Creative Conflict Resolution

DESCRIPTION

The course uses transformative mediation, as well as their respective methodologies, in order to equip the student with the tools in conflict mediation processes and has the ability to mediate a conflict between two or more parties. Students must perform an analysis and simulation of cases where they could have intervened with a mediation process.

This is a theoretical-practical course and explores/responds to the following inquiry 
according to the professional/disciplinary profile:
How to use transformative mediation for conflict resolution processes?
In order to respond this question, we will study the following generative topics:
o Restorative justice.
o Studies of Alternate Conflict Resolution Centers.
o Concept of Neutrality.
o Introduction to Transformative Mediation.
o Processes of Transformative Mediation.
o Practice of Transformative Mediation.
o Comparison between mediation processes.
o Case study to reconcile the conflict.
Along the course, the following skills will be fostered:
o Ability to analyze the type of case to be reconciled.
o Ability to demonstrate fairness in the cases that correspond to act as mediator.
Among the values and attitudes that will be promoted among students are the following:
o Respect.
o Tolerance.
o Responsibility.
o Empathy.
o Neutrality.
o Assertive communication.
o Active listening.

COURSE CONTENT
Topic 1. Workshop Self-esteem, Communication, Cooperation and Creative response to 
conflicts.
Topic 2. Analysis of the concepts of Violence and Nonviolence.
Topic 3. Restorative justice.
a) Study of the concept and origin.
b) Case studies of Restorative Justice.
Topic 4. Studies of Alternate Conflict Resolution Centers (RAC).
a) Origin of the RAC Centers.
b) Importance of RAC Centers.
c) Study of the National Legislation on RAC Centers.
Topic 5. Neutrality concept.
a) Regulations of the Mediation processes.
b) Analysis of the Neutrality Concept and its importance within the Mediation 
process.
Topic 6. Origins of Transformative Mediation.
a) Introduction to Transformative Mediation.
b) Why Transformative Mediation as a process of conflict conciliation?
Topic 7. Processes of Transformative Mediation.
a) Understand the importance of communication, cooperation and validation of 
feelings between the parties, to be able to successfully carry out the mediation 
process.
b) Study and understand the process of transformative mediation.
Topic 8. Practice of Transformative Mediation.
a) Case practice. 
Topic 9. Comparison between mediation processes.
a) Pros and Cons of conflict reconciliation models.
Topic 10. Presentation of a case for the mediation of a conflict. 
a) A case will be presented in which the student must choose which method to use in 
order to reconcile the conflict.
METHODOLOGY
This course implements the Alternatives Violences Project to study the Transformative 
Mediation conflict conciliation model. The students manage to deepen methodologically 
in the process of conciliation of conflicts through the study and practice of said process.
The role of the teacher is to mediate, facilitate and guide the teaching and learning 
process, allowing the construction and self-regulation of learning by students.
This methodology is supported epistemically in the learning model by comprehensive 
competences and promotes communication, understanding, mediation and negotiation 
skills, through participatory workshops to solve problems and practical cases

LEARNING EVALUATION

 RUBRIC PERCENTAGE

Resolution of three cases:45%(15% each)

o Successfully solve three cases using Transformative Mediation

Mind maps 25% (12.5% each).

o Two readings are assigned.

Round table 30%

TOTAL 100%