Managerial Skills for International Business

OBJECTIVES:

The module intends to enable students to develop the competencies required to succeed in an International Business environment as future managers.

Management education can be based on the content of management (what a manager’s job is) and the process of management, or the how of a manager’s job. Our focus will be on the second approach: helping students to develop behaviors that characterize a leader while keeping their own genuine style and personality in multicultural and diverse contexts.

To achieve such an ambitious goal, students will work in self-directed collaborative teams to solve problems and make their own decisions both during in-class activities and outdoor exercises. All these group activities facilitate learning, creating a nice atmosphere of reflection and feedback.

Overall, we aim to educate “Servant leaders”, good people that make a remarkable contribution to society.

 

LEARNING OUTCOMES:

1. Apply learning theories to the management of their own learning and development.

2. Develop relationships, discover needs, recommend worthwhile solutions, and resolve customer issues.

3. Acquire skills to coach, develop, encourage, and otherwise work closely to subordinates within multicultural and diverse groups.

4. Differentiate the main practices of employee mobility in organizations.

5. Improve self and social awareness and management in uncertain, diverse and flexible environments.

6. Identify improvement areas concerning time management and develop an action plan.

7. Design a compensation and benefits package to achieve the corporative goal and employees’ high performance and engagement.

8. Distinguish between info and real science by getting to know the top 50 thinkers of this century.

9. Become a responsible leader with ethics, creativity, critical thinking, self-esteem, decision- making, flexibility, cultural engagement and motivation.

10. Suggest ways in which managers can avoid lay-offs, manage outplacement processes and survival programmes.

 

CONTENTS:

1. International Human Resources Management

2. Creativity as a competitive advantage

3. Gurus

4. International Organization structure

5. Career orientation

6. Compensation and benefits

7. Managing people mobility assignments

8. Managing cultural differences

9. Employees separations

10. Leadership

11. Teamwork and motivation at work

12. Problem solving, decision making and conflict management

13. Time management

14. Emotional intelligence

15. Professional selling skills