Performance Management at Work

Università Cattolica del Sacro Cuore

Course Description

  • Course Name

    Performance Management at Work

  • Host University

    Università Cattolica del Sacro Cuore

  • Location

    Milan, Italy

  • Area of Study

    Management

  • Language Level

    Taught In English

  • Prerequisites

    The course is an introduction to performance management at work and does not require any previous knowledge of the material to be covered. Curiosity towards ‘performing at our best at work’ will be a facilitating factor in obtaining the most from the sessions

    Hours & Credits

  • ECTS Credits

    6
  • Recommended U.S. Semester Credits
    3
  • Recommended U.S. Quarter Units
    4
  • Overview

    Description
    Performance management here refers to the organizing of efforts for the sake of delivering daily excellence.
    “… in order to perform at our best we need to be our best. Barriers between us and our best performance are explored, together with other elements influencing our effectiveness.” Brian Groves, Coaching, performing and thinking at work.
    Performance management at work takes its starting point from these words, together with the words of Amy C. Edmondson in her 2019 book The Fearless Organization. Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth: “People must bring their brains to work and collaborate with each other to solve problems and accomplish work that’s perpetually changing.”
    And, as Julia Hobsbawm states in her 2023 paperback version of The Nowhere Office. Reinventing Work and the Workplace of the Future: “It is a new era in professional work which blows away the cobwebs of a stale working model of management and presenteeism and replaces it with a fairer and more functional system that works not only from the top down but also across an organisation. … The onus should be less on the employee having their performance evaluated and more about the organisation being asked: how are we performing for you?”
    The course covers various topics associated with the modern work environment to explore how current and future workers can manage resources to perform at their best, anywhere, throughout their careers.


    Course objectives can be synthesized as follows:
    • Explore the work environment of today and tomorrow;
    • Review aspects of personal performance management;
    • Build an inclusive, collaborative working mindset.


    COURSE CONTENTS
    • Work-environment wellbeing
    • Aspects of work: coaching, performing and thinking
    • Overcoming work challenges
    • Learning from other students: an example of successful performance in a working environment

Course Disclaimer

Courses and course hours of instruction are subject to change.

Eligibility for courses may be subject to a placement exam and/or pre-requisites.

Some courses may require additional fees.

ECTS (European Credit Transfer and Accumulation System) credits are converted to semester credits/quarter units differently among U.S. universities. Students should confirm the conversion scale used at their home university when determining credit transfer.

Availability of courses is based on enrollment numbers. All students should seek pre-approval for alternate courses in the event of last minute class cancellations

Please note that some courses with locals have recommended prerequisite courses. It is the student's responsibility to consult any recommended prerequisites prior to enrolling in their course.

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