacy was interested in learning about the history of the world, while getting to see it all. Stacy studied abroad in Salzburg, Austria, learning German and eating schnitzel! During that semester she was also able to see sites across Europe; from Big Ben in London to Lake Bled in Slovenia. After graduating, she spent many years working in the international education field with international students at both the high school and higher education levels and advising for study abroad at Utica University. When she’s not thinking about her next trip, she likes to try new restaurants, cook, work out and ski in the winter!
Gessica Sementilli
Regional Director
Gessica Sementilli
Regional Director
Gessica’s journey into the world of experiential learning began when she ventured to Washington D.C. with her 8th-grade class, an eye-opening experience that sparked her passion for exploration and discovery. Originally from Toronto, Gessica relocated to California with her family during her childhood, where she found herself immersed in a world of new opportunities. Despite the distance, Gessica frequently travels to Toronto and Italy to visit her family. These trips not only nurtured her love for Italian culture but also instilled in her a deep appreciation for the rich history and heritage of the Mediterranean region. At UCLA, Gessica pursued her bachelor’s degree in Classical Civilization and a minor in Italian. It was during her time at UCLA that she had the life-changing opportunity to study abroad in Rome, Italy. This transformative experience allowed her to fully immerse herself in the ancient ruins, vibrant culture, and linguistic nuances of Italy, shaping her academic and personal growth in profound ways. Fueled by her passion for cultural exchange and educational enrichment, Gessica embarked on a new chapter in her academic journey at San Francisco State University, where she is currently pursuing a master’s degree in Classical Archeology and Literature. With a steadfast commitment to providing students with transformative learning experiences, Gessica aspires to share the magic of studying abroad and empower future generations of global citizens.
Michael Saenz
Director
Michael Saenz
Director
Michael has been in the field of international education for over 10 years. Before joining Worldstrides, he worked for the University of Tennessee, Knoxville (UTK) for almost seven years as a Programs Abroad Coordinator and then as Assistant Director. Prior to his time at UTK, he worked for the University of Colorado, Colorado Springs (UCCS) where his career in international education began. One of Michael’s fondest memories of studying abroad was witnessing the Spanish National Soccer Team win the World Cup while he was studying in Spain. Michael has undergraduate degrees in Business and Spanish and he recently completed his MBA at UTK in 2019. When Michael is not behind his desk working, you can find him traveling domestically or internationally, hanging out with family and friends, exploring the great outdoors, or playing sports.
Alicia Vinal
Regional Director
Alicia Vinal
Regional Director
Alicia grew up in Maine, and little did she know her high school Project Graduation raffle win of a flight voucher would begin her love of international travel. Her first time on a plane during winter break of undergrad took her to Birmingham, England to visit a friend she met while working at a camp the summer before college, and an overnight trip to London started her obsession with what is now her favorite city! Alicia returned to London during her semester abroad while studying at Wheaton College (MA) and she was a Peer Advisor during her senior year; she thought everyone should study abroad, and distinctly recalls saying “I don’t know what one does, but one day I want to work with study abroad programs.” After obtaining her M.Ed. in Higher Education Administration from Suffolk University, she entered the international education field as a study abroad advisor. Alicia has been a part of the Region XI Leadership and Consular Affairs Liaison (for Boston Spanish and Italian Consulates) Teams, and the NAFSA Academy. Outside of work, Alicia is usually plotting her next travel adventure in the U.S. or internationally…and her bucket list of destinations keeps expanding! The ultimate destination? Australia! You will also find her outdoors as often as possible (except in the winter), reading and at her local CrossFit gym.
Brianna Wamsher
Regional Director
Brianna Wamsher
Regional Director
Brianna is a Missouri native who holds an undergraduate degree in Global Studies and a minor in Spanish from Missouri State University. During her time at MSU, Brianna had the opportunity to study abroad twice: first a semester in Madrid, Spain, then a short-term program that traveled around Ireland for two weeks. After returning from her semester abroad, Brianna began working as a Global Ambassador in Missouri State’s Education Abroad office, where she discovered her passion for international education and desire to launch a career in this field. After graduating from college, Brianna worked in Admissions at Missouri State before joining the ISA & TEAN team as a Regional Director in February 2023. When she’s not working or traveling, you can find Brianna reading the latest mystery novel, on her favorite local hiking trail, or spoiling her cat, Mildred!
Tylo Ward
Regional Director
Tylo Ward
Regional Director
Tylo is a Nevada local who takes pride in calling the breathtaking Sierra Nevada mountains his home. Currently based in the "biggest little city" of Reno, NV, he is eager to share his passion for travel and international education with his campus partners in the Northwest United States. Tylo received his bachelor’s degree from the University of Nevada, Reno in International Affairs and Political Science, and is currently working on completing a master’s Degree in Political Science from the same university. As an undergraduate student, Tylo was determined to explore the world but faced financial constraints and juggled going to both school and working full-time, making him hesitant to pursue his dreams. However, with the unwavering support and encouragement of the study abroad staff at his university, Tylo embarked on a life-changing faculty-led program in Istanbul, Turkey. This experience ignited a newfound passion for travel and experiential learning, and he subsequently enrolled in a summer study abroad program in Cork, Ireland, leading him to switch his major to pursue his interests in conflict resolution public diplomacy. With over five years of experience working in international and higher education, Tylo has advanced his skills in the areas of partnership development, student outreach, and program management and advising. He has also cultivated a deep appreciation for sustainable travel, cultural immersion, and accessibility in international education while traveling to over 25 countries across four continents. He has used his skills and personal travel experiences to establish authentic connections with students in order to encourage them to pursue international education opportunities. Tylo continues to advocate, promote, and implement initiatives to make studying abroad more inclusive and accessible to all students. Tylo is excited to join the WorldStrides team, bringing his unwavering commitment to supporting the organization's mission of creating transformative educational experiences. His aim is to assist our campus partners in promoting affordable and high-impact opportunities for their students. With his impressive global personal and professional experiences and his passion for experiential education, Tylo is eager to help create life-changing experiences for students at his partner campuses.
Dominique Washington
Regional Director
Dominique Washington
Regional Director
Dominique grew up in a small town in New Jersey but was always eager to explore new cultures, foods, and destinations. Her first international travel experience was to Austria and the Czech Republic at the age of 13 with the choir she spent 10 years singing with. After spending 3 weeks traveling to various cities throughout the two countries, Dominique wanted to keep learning about new cultures and people, and the best way to do that was to travel. She earned her Bachelor’s Degree from the University of Arizona, and while there, she spent a semester at the University of Sydney in Sydney, Australia as an exchange student. She spent nearly 2 years working for UA’s Study Abroad Office after returning from Sydney which gave her the courage to pursue her Masters Degree in International Education at NYU after graduating. After earning her Masters Degree, Dominique spent time at the University of Texas at Arlington as the Study Abroad Advisor where she helped students find the best program that would benefit their academic, professional, and personal goals. She is now the Regional Director (TX, NM & LA) for ISA and TEAN and is excited to continue working with higher education institutions. Dominique is passionate about providing an inclusive experience for students and wants to continue dedicating her time to Diversity, Equity, and Inclusion initiatives to ensure students from all backgrounds have equal opportunities for cultural and global awareness and growth.
Gabrielle Taylor
Regional Director
Gabrielle Taylor
Regional Director
Gabrielle is a Birmingham, Alabama, native who has had a love of cultures and languages ever since she learned how to sing “Silent Night” in German in 2nd grade. She studied Telecommunication and Film at the University of Alabama with a minor in German. However, it was after participating in the Fulbright U.S. Scholars program as an English Teaching Assistant in Germany that she fell in love with international education. It was there that she saw the impact of cultural exchange and how opportunities abroad can grow a person’s confidence and global perspective and wanted to find ways to share that with others. Prior to joining Worldstrides, Gabrielle was an education abroad advisor at the University of Alabama at Birmingham for 3 years, cultivating her advising skills and helping students to take advantage of study abroad opportunities on campus; before that, she taught and tutored Beginner German during and after receiving her master’s degree in German Studies at the University of Kentucky. Gabrielle is loving the full circle moment of returning to her alma mater to assist students and faculty/staff with finding and creating programs abroad and experience the same international impact as she did! When Gabrielle is not helping others at The University of Alabama’s embedded office, you can find her taking walks with her dog, Baxter, roller skating, planning her next trip abroad, and watching her favorite Korean dramas for the millionth time.
Kate Hermsmeyer
Regional Director
Kate Hermsmeyer
Regional Director
Kate is a DC native who has been in the field of international education for about three years. Being a part of a military family, she grew up traveling and experiencing different parts of the world, which sparked her love of travel. She earned an undergraduate degree in Psychology from Elon University and a master's degree in Higher Education Administration from NC State University. During her time at Elon University, she was privileged to study abroad twice. Her first study abroad program was a J-term faculty-led program to Peru and later that year she spent a semester in Florence, Italy. These experiences were nothing short of life changing and ignited her passion for the field of study abroad. After finishing her master's degree, she began working as an Education Abroad Advisor at Davidson College. She then began her position as Regional Director for ISA & TEAN in August 2024. When she is not working or planning her next trip, she enjoys spending time with friends, perfecting her drawing skills, reading mystery novels, and binging reality TV shows.
Mack Conlon
Embedded Regional Director
Mack Conlon
Embedded Regional Director
Growing up in rural Ohio, Mack took an initial interest in travel and culture from his dad who was constantly traveling overseas for work, bringing back stories from all over the world. That curiosity continued to grow through a love of food and cooking shows, and you could usually find him watching an episode of Bizarre Foods when not at school or sports practices. Mack graduated from Otterbein University twice, earning his undergraduate in International Business and Management, followed closely by an MBA. He spent the beginning of his professional career as a Track and Field Coach at his alma mater before recently deciding to take the plunge into international education. Fueled by a phenomenal internship to Tanzania, as well as prior experience with nonprofits in Kenya and Eswatini, he truly wanted to continue making an impact in student’s academic and personal experiences. Based in Columbus, he can usually be found spending time with his wife and two dogs or covered in sand from triple jumping at the local track.
ACADEMIC AFFAIRS
Alonso De La Fuente
Associate Vice President, Academic Records
Alonso De La Fuente
Associate Vice President, Academic Records
As a Texas native who lived in Mexico for several years, Alonso developed an interest for cultures and languages at an early age. He is a graduate of the University of Texas at Austin where he attained a Bachelor's in Hispanic Studies and in Latin American Studies with a focus in business and economics. While at UT Austin, he studied at Tecnológico de Monterrey (ITESM)-Mexico City for two summers where he had the opportunity to interact and learn from students from all around the world. A self-proclaimed foodie, Alonso also enjoys weightlifting, the hike and bike trail, HIIT, and spending time with friends and his beagle and miniature Goldendoodle. With over 14 years at ISA, Alonso is a firm believer that study abroad is essential to become a global citizen.
Michelle Dippold
Assistant Director, Curriculum and Academics
Michelle Dippold
Assistant Director, Curriculum and Academics
Born and raised in Central Ohio, Michelle received an Individualized B.A. in Environmental Sociology from Otterbein University and an M.Ed. in Higher Education and Student Affairs from the University of South Carolina. Despite being an avid solo traveler, she didn't collect most of her passport stamps until her late 20s. Now a self-proclaimed expert in optimizing 48-72 hours at a destination, she is always planning the next adventure. As an international educator who "tripped and fell" into the field, she is passionate about designing experiences that align with students' long-term personal and professional goals. In her free time, she enjoys reading, spending time outdoors (in moderation), supporting local businesses, and conspiring to take over the world with her cat.
Israel May
Support Specialist, Academic Records and Affairs
Israel May
Support Specialist, Academic Records and Affairs
Born and raised in Mérida, Yucatán , Israel double majored in Accounting and History. In 2020 he moved to the UK where he fell in love with traveling. During his time abroad, he had the opportunity to explore plenty of British small villages and cities where he experienced the local culture and traditions. In 2022, he joined WorldStrides with the goal of helping students have the best educational experience abroad. When he’s not busy trying to brew the perfect cup of coffee, Israel enjoys spending time with his family and friends, reading The Lord of the Rings...again, watching movies, and keeping up with the latest tech news.
Financial Aid
Danielle Ricci
Financial Affairs Coordinator
Danielle Ricci
Financial Affairs Coordinator
Born and raised near Chicago, Danielle has always loved learning about different cultures. In 2021, Danielle studied abroad in Florence, Italy where her passion for travel and language grew even more. She received her B.A. in TESOL from Liberty University, and through that, she has been able to pursue not only her love for travel but also her love for education. With her degree, she has been able to live and work in two different countries, Spain and Kosovo. Danielle has only been to 11 countries but plans on seeing a lot more. Having studied and lived overseas, she is excited to help others continue their education while being able to explore and grow as a person. During her free time, she loves to read, walk her dog, ice skate, and play volleyball.
Student Outreach
Andrea Mendez
Outreach Manager
Andrea Mendez
Outreach Manager
Andrea was born in Mexico City but raised in Vienna, Austria. At the age of 18 she moved back to Mexico City where she studied Graphic Design. After several years of working as a graphic designer for advertising agencies in Mexico City, she moved to the state of Yucatan to start a new life. Her destiny decided to place her with a local DMC. This is how her journey in Tourism started and continued up until today. In 2012 she joined Explorica by WorldStrides and moved to the Higher Ed Division in 2017. She has traveled all around Europe with family and friends and has also visited other places in the U.S., Africa, Australia & Costa Rica. Thus far, Namibia and Tavanipupu in the Solomon Islands have been her favorite adventure destinations outside her home country of Mexico. She believes that traveling is a life-changing experience, which is why she thinks that studying abroad should be on everyone's bucket list. In her free time, she enjoys mediation (she is a Kundalini Yoga teacher) and also being in nature while exploring cenotes around the Yucatan.
Iriz Delgadillo
Outreach Support Team Lead
Iriz Delgadillo
Outreach Support Team Lead
Iriz was born and raised in Mexico City. Her love for culture, history, and language started ever since she was little, while listening to her grandmother’s stories about her travels abroad, the way she explored archeological places and all the wonders she discovered all around the world. While growing up, her parents took her and her brother in endless road trips to several places around México, getting to know every little town on the road, archeological places, museums, people, customs and more. She loves learning languages and looks forward to traveling abroad, meeting new places and cultures, and share that passion with everyone else. On her free time, she enjoys reading, listening to music and writing.
Angelica Arvizu
Program Advisor
Angelica Arvizu
Program Advisor
Angelica was born in Poza Rica, Veracruz, but has lived in Mérida, Yucatán most of her life. She studied Biotechnology Engineering at the Universidad Autónoma de Yucatán. She's passionate about the health area and would like to continue learning related things to be able to teach others how beautiful science is. During her time as a volunteer in the vaccination campaign against Covid-19, she realized that she really likes helping people, so in the future she would like to develop skills to give the best of herself to others. She wants help students live a once-in-a-lifetime experience that brings them closer to fulfilling their dreams. In her free time she likes to listen to music, read, swim, and cook. She has visited other states in Mexico such as Sonora, Veracruz, Chiapas and Puebla. In the future she would like to visit Italy, Canada, South Korea, Thailand and Japan, and if possible, learn about their cultures and languages.
Dori Ruiz
Program Advisor
Dori Ruiz
Program Advisor
Dori was born in Tuxtla Gutiérrez, Chiapas and she moved to Mérida seven years ago because she always wanted to live by the beach. She has a degree in tourism management and is very passionate about international culture and knowledge sharing from different countries. She always wanted to travel abroad and has been to 10 countries around the world so far. She used to work at an airline and felt a huge satisfaction helping customers. She is also passionate about living sustainably and does her best to help reduce environmental pollution.
Paola Vivas
Program Advisor
Paola Vivas
Program Advisor
Paola was born in Mérida, Yucatán and has been living there ever since. Last year, she graduated from Biotechnology Engineering and has been working in the research field. During the COVID-19 vaccination campaign, she had the opportunity to be a volunteer. She realized that she wanted to do something to help people in a more direct way, that also allows her to explore something new. This job was a great opportunity to put that into practice and contribute to the promotion of knowledge and learning, one of her personal goals! In her free time she likes to watch TV, read, and spend time with family. She would love to visit are Ireland, Switzerland, and New Zealand. She hopes to help students have meaningful experiences and is looking forward to getting to know her colleagues!
Yahira Lara
Program Advisor
Yahira Lara
Program Advisor
My name is Yahira, I was born in Merida Yucatán. I got a degree in teaching and that gave me the opportunity to move to Thailand for a year and a half. That experience changed my life because it taught me there is so much more out there and it encouraged me to be brave. I love to spend time with my friends and family and watching series. One of my biggest dreams is to travel around the world telling people how much Jesus loves them.
Abraham Ferreyra
Program Advisor
Abraham Ferreyra
Program Advisor
Born and raised in Progreso, Yucatan. Living in a port town, tourism has always been a part of Abraham's life. When he was in high school, he took this interest to a new level, studying tourism and excelling as an English student. Apart from school, Abraham always shown interest in knowing other cultures, languages and to discover all the interesting things that are out there. After receiving his degree in Modern Languages, he started working as an English teacher for kids, an experience he really appreciated. He was also an independent tourist guide at Xcambo Archaeological site, where he had contact with a lot of people from all around the world, getting to know a little of their different cultures, accents, and ways of living. He spends his free time watching movies, listening to music, and making prints with optical illusions.
Victor Estrada
Program Advisor
Victor Estrada
Program Advisor
Born in Tamaulipas near the border, Victor has been in contact with different cultures since he was a kid. He moved to Veracruz in his late childhood and then to Merida when he was a teenager. He is very familiar with living and moving to different places. He has had the opportunity to travel around the country while visiting his family. His dad was a chess champion who taught him how to play, think analytically, and stay three steps ahead of the game. Victor chose to pursue a bachelor’s in education. During that time, he realized he wanted to be a high school teacher to help educate hundreds of students and serve in counseling them. For him, the idea of education has been the key to help and improve the lives of students everywhere. He is passionate about learning from other cultures, especially their history, language, and food. He is particularly interested in the Japanese language and culture. During his free time, he enjoys reading books, comics, and manga. He is a big enthusiast about cinema, comedy, and music.
Yisel Mengelle
Program Advisor
Yisel Mengelle
Program Advisor
Born and raised in Merida, Yucatan, Yisel is passionate about science and has a degree in Biotechnology engineering from the Universidad Autonoma de Yucatan. When she started college, she began to give tutoring classes to elementary and middle school students, she loves working with them! She also has a passion for different cultures and places, which is why she is very interested in languages, such as Japanese and Korean. She had the chance to participate with students from USA in programs and events in her home university, and that marked her heart making her want to continue meeting people from all around the world. Yisel also enjoys traveling, which has led her to visit various states of Mexico, always carrying a camera with her to capture each landscape. During her free time, she's always making art and crafts while listening to music, mostly k-pop!
Cristy Sabido
Program Advisor
Cristy Sabido
Program Advisor
Born and raised in Merida, Mexico, Cristy has been interested in the English language since she was in kindergarten. She's had the opportunity to live, work, and study abroad twice: first, in Denver, Colorado, and later in Houston, Texas, the city her soul fell in love with. She has also explored multiple cities within Mexico and a few other countries. The different experiences, cultures, and traditions she's been part of have helped her build her character and grow her love for people. During her free time, she enjoys dancing, singing, cooking, and having a good conversation over a cup of coffee or tea with her friends. Cristy is excited to help you discover the adventure that fits you the best, so you can get the most out of your experience!
Cristian Barragan
Outreach Support
Cristian Barragan
Outreach Support
Cristian is passionate about sports and making new friends. He studied accounting for a year and graduated from the university as a physical education teacher. This sparked his interest in teaching and his fundamental contribution to peoples' lives. His favorite hobbies are watching and playing sports, going to the gym and watching anime. Recently, together with his best friends, they created a podcast where they talked about the events of everyday life. In his spare time he drives a taxi and practices his second language, which is English, since many foreigners arrive in his hometown, Merida, Yucatan, Mexico.
Alessandra Diaz
Program Advisor
Alessandra Diaz
Program Advisor
Born in Tabasco, Alessandra moved to Savannah, Georgia at the age of five, from there her love for sports and languages was born, time later she moved to Merida, Yucatan only with her mother. Her mother always encouraged her to continue practicing English. She finished high school with French as a third language and with the idea of studying administration was her new academic goal. She enjoys practicing baseball, reading, and drawing. She currently practices photography as a hobby and would like to open a page where the publications are based on the different archaeological areas of Merida.
Itzel Valle
Outreach Support
Itzel Valle
Outreach Support
Passionate in poetic photography and interdisciplinary studies, as well as literature and linguistics, Itzel was born in Merida, Yucatan. She had the opportunity to travel across multiple Mexico cities, USA, South America and Europe due to her father’s job, an aviator pilot. This grew Itzel’s perspective on how language delimits the borders of our world and what we know and how we know it determines our understanding of it, as Wittgenstein once said. Experienced different cultures made her realize the encounter between two worlds, between two languages opens new paths of understanding. Exploring this encounter in literature and visual arts has made her found other ways to understand herself.
Hetsel Abrajan
Outreach Support
Hetsel Abrajan
Outreach Support
Having lived in Merida all her life, Hetsel had always been drawn to languages. She believes that clear communication is an important part of life, understanding each other better improves every social interaction, leading to better unity within a community. With this idea applied to a bigger picture, learning another language is not just a way to speak to a person across the world but also to understand their culture, social context, and circumstances, ultimately leading to learning empathy, humility, and awareness. With this idea in mind, she aims to learn as many languages as possible and become a translator. She looks forward to helping encourage the learning of different cultures and mindsets. It's on her travel bucket list to visit South Korea to learn more about K-pop and Korean culture, and London to visit the Sherlock Holmes Museum at 221B Baker Street. During her free time, she continues to self-learn more languages and paint.
Iveth Campos
Program Advisor
Iveth Campos
Program Advisor
Born and raised in Merida, Yucatan, since Iveth was a child, she started to study English and developed a special interested in languages and the travel industry, that is why she studied Tourism in the Universidad Autónoma de Yucatán and developed a path with special interest in travel agencies and educational experiences. She lived in the USA for 2 years and experienced an international experience working during an internship. She enjoyed participating in different activities such as volunteering, learning experiences and cultural programs. And loves to travel, explore new places and explore new activities. She believes that by seeing the world and experience it, we can understand it.
Andrea Perez
Program Advisor
Andrea Perez
Program Advisor
Andrea was born and raised in Merida, Yucatan. She loves to travel and experience new cultures. Since she was a little girl, she asked her parents to play movies and music in English. When she was 18, she moved to Raleigh, North Carolina to be an au pair. She lived there for 3 years and it was one of the best and greatest learning experiences. She traveled around the East Coast and found it so interesting to see how many different cultures there are between states. One of her favorite places was Nashville, Tennessee! During her free time, she enjoys working out, hanging out with friends and loved ones. She cares about people and loves to be there for people when they need her. Because she was an exchange student, she can talk on and on about why other students or people should go out of their comfort zone and travel. Her dream destinations are Hawaii and any part of Europe.
Alumni Relations
Shelly Alfaro
Director, Alumni Relations
Shelly Alfaro
Director, Alumni Relations
A Houston native, Shelly had the privilege of first traveling out of the States to visit her family in Mexico at a very young age. Growing up in an immigrant household sparked her curiosity for learning about different cultures and systems. She was the first in her family to go to college and received her bachelor's degree in International Relations from Texas State University in 2015. During her undergraduate career, Shelly had the opportunity to study abroad with ISA for a semester in Paris, France where she learned the value and complexity of holding both Mexican and American identities and how these are perceived in different parts of the world and by others. Eager to share her adventures from France, she participated in the ISA Global Ambassador program and served as a Texas State University Study Abroad Peer Advisor before graduation. She later joined the ISA team in 2016 as an Academic Records Coordinator and then served as a Senior Regional Director for NAFSA Region IV and V (IL, MI, MO, and WI). In this role, Shelly has had the opportunity to present at several conferences including NAFSA Region V and Diversity Abroad. Shelly developed a passion for increasing the participation of underserved students and fostering inclusive spaces in education abroad. She now serves as the Director for Alumni Relations for WorldStrides Higher Education, helping returnees unpack their experiences and define their stories and goals. Shelly also serves as the Co-Chair for the WorldStrides Latinx Employee Resource Group, Caminamos Juntos. In her free time, you can find Shelly comparing flight prices for her next adventure, watching live music somewhere in Austin, or out on the lake during the summer.
Anikka Ferro
Alumni Relations Coordinator
Anikka Ferro
Alumni Relations Coordinator
Growing up in Memphis, Tennessee, Anikka always dreamed of breaking out of her small bubble to experience the many excitements of the world. Anikka's love of travel was sparked in early childhood, as she had the opportunity to visit the Philippines yearly to see her grandparents. Upon graduating high school, she moved to California and attended Berkeley City College, where she received her associate's degrees in Sociology and Economics. This study of sociology further influenced her curiosity about the world as she became fascinated by human behaviors and socio-cultural problems. Anikka then transferred to the University of California, Irvine, to complete her bachelor's degree in Business Economics. In her final semester of college, she participated in TEAN's study abroad program in Seoul, South Korea. This experience was very rewarding and left a strong impression on her personal and professional growth. In her free time, Anikka enjoys drawing, playing video games, and golfing.
Jordan Harrison
Alumni Relations Coordinator
Jordan Harrison
Alumni Relations Coordinator
After growing up in the small town of Vail, CO, Jordan sought a change of pace in lifestyle and moved to London to attend university and study World History. While based in London, he was able to visit a large portion of western and central Europe, as well as Morocco. Every trip, even if just a brief weekend getaway, furthered his interest in history, travel, and in learning a bit about cultures he lacked previous exposure to. Missing the mountains in London, he transferred to the University of Colorado Boulder, where he eventually obtained a BA in Philosophy. His last semester of university was spent with ISA in Sevilla, Spain, practicing his Spanish and soaking up a lot of sun. He also spent the ensuing summer in Berlin. In his free time, Jordan likes to ski, go camping, and play the bass guitar.
Internships and Service-Learning
Kristine Barer
Director, Internships & Service-Learning
Kristine Barer
Director, Internships & Service-Learning
Hailing from San Jose, CA and eager to explore the world, Kristine studied abroad in Durham, England and Lund, Sweden before graduating from Santa Clara University in 2006 with a B.A. in Communication. Prior to joining ISA in 2011, Kristine lived and worked in Australia and South Korea. In 2014, she earned her M.B.A. at St. Edward's University with an emphasis in Global Entrepreneurship. As a veteran of the service-learning department, Kristine is excited by the growth of experiential program offerings and models. Observing student progress and development from connections made with host communities abroad is what keeps her ticking. Kristine has traveled to over 35 countries and hopes to travel to at least 35 more.
Rachel Desmarais
Program Manager, Spain & Ireland
Rachel Desmarais
Program Manager, Spain & Ireland
Rachel is the Program Manager for Experiential Programs in Spain and Ireland. She graduated from Indiana University Bloomington with degrees in Spanish and sociology and is currently pursuing her master's degree in international education from SIT Graduate Institute. Rachel is passionate about experiential education and has been lucky enough to participate in a number of experiential education programs herself, including teaching in Spain, serving as a Team Leader in AmeriCorps NCCC, and working as a field instructor in East Africa for gap year students. She now strives to bring experiential education opportunities to future students. In her free time, Rachel can be found playing volleyball and trying to memorize the lyrics to new songs.
Veronika Pesina
Program Manager, Australia, New Zealand & England
Veronika Pesina
Program Manager, Australia, New Zealand & England
Veronika is originally from the north of the Czech Republic. As a European located in the heart of Europe, she always had easy access to international travel and has visited most of Europe. Last year she graduated from The University in Sunderland in the UK with a degree in Business and Human Resource Management. Thanks to studying abroad, she undertook a year-long Business and Hospitality Internship in Austin, TX. It was a life-changing milestone that completely influenced her life direction and helped her to permanently relocate across the world to Austin, TX. Outside of Europe, she has traveled to Egypt, the Asian side of Turkey, the USA, and Mexico and would love to explore more places in the United States and nearby countries. Veronika joined WorldStrides in April 2022 as an Executive Administrative Assistant and worked her way up to her current role of Program Manager for International Internships.
Andrés Suárez
Support Specialist, Internships & Service Learning
Andrés Suárez
Support Specialist, Internships & Service Learning
Hi! My name is Andrés, and I was born and raised in Merida, a small city in southeast Mexico, filled with places to see, people to meet, beautiful traditions and amazing history. I recently graduated from Law School here in Mexico, and one of my professional goals is being able to combine my legal background and my passion for travel. I’m also a big soccer fan and a history buff, which is one of the reasons I enjoy traveling and learning through traveling. Being born in Mexico, one of Latin America’s top destinations for tourism, I feel really lucky to have so many different places to see so close to me, and I’ve made it a personal challenge to see all of our 32 states before my 32’s. As for my international bucket list, my top destinations would be Norway, Scotland, Austria and Portugal, and I hope to be able to cross out those countries soon. I’m sure this experience abroad will be a lifechanging experience for you and I’m really excited to assist you through the awesome journey you’re about to start!
Veritas Christian Study Abroad
Kenzi Starr
Director, Veritas Christian Study Abroad
Kenzi Starr
Director, Veritas Christian Study Abroad
A born and raised Kansan, Kenzi grew up watching the Travel Channel and dreaming of a chance to explore the world. While attending Missouri State University for her undergraduate degree in Marketing and Masters of Business Administration, she was able to spend two separate semesters abroad – one in France and one in China. These travels revealed a passion for international education and for encouraging students to seek adventure and expand their worldview. One of her favorite ways to experience a different culture is through food, so she is always excited to try new restaurants, watch cooking documentaries, and recreate her favorite recipes at home. When she’s not dreaming about what’s for dinner, Kenzi enjoys reading and spending time in the great Colorado outdoors with her husband and dog.
Administrative Staff
Angelica Torres
Customer Support Associate
Angelica Torres
Customer Support Associate
Angelica was born in Mexico City where she stayed for a brief seven years. She would then live in several other states before settling down in Monterrey, Nuevo León, where she has lived for 23 years. Having early exposure to the benefits of traveling, she has been passionate about multicultural learning from a young age. During her scholar years, she had the chance to travel around various cities in Europe and devoted herself to the practice of foreign languages, such as Italian, Portuguese, and German. She specialized in Hispanic Language and Literature at ITESM, where she attended from 2009 to 2013. She has since worked on different projects related to education and cultural broadening, such as tutoring Korean and American students interested in learning Spanish and Mexican culture or teaching both English and Spanish courses at various institutions. Currently, she is working with the WorldStrides team as a Customer Service Associate in hopes of continuing her professional growth in a learning and cultural oriented environment.
Luis Herrera
Customer Support Associate
Luis Herrera
Customer Support Associate
Born and raised in Merida, Mexico, Luis grew up in a family that hosted countless students who went to Mexico during their high school or undergraduate years. This gave him the understanding and experience of what our students' lives are like when they're away from home. He fully understands how transformative this experience can be for young adults who study in a foreign country. Luis also has a long career within ISA and WorldStrides. He started in ISA in 2017 as a Program Advisor, where he helped students find the best program for them. He enjoyed talking to students, getting to know their career and personal goals, and helping match them with the perfect program. He then switched to WorldStrides' K12 Financial department for a few years and has returned to the Higher Ed team as part of the Customer Support team. He is happy to support students and parents navigate the study abroad process, from the initial application stage up to when they depart for their adventure abroad! He loves traveling, especially to coastal places. He loves the beach and to relax. He also enjoys visiting archeological places to learn more about history and his cultural heritage. Apart from traveling, he enjoys going to the movies and playing video games, especially those with adventure stories.
International Team
Morocco
Meknes
Abdallah Malki, PhD.
Academic Coordinator
Abdallah Malki, PhD.
Academic Coordinator
Abdallah Malki is an experienced educator with a BA in English Language and Literature from the University of Sidi Mohamed Ben Abdallah, a Teaching Diploma from the Higher School for Teacher Training in Rabat, an MA in English Language and Comparative Literatures from the University of Sidi Mohamed Ben Abdallah, and a Ph.D. (Doctorat d’Etat) in Comparative Drama and Applied Semiotics from the Fulbright Joint Supervision scheme between the University of Moulay Ismail in Meknes and Indiana University at Bloomington. Author of numerous publications (articles and books) and presentations, Dr. Malki is a distinguished scholar in the areas of drama, literature, translation, semiotics, and intercultural communication. He has taught at numerous institutions and was appointed by Royal Decree as the Dean of the School of Arts and Humanities, as well as Vice Dean for Scientific Research and Cooperation, at the University of Moulay Ismail. Since 2008, Dr. Malki has served as the Academic Coordinator at the ISA Meknes Study Center, where he oversees course instruction and pedagogy.
Iman Essamati
Resident Director
Iman Essamati
Resident Director
Born and raised in Meknes, Iman has a Bachelor's degree in Applied Linguistics and a Master's degree in Communication in Contexts from Mly Ismail University. Iman joined the ISA family in 2008, and working within the field of international education has been a dream come true. She is fluent in classical Arabic, Darija, French and English, and speaks some Italian and German. Iman is a very dedicated and devoted person to her work and enjoy introducing her students to their host culture in Morocco.This remarkable experience with ISA helped her realize how much she likes traveling, which led her to travel extensively to many countries like the USA, Spain, France, Italy, Portugal, Switzerland, the UK, the Czech Republic, Germany and Austria. Iman is a passionate reader and an adventerous soul, and she believes that learning is her life mission.
South Africa
Cape Town
Ouma Mpela
Resident Director
Ouma Mpela
Resident Director
Hi there. My name is Ouma Mpela. I have been living in Cape Town for over 25yrs and I don’t think I want to stay anywhere else in South Africa I started traveling overseas only in 2001 and this was the beginning of my love for a career within International Higher Education. My first trip was a 4 months staff exchange in Germany and later travelled to the US every May for Nafsa conference. To date I have been to 8 different States in the US. I did my undergraduate degree in Languages and Psychology at the University of the North West and later moved to Cape Town where I pursued my Postgraduate studies in Human Resources Management. I worked for the University of Cape Town, managing their Semester Study Abroad for 4yrs and later moved to ISA in 2004. I believe in immersing the students in the culture of each place. My Intercultural Training helped me to guide the best way to stimulate students adapt in a different background compared to what they are used too. I am a mother of 4 children, Twin Daughter, 10 years old; Teenage Son and an older daughter who just started college.
Belgium
Leuven
No Staff Information Available
Czech Republic
Prague
Daniela Procházka
Resident Director
Daniela Procházka
Resident Director
Daniela has been ISA's Resident Director in Prague since 2008. She graduated from the University of Economics in Prague with a Master's degree in Human Relations Studies and International Trade. In 2004, Daniela spent 6 months on the Work and Travel Program in the USA in New Jersey. In order to improve her knowledge of economics and HR, she also studied at the University in Zurich in 2006. She has taught English at the Institute of Language and Preparatory Studies of the Charles University since 2002. Daniela enjoys spending time with her family and friends, loves playing beach volleyball, traveling, learning languages and likes good coffee. Her professional background and energetic personality make her a great asset to the ISA team.
Jáchym Vyčítal
Student Services Coordinator
Jáchym Vyčítal
Student Services Coordinator
I am currently studying English language and Literature at the faculty of Education at Charles University to get my bachelor’s degree. I spent the last fall semester in Norway studying the English Language and American History and Culture at the University of South-Eastern Norway. Among my previous job experiences belong Comic Book translator, Gym Reception Manager, or a Bartender. I also frequently travel around Europe, usually to Austria, Croatia, Germany, and Poland and soon I will be going on my third trip to America in 2023. In my free time, I like to do all kinds of outdoor activities such as climbing, mountain biking, cross-country skiing, regular skiing, or snowboarding. I love interacting with new people, especially foreigners around my age and I am really excited about this opportunity.
Lucie Smitkova
Student Services Coordinator
Lucie Smitkova
Student Services Coordinator
Lucie joined the ISA family during the summer of 2009. In spring 2010, Lucie graduated from the Faculty of Education at Charles University with a Master's degree in English Language and Literature and German Language and Literature. Lucie provides Czech language tutorials for ISA students wanting to improve their language skills, and is dedicated to making the student experience in Prague an excellent one. She loves traveling and has been to almost every country in Western Europe. In an effort to improve her language and teaching skills, Lucie spent one year in Germany attending the University of Bonn specializing in German, American, and English literature. She also spent time in Florida where her interactions with American and international students showed her the unique opportunity to help students join two worlds together and while sharing the beauties of the Czech Republic.
Tomas Uher
Academic and Housing Coordinator
Tomas Uher
Academic and Housing Coordinator
Tomas joined ISA Prague team in 2016. He graduated from the Faculty of Education of Charles University with a Master’s degree in English and History. To expand his horizons Tomas went to study abroad in Dublin for one semester and also spent a working summer in Maine, USA. For 3 years he worked for Charles University in the Information and Advisory Center where he was in charge of communication with foreign prospective students. In ISA Tomas deals with matters related to Academics and Housing. He is a passionate climber and the best way for him to re-charge his batteries is hiking in the mountains. Tomas follows a healthy lifestyle, but he can never say no to a sweet pastry. Therefore you can find him both in a climbing gym or a café or bakery with a delicious cake in his hands.
England
London
Marina Kozhuharova
Assistant Resident Director
Marina Kozhuharova
Assistant Resident Director
Marina joined ISA in 2010 after graduating from King's College London with a degree in International Commercial and Financial Law. Marina has traveled extensively throughout Europe and believes that study abroad is essential to personal growth and offers fantastic opportunities to discover the world at large. Among her favorite places in London are the River Thames Embankment, Tower Bridge and Greenwich Park. Marina is very excited to show the ISA students London's diverse cultural and historic heritage.
Antonio Santana
Resident Director
Antonio Santana
Resident Director
Born and raised in Malaga, Spain, Antonio attended the University of Malaga, where he obtained his degrees in Journalism and Audiovisual Communication. Passionate about cinema, photography and arts in general, he also taught himself graphic & web design. His curiosity and enthusiasm for other cultures led him to explore, and after living and working for a while in different places in Europe, he landed in Barcelona and immediately fell in love with the Catalan Capital and all it had to offer. In 2008 Antonio started to work with ISA, first in Barcelona for 8 years, then in Florence for a year and a half, and since 2017 he has been the Dublin Office's Resident Director. Antonio finds study abroad to be one of the best ways to “open minds” and is always happy to share tips about the places he has visited.
Eloise Casey
Student Services
Eloise Casey
Student Services
Eloise studied American History at the University of East Anglia which included a year abroad at George Mason University in Fairfax, VA. Ever since engaging in her own personal abroad adventures, Eloise has been passionate about getting others involved in pursuing their own study abroad opportunities. Eloise actively tries to visit as many European cities as possible and therefore is a great resource for students as she has lots of travel recommendations. She enjoys making and drinking coffee, as well as watching films and TV. Her favorite places within London are Shoreditch and the Wimbledon Tennis Club, and she has a great list for fun day trips outside the Capital as well.
Joseph Sullivan
Student Services
Joseph Sullivan
Student Services
Joseph studied Business Information Technology at Kingston University, including a study abroad year in Hong Kong, which is when he discovered his passion for study abroad. Upon graduating he began working for ISA’s London team. As a London native, Joseph enjoys sharing the city’s culture with students and helping them achieve their study abroad goals.
Joseph is a keen traveler and loves exploring different cultures. Some of his other interests include football, technology, and photography. His favorite places in London are Richmond park and the British Museum.
England
Reading
Marina Kozhuharova
Assistant Resident Director
Marina Kozhuharova
Assistant Resident Director
Marina joined ISA in 2010 after graduating from King's College London with a degree in International Commercial and Financial Law. Marina has traveled extensively throughout Europe and believes that study abroad is essential to personal growth and offers fantastic opportunities to discover the world at large. Among her favorite places in London are the River Thames Embankment, Tower Bridge and Greenwich Park. Marina is very excited to show the ISA students London's diverse cultural and historic heritage.
Antonio Santana
Resident Director
Antonio Santana
Resident Director
Born and raised in Malaga, Spain, Antonio attended the University of Malaga, where he obtained his degrees in Journalism and Audiovisual Communication. Passionate about cinema, photography and arts in general, he also taught himself graphic & web design. His curiosity and enthusiasm for other cultures led him to explore, and after living and working for a while in different places in Europe, he landed in Barcelona and immediately fell in love with the Catalan Capital and all it had to offer. In 2008 Antonio started to work with ISA, first in Barcelona for 8 years, then in Florence for a year and a half, and since 2017 he has been the Dublin Office's Resident Director. Antonio finds study abroad to be one of the best ways to “open minds” and is always happy to share tips about the places he has visited.
Eloise Casey
Student Services
Eloise Casey
Student Services
Eloise studied American History at the University of East Anglia which included a year abroad at George Mason University in Fairfax, VA. Ever since engaging in her own personal abroad adventures, Eloise has been passionate about getting others involved in pursuing their own study abroad opportunities. Eloise actively tries to visit as many European cities as possible and therefore is a great resource for students as she has lots of travel recommendations. She enjoys making and drinking coffee, as well as watching films and TV. Her favorite places within London are Shoreditch and the Wimbledon Tennis Club, and she has a great list for fun day trips outside the Capital as well.
Joseph Sullivan
Student Services
Joseph Sullivan
Student Services
Joseph studied Business Information Technology at Kingston University, including a study abroad year in Hong Kong, which is when he discovered his passion for study abroad. Upon graduating he began working for ISA’s London team. As a London native, Joseph enjoys sharing the city’s culture with students and helping them achieve their study abroad goals.
Joseph is a keen traveler and loves exploring different cultures. Some of his other interests include football, technology, and photography. His favorite places in London are Richmond park and the British Museum.
France
Lille
Annamaria Antonopoulos
Resident Director
Annamaria Antonopoulos
Resident Director
A longtime resident of Paris, Annamaria Antonopoulos is an ideal Resident Director. From personal experience, education, and professional background, she is keenly familiar with all aspects of the study abroad experience. Her degrees include a Bachelors in French Literature and a Masters in French For Foreigners. Before joining ISA, Annamaria did similar work, teaching French Language, Culture, and History to Hungarian and Romanian professors and American students living in Paris. Her current position allows her to further demonstrate her ability to work with people by coordinating a meaningful ISA program. When interacting with students, her characteristics shine through: passionate, organized, methodic, hardworking, enthusiastic, easy-going, fun, and always smiling!
France
Paris
Annamaria Antonopoulos
Resident Director
Annamaria Antonopoulos
Resident Director
A longtime resident of Paris, Annamaria Antonopoulos is an ideal Resident Director. From personal experience, education, and professional background, she is keenly familiar with all aspects of the study abroad experience. Her degrees include a Bachelors in French Literature and a Masters in French For Foreigners. Before joining ISA, Annamaria did similar work, teaching French Language, Culture, and History to Hungarian and Romanian professors and American students living in Paris. Her current position allows her to further demonstrate her ability to work with people by coordinating a meaningful ISA program. When interacting with students, her characteristics shine through: passionate, organized, methodic, hardworking, enthusiastic, easy-going, fun, and always smiling!
Gabriel Antonopoulos
Assistant Director
Gabriel Antonopoulos
Assistant Director
Gabriel Antonopoulos Originally joined ISA Paris team in 2003 to assist with technical operations and coordinate Customized Programs.Today he’s Assistant Director, Director of Student Services, Paris Customized Programs Manager and also in charge of the administrative tasks.He have a Master's degree in Mathematical Sciences and Data Processing from the University of Paris with an undergraduate degree in Business and he have taught Computer Science courses in vocational training programs. Prior to joining ISA he was Director of Marketing and Commerce for High Tech Solutions. Gabriel he’s a French citizen fluent in French and Greek with working knowledge of English.He traveled throughout several countries and he is in Paris since 1973.
Delphine Lechevalier
Homestay & Student Services Coordinator
Delphine Lechevalier
Homestay & Student Services Coordinator
Delphine was born and raised in the Parisian region. At Panthéon-Sorbonne University, she studied Art History and Tourism. As an intern, she had the opportunity to be a guide, and now she is very happy helping students discover Paris. She loves Paris and is very excited to be able to share the French culture and patrimony with her students. She also plays the flute in an orchestra, and she is always happy to bring students to musical concerts or cultural activities -especially the ballet at the Paris Opéra Hall!
Sylvanie De la Victoire
Student Services Coordinator
Sylvanie De la Victoire
Student Services Coordinator
Having traveled a lot during her childhood, Sylvanie has always been keen meeting new people. She has a bachelors degree in Applied Foreign Languages (English and Spanish) and a masters degree in cultural management. She loves the quiet hidden streets of Paris as well as the vibrant avenues. She enjoys reading, going to the movies and good food! Sylvanie is fluent in both French and English and is very curious about different cultures.
Germany
Berlin
Karen Montero
Resident Director
Karen Montero
Resident Director
Karen Montero is a Barcelona native who attended the University of Barcelona to study Communications and earned her Master's in Cultural Journalism at the Barcelona School of Management - Pompeu Fabra University. Fascinated by traveling, she went to Buenos Aires after her Master's for an internship and decided to stay for a year and a half. Her new adventure is in Berlin, where she joined ISA as a Berlin Resident Director and enjoys helping students with their study abroad experiences. Karen loves music, arts, photography, reading, and writing.
Greece
Athens
Tess Asimakis
Resident Director
Tess Asimakis
Resident Director
Tess lives in Athens and has Greek and Australian heritage. After receiving her BA in International Organizations in Greece, she traveled, studied as an exchange student in Spain, volunteered for children’s causes, and began practicing and teaching yoga. Traveling introduced her to a career in travel which she cherishes. She specializes in travel operations and customized itineraries. For the years of the pandemic, she moved to Australia and worked in healthcare, focusing on patients with dementia and their cultural engagement. Experiencing the service sector reinforced in her the need for life in a community and for kindness and carries with her these life lessons. After returning home to Greece, she joined ISA in 2023 and is thrilled to host students coming to Greece and give tips for active exploration. She finds that traveling and studying abroad shows courage and strength, and with it comes great intangible growth. She loves supporting each student’s chosen travel and education journey.
Eugenia Giannakis
Student Services Coordinator
Eugenia Giannakis
Student Services Coordinator
Eugenia was born and raised in Athens, Greece. When she was 16 she had the chance to move abroad to Canada and study there for a few years. It was an experience that taught her a lot about the world and different cultures and she also realized that It was something she saw herself doing in a few years. After graduating from the Aegean University with a Bachelor of Science in Economics and Tourism Administration and a specialization in Environmental Management and Tourism Planning, she certain that this academic background will be specially useful to help students feeling at home.
Cooking is a big part of her culture, especially for a large group of people and is something she loves doing in her free time for her friends and family.
Ireland
Dublin
Karen Appel-Stefoni
Resident Director
Karen Appel-Stefoni
Resident Director
Born and raised in Puerto Varas, Chile, Karen Appel Stefoni studied at the Duoc UC Professional Institute in Viña del Mar, where she graduated as a Public Relations professional with a minor in Marketing. Karen's dream has always been to improve her skills and learn other languages abroad. This is why she carried out her professional practice in Madrid, Spain. She has worked as Promotion Coordinator at the Duoc UC in Viña del Mar, she served as Alumni Coordinator at the Federico Santa María Technical University and, held the position of Public Engagement National Coordinator at the Santo Tomás University in Santiago. While her professional career was taking shape, Karen never gave up on her dream of going abroad. Therefore, she carried out all the procedures to obtain Italian citizenship and fulfil her greatest desire to emigrate from Chile, in search of better horizons. Once citizenship was obtained, in 2020 Karen travelled to Sweden where she spent two years learning Swedish and teaching English and Spanish at a school in Skellefteå in northern Sweden. However, fate would provide her with a much better opportunity in Ireland, where she currently lives and works at ISA by Worldstrides, in an area she is passionate about and motivates her daily. In her spare time Karen loves to cycle, work out, and do most activities that involve movement. Coming from warmer climates, when she gets the chance, she “runs away” to sunnier cities to worship the sun. She is an avid reader and a fan of Disney and Harry Potter. Her friends and family deem her as a very cheerful, loyal, responsible, hard-working person and a faithful friend
Eduardo Compean
Student Services Coordinator
Eduardo Compean
Student Services Coordinator
Eduardo Compean grew up in Monterrey, Mexico, and graduated from the National College of Ireland with a master's degree in Human Resource Management. Eduardo's lived internationally in Mexico, Chile, Ireland, and the United Kingdom, residing in Dublin since 2019. Eduardo enjoys working with students and acknowledges his experiences living abroad as well as his passion and love for psychology, traveling, and discovering and embracing new cultures to be a great benefit to understanding and supporting students. Eduardo considers himself an easy-going person, and in his free time enjoys working out, the cinema, videogames (PS5 and Nintendo), hiking and cycling. Eduardo has aspirations to learn French and how to play piano and hopes to learn and connect alongside others.
Laura De Los Llanos
Student Services Coordinator
Laura De Los Llanos
Student Services Coordinator
Laura, a Granada native with a passion for creativity, has always danced to the beat of her own drum. She followed her heart and a few paintbrushes through degrees in Fine Arts and English Literature, eventually realizing that her true calling was surrounded by students, first as a teacher. But teaching wasn't the only dream she had; she always envisioned herself living abroad, so she packed her bags and headed to Dublin for a year of craic, culture, and green landscapes that took her breath away! After falling in love with the city and its rolling hills, returning to Spain just didn’t cut it. Laura realized her heart belonged in Dublin. So, she spent three years working in Granada, plotting her grand return. When the stars aligned and she landed a job at ISA by WorldStrides, she finally took the leap, making her Irish dream a reality. Laura is a multilingual gal with a passion for arts and crafts, exploring nature, and capturing landscapes in her sketches. She’s the life of the party, a loyal friend, and a responsible daughter. Outgoing, positive, and always up for a chat and laughter, Laura's love for meeting new people makes her the kind of person who turns strangers into lifelong friends. Whether she's hiking through the countryside or enjoying a quiet moment by the sea, Laura finds joy in the beauty of the world around her.
Ireland
Galway
Karen Appel-Stefoni
Resident Director
Karen Appel-Stefoni
Resident Director
Born and raised in Puerto Varas, Chile, Karen Appel Stefoni studied at the Duoc UC Professional Institute in Viña del Mar, where she graduated as a Public Relations professional with a minor in Marketing. Karen's dream has always been to improve her skills and learn other languages abroad. This is why she carried out her professional practice in Madrid, Spain. She has worked as Promotion Coordinator at the Duoc UC in Viña del Mar, she served as Alumni Coordinator at the Federico Santa María Technical University and, held the position of Public Engagement National Coordinator at the Santo Tomás University in Santiago. While her professional career was taking shape, Karen never gave up on her dream of going abroad. Therefore, she carried out all the procedures to obtain Italian citizenship and fulfil her greatest desire to emigrate from Chile, in search of better horizons. Once citizenship was obtained, in 2020 Karen travelled to Sweden where she spent two years learning Swedish and teaching English and Spanish at a school in Skellefteå in northern Sweden. However, fate would provide her with a much better opportunity in Ireland, where she currently lives and works at ISA by Worldstrides, in an area she is passionate about and motivates her daily. In her spare time Karen loves to cycle, work out, and do most activities that involve movement. Coming from warmer climates, when she gets the chance, she “runs away” to sunnier cities to worship the sun. She is an avid reader and a fan of Disney and Harry Potter. Her friends and family deem her as a very cheerful, loyal, responsible, hard-working person and a faithful friend
Ireland
Limerick
Karen Appel-Stefoni
Resident Director
Karen Appel-Stefoni
Resident Director
Born and raised in Puerto Varas, Chile, Karen Appel Stefoni studied at the Duoc UC Professional Institute in Viña del Mar, where she graduated as a Public Relations professional with a minor in Marketing. Karen's dream has always been to improve her skills and learn other languages abroad. This is why she carried out her professional practice in Madrid, Spain. She has worked as Promotion Coordinator at the Duoc UC in Viña del Mar, she served as Alumni Coordinator at the Federico Santa María Technical University and, held the position of Public Engagement National Coordinator at the Santo Tomás University in Santiago. While her professional career was taking shape, Karen never gave up on her dream of going abroad. Therefore, she carried out all the procedures to obtain Italian citizenship and fulfil her greatest desire to emigrate from Chile, in search of better horizons. Once citizenship was obtained, in 2020 Karen travelled to Sweden where she spent two years learning Swedish and teaching English and Spanish at a school in Skellefteå in northern Sweden. However, fate would provide her with a much better opportunity in Ireland, where she currently lives and works at ISA by Worldstrides, in an area she is passionate about and motivates her daily. In her spare time Karen loves to cycle, work out, and do most activities that involve movement. Coming from warmer climates, when she gets the chance, she “runs away” to sunnier cities to worship the sun. She is an avid reader and a fan of Disney and Harry Potter. Her friends and family deem her as a very cheerful, loyal, responsible, hard-working person and a faithful friend
Italy
Florence
Alessia Foianesi
Resident Director
Alessia Foianesi
Resident Director
Born and raised in Florence, Alessia studied Cultural Events Management at the University of Florence with a major in History of Cinema. She interned for a cultural association in a short film festival production in Tuscany. After graduating, she moved to the United States to work as an Au Pair in New Jersey. She joined the ISA team shortly after her American experience. She plays beach volleyball in her spare time and she likes cooking for her friends. She believes that the best way to learn while traveling is by meeting locals, that is why she values the role of the ISA on site staff so much! She is looking forward to meeting ISA students and share with them her love for Florence and the Italian Culture!
Ola (Aleksandra) Smolen
Senior Academic Coordinator
Ola (Aleksandra) Smolen
Senior Academic Coordinator
Ola (Aleksandra), native to Poland, discovered the joys of working with students during her time as a Human Rights trainer for Amnesty International. She moved to Florence in 2007 to study for a year at the Università degli Studi di Firenze through the European Student Exchange program Erasmus. She was curious to experience daily life in a foreign culture and to explore the beauty of Florence. She was so enchanted by her experience that she decided to stay in Italy after she had completed her Master's degree in Sociology.
She likes to spend her free time immersed in marvelous realism literature. She also loves to be active – after work you can meet her running or biking around Florence!
Perla Signori
Italy Custom Program Director
Perla Signori
Italy Custom Program Director
Born and raised in Florence, Perla has an academic and personal background in cultural exchange. She received her degree from the Università di Firenze in Foreign Languages and Literatures. Following graduation, Perla relocated to London for one year to work and study. While there, she completed Cambridge’s Certificate. Her experience living abroad was both challenging and rewarding and served to confirm her belief that cultural immerse provides a truly unique learning experience. She worked at Kent State University in Florence before joining ISA in August 2007. She has covered different positions and worked in several areas of the Florence Office, this helped her to gain the competency across all the ISA departments during the years. Perla enjoys rollerblading, playing with her poodle dog and eating good Tuscan food!
Sabrina Landini
Senior Cultural Activities Coordinator & Custom Programs
Sabrina Landini
Senior Cultural Activities Coordinator & Custom Programs
Sabrina Landini graduated from the University of Florence in Tourism Economics after which she has been working in a campsite near Florence and in a Travel Agency, where she discovered her passion for travelling. After a two-year experience in an account office, Sabrina moved to Bournemouth, Southern coast of England, to follow the desire to improve her English and learn about different cultures. During these two years abroad she earned a qualification in Airfares and Ticketing and the Cambridge Advanced Certificate in English. Studying and working abroad has been for her an unforgettable experience so that she recommends everyone to do it, at least once in their life, not only for improving language skills, but it is also the best way for meeting people and exchange cultural experiences. Sabrina joined ISA program in Florence in February 2009 and is looking forward to meet students coming to one of the most beautiful city in the world!
Sara Ruffino
Cultural Activities Coordinator
Sara Ruffino
Cultural Activities Coordinator
Sara was born and raised in a lively little town on the hills overlooking Florence. She developed her passion for the Fine Arts from a young age, thanks to her uncle, a modest painter who used to take her to his exhibitions and introduced her to Italy's most beautiful archaeological sites. After a long career in the fashion industry, she decided to turn her life-long passion into a profession. That’s how she embarked on a new journey by becoming a certified Professional Tour Leader and earning a degree in Foreign Languages, with a specialization in Cultural Anthropology. This path has enabled her to explore many different countries, immersing herself in diverse cultures along the way. Almost by chance, she stumbled upon the realm of study abroad and realized that her purpose is using her expertise and enthusiasm to introduce students from all over the world to her beloved homeland, helping them get the most from their time abroad.
Lorenzo Pozzolini
Housing Coordinator
Lorenzo Pozzolini
Housing Coordinator
Born in Fiesole and raised in a small suburb, Lorenzo has studied and worked in downtown Florence for most of his life. He graduated from the University of Florence in Languages and Literatures, and during his study cycle, he also had the chance to study and live in the UK, specifically Wales. There, he learned how crucial an abroad experience can be in order to build character, while also experiencing life from a different social and cultural perspective. He has traveled to many countries including the US and, in addition to English, he also speaks Spanish and a bit of German. In his free time, he likes to exercise, go for a ride on his motorcycle, or play the piano.
Italy
Milan
Luca Garotti
Resident Director
Luca Garotti
Resident Director
Luca was born in Padua, he was also raised for long periods of his childhood between Milan and Rome, but he considers Milan his home. Due to his tendency to travel, he decided to move to Scotland, Edinburgh, where he has spent six years working and studying. At the end of the Scottish experience, he has managed to gain a BA Honours degree in Creative Sound Production and an internship at BBC Scotland. Back in Milan, he was accepted at Bocconi school of Management, where he graduated in the Master in Arts Management. After graduating, he started working for Globalinks and then for ISA, where he started learning and appreciate the study abroad industry. Luca is passionate about Italy and Milan and he likes when his recommendations are appreciated by students! His approach is to show students the authentic parts of the city where locals live, his aim is to give students opportunities to practice both mainstream and exclusive experiences.
Raimondo Bernardi
Student Service Coordinator
Raimondo Bernardi
Student Service Coordinator
Raimondo was born in Bologna and later moved to Milan to study Politics at Universita’ Statale di Milano. He is a happy father of a seventeen-year-old daughter. Since he was a kid, he has been passionate about radio and music. In high school, he began working in the radio and artist press office. Throughout his life, he has had different experiences, working as a live entertainment show’s booker and promoter, coordinator of all related activities. He has promoted hundreds of live concerts and music shows in clubs, outdoor and sports arenas, and has also worked as a new music talent’s discoverer and still as a radio speaker. He has travelled and lived for periods in Central/South America and Asia. His great passion for vintage pop culture has involved him in major original comic fairs like the “Italian Comic Con,” where he became an exhibitor and mediator. He lived for work as an entrepreneur for 3 years in Spain, Balearic Islands, while also keeping the organization of the most important events in Milan. He then returned to Milan to focus more on consultancy activities for some big events companies.
Italy
Rome
Mattea Di Fabio
Resident Director
Mattea Di Fabio
Resident Director
A lifelong resident of Rome, Mattea Di Fabio is the foundation of our ISA Rome staff. She has been with ISA since 2004 and is the ISA Rome Resident Director. Mattea graduated from the University of Rome (La Sapienza) with a bachelor's degree in Humanistic and Historical Studies. She has traveled extensively throughout Europe, and her background includes extensive work with Italian high school students studying abroad in England, Ireland, Austria, France, and Malta. She also has experience in Italian primary and secondary schools, where she worked as a teaching consultant helping teachers develop a more critical awareness with their pedagogy and lesson planning.
Benedetta Onorati
Student Services Coordinator
Benedetta Onorati
Student Services Coordinator
I was born and raised in Rome, I've always had a strong interest in learning new cultures, traditions and languages. I graduated from La Sapienza University in Rome, with a bachelor's degree in Oriental Cultures and Languages. During my university years I've worked in projects that aimed to facilitate the experience of foreign university students, helping them with everyday activities that may be confusing in another country. I'm looking forward to work with ISA and I hope I can help our students in making the best out of their studying abroad experience!
Vera Contu
Assistant Resident Director/Housing Coordinator
Vera Contu
Assistant Resident Director/Housing Coordinator
Vera was born in Rome and has lived there her entire life. She graduated from La Sapienza University in Rome with bachelor's degree in Philosophy. She has qualification certificates in Co-operative Management and Web Design from the Lazio Region in Italy. She is well-traveled throughout Europe, and both North and South America. Vera has worked at summer camps as an Activity Manager with Italian high school students during their time in England and Ireland. She also has experience working with Italian primary school students as a teaching consultant where she assisted teachers as they developed informational computer projects. She enjoys volunteering with the World Wildlife Fund (WWF) Initiatives and has collaborated with them in Greece, Sardinia and Tunisia.
Portugal
Lisbon
Angel (Chicho) Eguiluz Pacheco
Senior Vice President, Global Operations
Angel (Chicho) Eguiluz Pacheco
Senior Vice President, Global Operations
Ángel Eguiluz Pacheco, known by all as "Chicho," is ISA's Senior Vice President of Global Operations. A native of Spain's northern coastal town of Santander, Chicho began his career with the program when he settled in the southern city of Sevilla in 1997. Before beginning work with the Sevilla program, Chicho spent several years at the University of Salamanca, where he received his degree in Spanish Language and Literature and went on to earn a Masters Degree in Teaching Spanish as a Foreign Language. His university career also included his own personal study-abroad experience, when he was awarded a grant to study at the University of Leuven in Belgium. Chicho later went on to experience life in the United States while in Virginia teaching Spanish at James Madison University. His accumulated knowledge of foreign language studies, as well as his ability to closely connect with American study abroad students, have given Chicho the reputation that he has acquired within the study-abroad sphere both in the United States and in Spain. Now leading all of ISA's programs in Europe, Chicho is often on the move, although the Sevilla office remains his home base.
Scotland
Glasgow
Elena White
Resident Director
Elena White
Resident Director
Elena moved with her family from the US to Glasgow when she was a child. Having grown up in Glasgow, she studied in Santa Barbara, California and graduated with a BA in Theatre Arts. Elena has always loved to travel and counts her own university experience in California as an extended study abroad. She considers this one of the best decisions she's ever made! Elena has a history of work in communications and project management. Some of her favorite places in Glasgow include BlackPine Coffee, Hanoi Bike Shop, and Kelvingrove Art Gallery. She is always happy to chat about her experiences and looks forward to introducing you to Glasgow and the beautiful Scotland!
Scotland
Stirling
Elena White
Resident Director
Elena White
Resident Director
Elena moved with her family from the US to Glasgow when she was a child. Having grown up in Glasgow, she studied in Santa Barbara, California and graduated with a BA in Theatre Arts. Elena has always loved to travel and counts her own university experience in California as an extended study abroad. She considers this one of the best decisions she's ever made! Elena has a history of work in communications and project management. Some of her favorite places in Glasgow include BlackPine Coffee, Hanoi Bike Shop, and Kelvingrove Art Gallery. She is always happy to chat about her experiences and looks forward to introducing you to Glasgow and the beautiful Scotland!
Spain
Barcelona
Cristina Canales Contador
Resident Director
Cristina Canales Contador
Resident Director
Cristina was born in Barcelona and graduated from the University of Barcelona with a Bachelor’s degree in Tourism and Management. Cristina has been working in ISA for more than 9 years, she is very passionate about her work as she enjoys helping students have the richest experience possible. In addition, Cristina speaks Catalan, Spanish, English, and some French. In her free time, Cristina is passionate about Barcelona, its culture and nature, loves to spend time with her friends, traveling and trying food from all around the world! One of her best experiences was to travel to India with his grandfather and doing volunteering service with Fundación Vicente Ferrer, an NGO that works in Anantapur, the poorest area of the country. Traveling abroad has change her life and the way to see the different cultures.
Daniel Ostad
Resident Director
Daniel Ostad
Resident Director
Daniel grew up in Washington, DC and graduated from the College of Charleston in South Carolina with a degree in Anthropology. He has gained a passion for international education, travel, and cultural understanding through his own adventures throughout North America, Latin America, Europe, Asia and Africa. As a college student, Daniel studied abroad with ISA in Granada, Spain. Later in 2001, he joined the ISA Granada team then in 2008 he became the Resident Director in ISA Meknes, Morocco until 2017. Since then Daniel has been coordinating housing in Barcelona. On his free time he enjoys biking, snorkeling, skating, hiking and yoga, however surfing is his obsession. When there are no waves you can usually find Daniel relaxing in one of Barcelona’s many outdoor cafes.
Zara Cifuentes
Student Services Coordinator
Zara Cifuentes
Student Services Coordinator
Zara was born in Barcelona, her beloved city. She is 23 years old and has graduated from tourism management at CETT- University of Barcelona. During her studies, Zara has participated on an exchange in Seoul, South Korea, where she could learn from another culture and have her first international experience. From that moment on she decided to work in the world of study abroad so that she could help other students who want to fulfill their dreams. In addition to this, she loves to travel and to meet new cultures, so in 2023 she joined ISA.
Janelle Forster
Senior Student Care Coordinator
Janelle Forster
Senior Student Care Coordinator
Although originally from southern Idaho, Janelle has spent most of her life living outside of the United States. Her first move abroad was at the age of seven, when her family moved to England and the Netherlands for a year-long sabbatical. Later on, she supplemented her studies with two study abroad programs: the first in Calgary, Canada, to study architecture and then with ISA in Barcelona. Before moving back to Barcelona in 2007, she graduated from the University of Idaho with a B.S. in Architecture and a B.A. in Spanish. She found her calling as an ISA director in 2010, and since then has enjoyed managing the Student Care Department. In her free time, she enjoys travelling, dancing, cooking and riding horses, and is always open to new experiences!
Danielle Roberge
Senior Student Services Coordinator
Danielle Roberge
Senior Student Services Coordinator
Danielle was born in the foothills of the Appalachian Mountains and has lived in various parts of the United States, France and now Spain. She first studied abroad in Paris, France when she was just 15 years old and there she developed a taste for learning new languages and exploring different cultures. Over the years she has participated in many study abroad programs in various countries around the world and has earned a B.A. in International Studies from Maryville College and a M.A. in International Education from SIT Graduate Institute. In 2015, she took a leap of faith and moved to Spain, where she plans to settle down. In her free time she enjoys listening to live music, hiking, camping, sailing, paddle surfing, and BBQ-ing on her balcony.
David Pardos i Aybar
Student Services Coordinator
David Pardos i Aybar
Student Services Coordinator
Walter Uribe
Academic Coordinator
Walter Uribe
Academic Coordinator
Walter spent most of his life living in Mataró, a town on the coast north of Barcelona, but came back to the city shortly after university. After completing his Humanities degree at the Pompeu Fabra University, he also achieved a postgraduate degree in Music Business at the same university. He loves music and production and whenever the occasion arises, he enjoys getting on the microphone and singing some R&B. While working at the famous Liceu theatre in Barcelona, he discovered a profound appreciation for opera and a new interest in sharing his culture with people from other countries through music. Walter takes pride in helping students while they are far from home and hopes to help them discover the beauty of Barcelona.
Spain
Bilbao
Genoveva Garcia Gallardo
Resident Director
Genoveva Garcia Gallardo
Resident Director
Born in Burgos in Northern Spain, Genoveva first studied abroad in Ireland while completing her Bachelors in Humanities at Burgos University. She furthered her studies at Western Michigan University where she graduated with a double Master in Spanish Language and Literatures. This time abroad was invaluable for Genoveva as she learned about U.S. students and campus culture, helping her better understand the needs of ISA students abroad. She began working for ISA in Barcelona in 2004 and in 2008 became the Bilbao Resident Director. Genoveva is the proud mother of two small children and valued member of her church choir and orchestra. She loves working with ISA students and appreciates the opportunity to learn and grow with them on their path to global citizenship.
Spain
Granada
Marisa Revelles
Resident Director
Marisa Revelles
Resident Director
Marisa was born and raised in Granada, and returned home to join ISA after many years of international experiences. She lived and worked in Colorado for ten years where she taught Spanish at the University of Denver. Later, she worked as a foreign language teacher in Belgium (University of Louvain La Neuve) for seven years. She holds a bachelor's degree in English/Spanish language and literature, a master degree in anthropology, a Master in Second Language Acquisition and a doctorate in Pedagogy and Didactics (University of Granada). She has also lived and worked in England and Norway. Outside of work, she loves scuba diving, skiing, and spending time outdoors.
Ángel Garzón Pena
Cultural Activities & Student Services Coordinator, Spain
Ángel Garzón Pena
Cultural Activities & Student Services Coordinator, Spain
Originally from Jaén, Spain, Ángel moved to Granada to study Translation (Spanish, French, English and Portuguese). During his studies he spent his summers working and studying French in Antibes, France. There, he found his passion for educational tourism and worked as a European tour director for American high school students for seven years. He also worked as a researcher for some educational programs within the European community. Ángel joined ISA in 2015, where he worked first with the Granada programs and then as the ISA Meknès Resident Director in Morocco. Ángel is excited to be back with the ISA Granada team, where he can put to use all his knowledge and experience. He has lived 4 countries (Spain, France, Portugal and Morocco) and his hobbies include traveling, meeting new people, and playing sports.
Lorena Herrera
Academic Coordinator
Lorena Herrera
Academic Coordinator
Lorena was born and raised in Granada and joined the ISA family in 2004. She earned a Bachelor’s in Spanish Language and Literature in 2002 from the Universidad de Granada (UGr). She also received a Master’s in Teaching Spanish as a Second Language and completed advanced coursework in Spanish Literature. Lorena is continuing her literary studies as a member of a research group at the UGr. She has been the ISA Granada Academic Coordinator since 2008 and loves working with students and encouraging them to improve their Spanish. Lorena also spent a month working for the ISA office at the University of Utah. She loves animals, travelling, reading, listening to music, and spending time with her friends and beautiful family.
Spain
Madrid
Neftalí González
Resident Director
Neftalí González
Resident Director
Although originally from Burgos, in Northern Spain, Neftalí has spent most of his life living around Spain and South America. He studied Social Education and Hispanic Studies at the University of Granada, after which he completed a master's degree in Cultural Management and Latin American Studies. He also worked as an educator addressing the needs of disadvantaged adolescents. Neftalí enjoyed his experience in the Andes, working for five years as a literature professor and Academic Coordinator of ISA in Cusco, the gateway to Machu Picchu, and traveling throughout Latin America. After that, he returned to Spain to take over the position of ISA Barcelona Senior Academic Coordinator. In this role, he had the opportunity to interact with students and provide his support across a wide range of issues. In 2019 he finally assumes the position of Resident Director of our program in Madrid, a city he has been deeply in love with since his teenage years for its wide cultural offerings, deep history and vibrant and colorful social life. Nef is a literature and photography enthusiast who enjoys exploring the wonders of nature and riding his motorcycle across the continent.
Carlos Marín Muñoz
Assistant Resident Director & Housing Coordinator
Carlos Marín Muñoz
Assistant Resident Director & Housing Coordinator
A native of Granada, Carlos moved to Madrid in 2002. He studied Business Computer Science in high school and Labor Relations at the University of Granada. He worked at a bilingual (English-Spanish) primary school in Granada. Carlos is also a professional actor and a voice actor. He has participated in various short films, theatrical performances, musicals, and commercials for TV. He loves to travel, meet people, and learn about different cultures. Carlos is a dynamic and extroverted person who is accustomed to working in a team environment. He has been working for ISA since 2004, and is a wonderful addition to the ISA Madrid team.
Anna Beltrame
Cultural Activities Coordinator
Anna Beltrame
Cultural Activities Coordinator
Anna was born in Italy and has always been passionate about foreign languages and cultures. This led her to focus her studies on translation, interpreting and literature. With her experience studying abroad, she's eager to help students discover a new city and all the amazing things Madrid has to offer, from its rich history and culture to its vibrant nightlife. She loves reading, music, sports and nature. Anna is fond of traveling and meeting new people.
Rachael Eckersley
Student Services Coordinator
Rachael Eckersley
Student Services Coordinator
Rachael is from the US (born in Arizona and later moved to North Carolina). She earned a Bachelor's in Communication Sciences and Disorders from Appalachian State (Go Neers!) but upon graduating decided to spend a year abroad in Madrid learning Spanish and preparing for her Master's degree. But what was meant to be one year turned into 7, with no plans to return to the US. Rachael has fallen in love with Madrid and all the amazing things it has to offer. In her free time she enjoys grabbing some vino and tapas with friends on a beautiful, sunny terrace; exploring all the hidden corners of Spain and Europe beyond; growing her at home library and TBR list; and playing on a new softball team here in Madrid. She is excited to be a part of the ISA Madrid team and can't wait to help students explore this beautiful city.
Matthew Rizzo
Academics and Student Care Coordinator
Matthew Rizzo
Academics and Student Care Coordinator
Spain
Málaga
Iker Villamarin Renteria
Resident Director
Iker Villamarin Renteria
Resident Director
Iker was born and raised in Barcelona. After the 1992 Olympic Games, he moved to Marbella, a beautiful town located in the Costa del Sol. Then he moved to Malaga, where he studied Business and Economics at UMA. In 2008, he started working at ISA in Malaga and in 2018 he moved to work at ISA in Seville. Iker has traveled all around Spain and Europe. He loves music, going to concerts and festivals, but he especially loves to collect classic rock records. He also loves the beach, and spending time with friends and family. At work he’s passionate about helping students feel at home. One of Iker’s favorite sayings is: "if you love your job, you won’t work a day in your life!”
Eugenio Aguilar
IT Director - Europe
Eugenio Aguilar
IT Director - Europe
Originally from Granada, Spain, Eugenio attended the University of Granada, where he studied career counseling and educational psychology. He also holds an advanced degree in occupational health and safety, and has completed his Master's degree in computer science. In his spare time, he likes exploring nature, traveling and learning about other countries, and discovering different charming places to taste local wine in whichever city he finds himself. Eugenio finds study abroad to be one of the best ways to contribute to personal growth and loves being a part of a team that offer this to students.
Spain
Salamanca
Carmen Abanades Cruz
Resident Director
Carmen Abanades Cruz
Resident Director
Originally from Cuenca, Spain, Carmen attended the University of Salamanca. There she obtained degrees in Art History and Pedagogy. Before ISA, Carmen got involved with study abroad arranging cultural activities and guiding tours for international students. Carmen joined ISA Salamanca in 2001 and worked there for almost six years before becoming the Santander and Bilbao Resident Director until 2009. She then returned to ISA Salamanca to lead the office there. Her great knowledge of Spanish history and culture makes her an important part of the ISA program in Salamanca. Carmen's cheerfulness helps to create an easy-going environment with ISA students. She is dedicated to making ISA students' experiences in Salamanca rewarding. Carmen enjoys traveling, reading, and spending time with her family and friends.
Beatriz de Miguel Martin
Student Services & Service-Learning Coordinator
Beatriz de Miguel Martin
Student Services & Service-Learning Coordinator
Beatriz was born and raised in Salamanca, where she studied Psychology. After finishing her degree, she worked for two years in Mérida (Extremadura) with people with intellectual disabilities, developing projects focused on facilitating their entrance into the workforce. In 2011, she returned to Salamanca and joined the ISA Salamanca team. What she likes most about her job is the direct contact with students, getting to know them and helping them as much as possible so that they fall in love with her hometown, Salamanca! Bea loves to read, travel, and spend time with her family and friends.
Juan Eguiluz Pacheco
ISA Academic Director
Juan Eguiluz Pacheco
ISA Academic Director
Juan finished his studies at University of Salamanca's school of Philology in 1985, and worked as a professor of Spanish as a Foreign Language at Cursos Internacionales at USAL. During his time at the university, he traveled the world to places such as Belgium, Iceland, Brazil, Romania, Denmark, and France to give lectures and work with foreign universities to improve classroom instruction of Spanish. He has also published many articles in academic journals and books dealing with Spanish as a foreign language. Having taught students from around the world as a professor at the University of Salamanca, he brings great enthusiasm and knowledge to ISA. Juan's love for the Spanish language, teaching, and other cultures can truly be seen in his relationship with the students.
Roberto de la Calzada Cuesta
Assistant Academic Director & Student Services
Roberto de la Calzada Cuesta
Assistant Academic Director & Student Services
Roberto de la Calzada Cuesta is originally from Salamanca. He has a technical degree in Finance Administration and another in Business Studies from the University of Salamanca. He spent six months in Wales where he studied English and worked with international students. He also spent that time traveling around the UK, where he fell in love with its history, culture, and beautiful landscapes. He loves that his job allows him to learn about different cultures and be surrounded by great coworkers. Roberto's hobbies include travelling, watching movies, and getting together with his friends and family.
Rodrigo de Francisco Benito
Assistant Resident Director & Housing Coordinator
Rodrigo de Francisco Benito
Assistant Resident Director & Housing Coordinator
Spain
Seville
María Jesús Rubio Amador
Senior CP & Cultural Activities Coordinator
María Jesús Rubio Amador
Senior CP & Cultural Activities Coordinator
María Jesús Rubio Amador was born and raised in the city she loves most, Sevilla. She earned a degree in Business Management of Tourism and a graduate degree in Hotel Management from the University of Sevilla. María then moved to Dublin, Ireland to follow her passion for learning about different cultures and a desire to improve her English. She loves meeting new people from all over the world. María Jesús joined ISA in 2007 and offers her enthusiasm and cheerful personality to ISA students in Sevilla.
Carmen Maria Parra
Director of Logistics
Carmen Maria Parra
Director of Logistics
Carmen María Parra Barragán is a native of Sevilla. She earned a degree in English Philology from the University of Sevilla and worked as an English teacher for many years. Carmen's interest in foreign literature and film has led her to study other cultures and have a passion for traveling. She loves meeting new people and working with students. Carmen joined ISA in 2007 and brings her energy and out-going personality to ISA Sevilla.
Enrique López
Director of Spanish Operations/ ISA Resident Director
Enrique López
Director of Spanish Operations/ ISA Resident Director
As a child in Salamanca, Spain, Enrique, known as Quique by his friends and family, dreamed of becoming a soccer star, but sensibly studied Humanities at the University of Salamanca. He went on to work for the University guiding tours and excursions for study abroad students. His natural people skills and love of passing on his knowledge of Spanish history and culture turned this job into a career, leading him to move to Seville beginning his work with ISA in 2001. After several years, he became Resident Director yet still continues to feel passionate about his work and the new challenges he faces, while still enjoying a bit of soccer through his children.
Francisco León Gutiérrez
IT Systems Administrator
Francisco León Gutiérrez
IT Systems Administrator
Originally from Seville, Spain, Fran is an all-rounder in technology, and has IT studies in Systems Administration. Fran enjoys his work and is always willing to help people. From a very early age, he felt that he had a knack for new technology, which led him to later create a large online community devoted to smartphones and tablets (Htcspain). He was fortunate to join the IT department at ISA in 2013 and is grateful for the amazing colleagues on the team, whom he knows can always rely on to help provide the best support and attention to students and other ISA employees. His hobbies include going to the gym, the beach, riding his bike, reading technical books, and spending time with his family and friends
Manolo Fernández Moreno
Senior Housing Coordinator
Manolo Fernández Moreno
Senior Housing Coordinator
Born and raised in Seville, Manolo graduated from the University of Seville with a Bachelor´s in Labor Relations and 3 Master´s in Labor Health and Safety. He began working for ISA Sevilla during the summer of 2002. He likes travel and meet new people from other cultures. He has visited the US, Canada, Morocco, and several other countries in Europe. He finds study abroad to be one of the best ways to contribute to personal growth and loves being a part of that for his students. His love and passion for Spain, and especially Sevilla, allows him to enthusiastically teach students about its culture, traditions, and history. In his spare time, he likes playing sports and spending time with his family/friends.
Pedro José Pérez Polo
Director of Central Europe Operations
Pedro José Pérez Polo
Director of Central Europe Operations
Pedro José Pérez, a Salamanca native, graduated from the University of Salamanca, where he majored in Spanish. He then moved to London to teach Spanish to clients in the Economic Sector. After working in several countries, Pedro returned to Salamanca and continued studying to obtain his MA in Spanish Instruction for foreigners. He taught Spanish at Cursos Internacionales of the University of Salamanca and then moved to Sevilla. He began working for ISA as a teacher and assistant in the summer of 2002 but has been the Academic Director at the Study Center in Sevilla since 2013. He looks forward to receiving each group of students in every term with enthusiasm and interest.
Sara Pérez
Spain Custom Programs Manager/ Academic Coordinator
Sara Pérez
Spain Custom Programs Manager/ Academic Coordinator
Born in Zafra, she moved with her family to Sevilla when she was 10 years old, so therefore considers herself a sevillana. Her passion to learn languages and cultures led her to seek a degree in Travel & Tourism from the University of Sevilla. She also did several summer study abroad programs in different places in the UK to improve her English language skills. After graduating, she moved to Cologne in Germany where she spent almost 2 years. Upon returning to Spain she worked as an event planner in a few different hotels, joining ISA in 2011. Sara loves the beach, cooking and discovering new restaurants or tapas bars in her city, and loves to share good recommendations with students anytime!
Marina Lopez
Coordinator
Marina Lopez
Coordinator
Marina López was born in Cádiz and raised in Sevilla since an early age. She did her study abroad in Poland during her studies of Architecture in Universidad de Sevilla. It was while that life-changing experience that she confirmed her suspicions: she had developed a great passion for multiculturalism, traveling and everything related to cultures. She felt grateful when she had the chance to join ISA in 2013. After more than four years in the Barcelona office, she moved to the Netherlands as the Resident Director of ISA Amsterdam. After ten enriching years out of her hometown, she is back in Sevilla as part of the Sevilla office and re-discovering the city with fresh eyes. She loves exploring the world, trying new restaurants, attending concerts, reading, listening to podcasts, creativity and being in the nature.
Tamara Roldán Gutiérrez
Senior Academic Coordinator
Tamara Roldán Gutiérrez
Senior Academic Coordinator
Tamara Roldán is a native-born Sevillana, and raised in Alcalá de Guadaira. She earned a Bachelor’s degree in English Literature and Language and a Master’s degree in Hotel Management from the Universidad de Sevilla. She worked as a summer camp counselor as well as a Spanish teacher in the U.S. for a couple summers, both of which proved to be rewarding experiences for her. After graduation, Tamara was working as an English teacher in Language Academies and high schools in Sevilla. She enjoys learning about other cultures, good coffee, and she loves traveling, spending time with friends/ family and practicing Pilates. She has been with ISA since 2004 and is always excited to share her passion for Sevilla and the Spanish culture with ISA students.
Spain
Valencia
Manuel Gutierrez
Resident Director
Manuel Gutierrez
Resident Director
Manuel "Manu" Gutiérrez Olavarría began working with ISA in 2001 as a Resident Dirctor in several ISA sites: Sevilla, Santander, Barcelona, and is now in Valencia. Manu enjoys being surrounded by different cultures and believes this aspect of the job is the most rewarding.
María Vilar
Student Services Coordinator
María Vilar
Student Services Coordinator
Francesco Pomponio
Cultural Activities Coordinator
Francesco Pomponio
Cultural Activities Coordinator
Switzerland
Geneva
No Staff Information Available
the Netherlands
Amsterdam
Lindsey Turneau
Resident Director
Lindsey Turneau
Resident Director
Lindsey studied American History at Meredith College, where she was fortunate enough to study abroad three times (an Italy/ England program, Sweden & Sri Lanka). Studying abroad changed her perspective on the world and quite frankly, her life! Since 2008, she and her husband have lived in Singapore, Italy, Poland, Denmark and now The Netherlands. Two kids and a cat later, she’s very happy to share everything she loves about Amsterdam and Dutch life with students. In addition to travel, she is most happy being with her family and riding her bakfiets!
the Netherlands
Leiden
No Staff Information Available
Argentina
Buenos Aires
Hedvika Ticha
Resident Director
Hedvika Ticha
Resident Director
Originally, from a quaint Czech city, Hedvika has been a global citizen since 2008. She pursued Humanities in Prague, and her academic journey led her to the Complutense University of Madrid, where she earned a master's degree in Spanish language and Literature. Throughout her studies, Hedvika explored South America and Spain extensively. Following a transformative academic year at Humboldt University, she chose Berlin as her home, serving as ISA Germany Resident Director for 8 years. Hedvika views cultural exploration not just as life enrichment but also as a profound path of self-discovery. Passionate about personal growth and fostering cross-cultural connections, she's a proud member of the ISA Team, life coach, and a graceful tanguera at night.
Chile
Valparaíso & Viña del Mar
Lorna Arredondo
Student Services
Lorna Arredondo
Student Services
Lorna is a true local, born and raised in Quilpué, Chile, a suburb of Valparaíso. She studied Hotel and Restaurant Management at the Universidad de Valparaíso. Lorna got her first taste of international education while participating in a multicultural exchange with the organization "Youth With a Mission" in Buenos Aires, Argentina. She joined the ISA Chile team in 2006 and has found tremendous gratification working with international students. Lorna enjoys sharing the Chilean culture and language with others, as well as learning from others regarding their own culture and personal experiences. Lorna's hobbies include music, especially singing, and watching movies.
Lizette Arredondo Castillo
Director of ISA Chile Programs
Lizette Arredondo Castillo
Director of ISA Chile Programs
Colombia
Barranquilla
Katherine Rua
Resident Director
Katherine Rua
Resident Director
Born and raised in Barranquilla, Katherine graduated from the Universidad del Norte with a degree in international relations. She was an exchange student at Concordia University in Montreal, Canada. She represented her home university at the Organization of American States in Washington D.C. Additionally, she earned a scholarship for a dual degree in international cooperation from Colombia and Pavia University in Italy. Last, she volunteered in Egypt during the winter of 2013. She speaks native Spanish, fluent English and basic French. Prior to joining ISA, Katherine worked for two years with Universidad del Norte to strengthen services for international students. She is very passionate about traveling throughout the country and abroad as well as promoting Colombia as a safe, friendly, and exciting destination for foreign students.
Colombia
Medellín
Laura Arredondo
Resident Director
Laura Arredondo
Resident Director
Laura Arredondo was born and raised in the Metropolitan Area of Medellin, Colombia. She graduated from the Universidad Pontificia Bolivariana in Colombia with a B.A. in International Business Management and a double degree in German-Latin American Career in Administration from Münster University of Applied Sciences in Germany. She is currently studying an MIB at the EAFIT in Colombia. Her first experience studying abroad was in Germany in 2009, where she had the opportunity to finish her studies in Management and work at a famous German apparel brand as her internship for six months. She enjoyed studying with people from different countries and improving her English and German language skills. She traveled throughout Western Europe and fell in love with the experience of getting to know different cultures. In 2018 she went back to Europe to volunteer at a linguistic school in Italy as a teacher’s assistant, helping students with their language and intercultural skills through various courses and cultural programs. She enjoyed living with two different families, learning the insights of the new culture, and exploring Italy and Spain. All of these experiences abroad were life-changing and Laura developed a passion for international education. She is excited to help ISA students with their own intercultural experiences. It goes without saying that she loves to travel, and often visits other parts of Colombia, as well as other international destinations in her free time.
Costa Rica
San José
Adriana Caravaca
Resident Director, Costa Rica
Adriana Caravaca
Resident Director, Costa Rica
Adriana studied Bilingual Preschool Education at the Universidad Central. She has worked as a coordinator of camps and recreational activities with youth groups from Costa Rica, the United States and Canada. This experience helped her share ties of friendship, communal work, and cultural exchange. Adriana is an active person who loves to meet new people from different cultures. She also enjoys teaching Spanish and English and has been involved as a tutor of children, youth and adults for 10 years. Thanks to her experience working with students and languages, she is very excited to be able to share and help students to adapt and learn from Costa Rican language and culture.
Sylvia Chaverri
Director Heredia Programs
Sylvia Chaverri
Director Heredia Programs
Sylvia studied Tourism with an emphasis in Group Management at Alajuela University. In 1999 she began working for the National Biodiversity Institute in its INBioparque project (a wildlife park focused on biodiversity and bio-literacy) as a bilingual guide which gave her the opportunity to lead many visitors from around the world. Sylviaheld various roles at INBioparque and has experience serving people with diverse physical abilities, emergency protocols, quality standards, environmental interpretation and group management. She is certified in first aid, CPR and incident command through the Fire Department and USAID. She is fluent in English and her hobbies include gardening, reading, photography, arts and crafts, decoration, and learning about cultures and spending time in nature.Sylviaenjoys meeting and interacting with people of different nationalities and loves to share her culture and traditions.
Christian Vargas
Director of Latin America Operations
Christian Vargas
Director of Latin America Operations
Originally from San José, Costa Rica. Christian discovered his passion for international education while volunteering during summer programs, helping teach computer classes to low-income students in Guatemala, Honduras, and El Salvador, as well as rural areas of Costa Rica. Christian studied business administration at the Universidad Veritas in San José, as well as information technology. He began working with ISA in 1999 and has enjoyed assisting all students in having a unique experience in Costa Rica. His experience and dedication to international students have motivated him to share his knowledge with the rest of ISA's programs in Latin America.
Peru
Cusco
Andy Osorio Mollenedo
Resident Director
Andy Osorio Mollenedo
Resident Director
Born in Arequipa and raised in Cusco, Andy studied business administration at the Universidad Inca Garcilaso de la Vega in Lima. Since 2009, he has been part of the ISA Peru team. Andy is passionate about helping ISA students have a wonderful experience abroad. In his free time, he likes to play basketball, soccer, watch TV, and go to the movies.
Roxana Paredes
Student Services Coordinator
Roxana Paredes
Student Services Coordinator
Roxana grew up in Cusco, Peru and graduated from Universidad San Antonio Abad del Cusco with a bachelor's degree in Tourism and a master's degree in Public Administration. She furthered her studies with a Master's degree in Spain focused on Human Rights. In 2008, she had the opportunity to work abroad in the United States through an exchange program in Steamboat Springs, Colorado and joined the ISA Cusco team in 2011. She coordinates a variety of student services, including the ISA service learning programs. She loves to share the Peruvian culture with all ISA participants and support them as they adjust to life in Cusco. Roxana spends her free time preparing baked goods, such as cakes and pies for friends and family, and loves to hike the mountains in her beautiful hometown.
Kris Cárdenas
Academic Coordinator
Kris Cárdenas
Academic Coordinator
Born and raised in Cusco, Kris attended San Antonio Abad del Cusco University, where she obtained her Bachelor´s degree in Education. She then went to Spain to earn her Master degree at Cantabria University. She worked in several universities in Peru and China - teaching Spanish and Latin-American Literature. She also worked with ISA Cusco as a teacher from 2014. She has traveled to several countries including Thailand, Cuba, and Italy, as well throughout Peru. She loves teaching, travel, reading, music, dancing, and sports, and is an avid dog lover.
Peru
Lima
Michelle McRaney
Resident Director
Michelle McRaney
Resident Director
Michelle graduated from Baylor University with a Bachelor's degree in Business Administration and a focus on International Management. She studied International Business in Caen, France and Spanish and International Management in Monterrey, Mexico. Michelle joined the ISA team in 1998. Michelle has led programs in Guanajuato, Mexico; Salamanca, Spain; Granada, Spain; Santander, Spain; Sydney, Australia; and Santiago, Dominican Republic. She also accompanied several ISA site visits in Chile and Argentina, and conducted new program research and staff training in Mexico and Brazil. In 2006, Michelle moved to Lima, Peru, where she set-up ISA's first program in Peru, which expanded to include Cusco. Michelle is excited about sharing the Peruvian culture and cuisine with all ISA participants and helping to adjust to life in Lima.
Cecilia Aramburu
Student Services Coordinator
Cecilia Aramburu
Student Services Coordinator
Cecilia received a Master's Degree in Tourism and Cultural Heritage from the UAB (Universidad Autónoma de Barcelona) in 2017. She has studied abroad and lived in cities such as Cusco, Peru and Cartagena, Colombia. She absolutely loves traveling and learning about new culture, as well as sharing her love of her own city and Peruvian culture with ISA students. In her free time, she enjoys doing hot yoga, pilates, and traveling whenever she can!