Course Description
-
Course Name
Retail Operations and Management
-
Host University
Florence University of the Arts - The American University of Florence
-
Location
Florence, Italy
-
Area of Study
Hospitality
-
Language Level
Taught In English
-
Credits
3 -
Recommended U.S. Semester Credits3
-
Recommended U.S. Quarter Units4
Hours & Credits
-
Overview
The aim of this course is to provide students with a basic knowledge of retailing management. Students will learn about the different types of retailers, characteristics of retail channels, customers, and competitors in order to develop effective retail strategies. This course focuses on strategic decisions made by retailers including retail market strategy, location and site strategy selection for retail outlets, and store layout design and strategies. Students will learn about merchandising management principles, including how to manage merchandise inventory, organize merchandise, and evaluate performance. This course includes principles of retail pricing and how retailers set and adjust prices for the merchandise and services they offer. Students will also gain knowledge on how retailers build their brand image and communicate with customers. This course includes experiential learning hours with our Community Engagement Member Institutions (CEMI).
Course Disclaimer
Courses and course hours of instruction are subject to change.
Eligibility for courses may be subject to a placement exam and/or pre-requisites.
Some courses may require additional fees.