Professional Communication

Objectives
? To be enable to communicate in professional environments
Program
? To deal with the professional tasks of today?s business world in writing and orally. Particular focus will be given on email communication.

Examples of oral tasks:
- To handle/run a conversation on the phone
- To make an appointment
- To accept or decline an invitiation
- To introduce yourself at hotel reception
- To call and lead a business meeting
- To give a toast
- To give a presentation (Thesis, antithesis, synthesis)
- To have a job interview

Examples of oral tasks:
- To apologize
- To send out New Years letters
- To ask for and give travel information
- To present a business
- To prepare the agenda for a meeting
- To schedule or plan a meeting via email
- To write a resume and a cover letter
- To write a formal complaint

Grading
? Continuous assessment

Educational tools
? Textbook: Communication progressive du francais des affaires, J.-L. Penfornis, Clé International
? Français.com; INTERMEDIATE, J-L Penfornis, Cle International
? Handouts