guides students through the entire study abroad process from application through reentry. The Student Services Advisors help prospective students with choosing a program to best fit their academic and cultural objectives. Once a program is selected, students then work with the talented team of Program Managers for the application and financial logistics while the seasoned Site Specialists guide students through academic, cultural and functional aspects of their programs.
The personal and individual nature of advising is supplemented by plentiful web-based materials. The ISA online orientation is a fresh, user-friendly layout that assists in program preparation specifically tailored to each program location. Students can further develop personal and academic goals by viewing the ISA Student Blog, :60 on Study Abroad Video series or the Culture Corner on each city specific page of the website.
Additionally, the ISA Student Portal, an online interface allowing students the ability to upload supplemental program documents and receive valuable information regarding their study abroad program, was developed to assist students with program expectations and includes important pre-departure information on various topics related to their experience abroad.
Housing is guaranteed and included in the price of all ISA programs. Accommodation options will vary according to program site and session. For more details on ISA's housing options and applicable security deposits please refer to the housing information for that particular program.
Pleaseto read more about the housing options in Bilbao.
The amount of meals and frequency of laundry services vary per location. Meals and laundry services are provided with most homestays. For more details, please refer to the housing information for that particular program.
For Bilbao, students living in homestays will be provided with three meals a day, seven days a week. Laundry will also be done once a week.
ISA's full-time resident staff assists students with all aspects of their experience abroad. The resident staff provides support during official course registration and arranges the Bridging Cultures Program orientation, excursions, weekly meetings, cultural activities and much more. Staff members are trained to ensure the well-being of each program participant and are dedicated to facilitating a positive and meaningful study abroad experience.
Pleaseto read more about the Bilbao staff.
Most program locations have an on-site ISA office within the program city. The on-site offices provide students a source of security while abroad by serving as a common meeting place and resource center. For more details, please refer to the ISA Staff and Offices information for that particular program.
Pleaseto read more about the Bilbao office.
A primary objective of all ISA programs is to facilitate the learning and development of program participants. We rely on host universities to provide quality instruction in the classroom, but ISA is the main facilitator of learning outside of the classroom. Efforts to promote student learning are shaped by a teaching and learning framework we call the ISA Discovery Model.
According to this model, student learning and development is organized into five areas of discovery: 1. Intercultural, 2. Historical, 3. Sociopolitical, 4. Professional and 5. Environmental
Throughout the duration of ISA programs, we provide participants the opportunity to pursue these five areas of discovery. ISA excursions and cultural activities are most important among these opportunities. Each excursion and cultural activity is designed to help participants reach a specific set of learning objectives. In addition to the ISA cultural activities and excursions, ISA will also point students towards non-ISA sponsored events and opportunities that will facilitate discovery in one or more of the five areas of discovery.
A Blanket Accident and Sickness Policy is included in the price and covers the program participant while abroad for the official on-site period of program. This is not an optional benefit; every ISA participant will be covered by this policy.
We recommend that all program participants maintain comprehensive health insurance while abroad. This is particularly important if you have any pre-existing conditions, but is also beneficial if you have an injury or illness while abroad and require further treatment upon your return home. Consult with your current insurance provider to confirm coverage policies while traveling abroad.
Extensions of the policy are available for an additional fee if students plan to be abroad before or after the program period. A fullcan be found on the ISA website.
Health, Safety and Security (HSS) for ISA students is jointly managed by our resident staff and HSS team. This team works to monitor risk at program locations, respond to any crises that may arise and develop policies to further ensure the health, safety and security of students abroad with ISA. HSS also facilitates an in-house on-call system with a U.S.-based employee and manager who are on-call and available in case of emergency 24-7.
ISA regular office hours are Monday through Thursday, 7:00am - 7:00pm and Friday, 7:00am - 5:00pm Central Time. For students or parents who need assistance in an emergency situation outside of the regular office hours, please call the ISA office at 512-480-8522 to access the ISA emergency contact information for that particular week. Students who experience an emergency while abroad will also have access to on-site staff 24-hour emergency assistance.
U.S.-based Site Specialists are trained to handle visa questions for each of our program countries and their corresponding U.S.-based consulates.
*For Spain programs over 90 days, ISA's Site Specialists can assist in the delivery of all necessary paperwork required to obtain the student visa. The Visa Service fee varies per consulate.
Please visit thepage of the ISA website for more information.